7thcircle

Forum Replies Created

Viewing 15 replies - 31 through 45 (of 276 total)
  • Thread Starter 7thcircle

    (@7thcircle)

    This is an issue with all payment gateways except COD and check.

    Thread Starter 7thcircle

    (@7thcircle)

    I am not running the permissions plugin, and I do not have that option.

    FYI, I have had this issue for about a year. I opened a GitHub issue that was closed by someone not even on the build team.

    Thread Starter 7thcircle

    (@7thcircle)

    The steps I take….

    1. WooCommerce > Orders
    2. Add Order
    3. Set Date Created
    4. Set Status to Draft
    5. Add customer
    6. Add Items
    7. Add products
    8. Search and Add
    9. Edit item > Add Meta
    10. Save
    11. Create
    12. Set status to pending payment
    13. set order actions to email invoice
    14. Update

    Customer follows link in?email and logs in to pay,

    https://snipboard.io/2x5h3a.jpg

    Thread Starter 7thcircle

    (@7thcircle)

    The rules are not causing this, I have confirmed with Stripe. There are no errors in the logs at Stripe and they are not throwing the failure message.

    Thread Starter 7thcircle

    (@7thcircle)

    Just as the last time that I posted this issue, changing the theme and running just Woo and Stripe does not solve the issue.

    Thread Starter 7thcircle

    (@7thcircle)

    2023-02-01T17:56:57+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
customers/cus_LynNTilLMY7GPm request: Array
(
    [email] => sxxxxx@ sxxxxxpc.com
    [description] => Name: Customer Name, Username: sxxxxx@ sxxxxxpc.com
    [name] => Customer Name
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====


2023-02-01T17:56:58+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
Error: stdClass Object
(
    [token_id] => 
    [customer] => cus_LynNTilLMY7GPm
    [source] => 
    [source_object] => 
    [payment_method] => 
)

====End Log====


2023-02-01T17:56:58+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
sources/src_1MWkYFBrM9rgDM5H5g6aAxQZ
====End Log====


2023-02-01T17:56:59+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
customers/cus_LynNTilLMY7GPm request: Array
(
    [email] => [email protected]
    [description] => Name: Customer Name, Username: sxxxxx@ sxxxxxpc.com
    [name] => Customer Name
    [metadata] => Array
        (
        )

    [preferred_locales] => Array
        (
            [0] => en-US
        )

)

====End Log====


2023-02-01T17:56:59+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
customers/cus_LynNTilLMY7GPm/sources request: Array
(
    [limit] => 100
)

====End Log====


2023-02-01T17:56:59+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
Info: Begin processing payment for order 64409 for the amount of 100.00
====End Log====


2023-02-01T17:56:59+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
payment_intents request: Array
(
    [source] => src_1MWkYFBrM9rgDM5H5g6aAxQZ
    [amount] => 10000
    [currency] => usd
    [description] => ATTOG Technologies - Order 64409
    [metadata] => Array
        (
            [customer_name] => Customer Name
            [customer_email] => sxxxxx@ sxxxxxpc.com
            [order_id] => 64409
            [site_url] => https://www. xxx .com
        )

    [capture_method] => automatic
    [payment_method_types] => Array
        (
            [0] => card
        )

    [customer] => cus_LynNTilLMY7GPm
    [statement_descriptor] => ATTOG TECHNOLOGIES
)

====End Log====


2023-02-01T17:57:00+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
Stripe PaymentIntent pi_3MWkYJBrM9rgDM5H1E0XsOmg initiated for order 64409
====End Log====


2023-02-01T17:57:00+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
payment_intents/pi_3MWkYJBrM9rgDM5H1E0XsOmg/confirm request: Array
(
    [source] => src_1MWkYFBrM9rgDM5H5g6aAxQZ
    [level3] => Array
        (
            [merchant_reference] => 64409
            [shipping_amount] => 0
            [line_items] => Array
                (
                    [0] => stdClass Object
                        (
                            [product_code] => 54821
                            [product_description] => Consulting (Hourly)
                            [unit_cost] => 10000
                            [quantity] => 1
                            [tax_amount] => 0
                            [discount_amount] => 0
                        )

                )

            [shipping_from_zip] => 75028
        )

)

====End Log====


2023-02-01T17:57:02+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
Stripe PaymentIntent pi_3MWkYJBrM9rgDM5H1E0XsOmg succeeded for order 64409
====End Log====


2023-02-01T17:57:02+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
Processing response: stdClass Object
(
    [id] => ch_3MWkYJBrM9rgDM5H1ft74uuj
    [object] => charge
    [amount] => 10000
    [amount_captured] => 10000
    [amount_refunded] => 0
    [application] => 
    [application_fee] => 
    [application_fee_amount] => 
    [balance_transaction] => txn_3MWkYJBrM9rgDM5H1RzJjjHR
    [billing_details] => stdClass Object
        (
            [address] => stdClass Object
                (
                    [city] => Dallas
                    [country] => US
                    [line1] => STREET ADDRESS
                    [line2] => 
                    [postal_code] => 75230
                    [state] => TX
                )

            [email] => sxxxxx@ sxxxxxpc.com
            [name] => Customer Name
            [phone] => 
        )

    [calculated_statement_descriptor] => ATTOG TECHNOLOGIES
    [captured] => 1
    [created] => 1675274220
    [currency] => usd
    [customer] => cus_LynNTilLMY7GPm
    [description] => ATTOG Technologies - Order 64409
    [destination] => 
    [dispute] => 
    [disputed] => 
    [failure_balance_transaction] => 
    [failure_code] => 
    [failure_message] => 
    [fraud_details] => stdClass Object
        (
        )

    [invoice] => 
    [level3] => stdClass Object
        (
            [line_items] => Array
                (
                    [0] => stdClass Object
                        (
                            [discount_amount] => 0
                            [product_code] => 54821
                            [product_description] => Consulting (Hourly)
                            [quantity] => 1
                            [tax_amount] => 0
                            [unit_cost] => 10000
                        )

                )

            [merchant_reference] => 64409
            [shipping_amount] => 0
            [shipping_from_zip] => 75028
        )

    [livemode] => 1
    [metadata] => stdClass Object
        (
            [customer_email] => sxxxxx@ sxxxxxpc.com
            [customer_name] => Customer Name
            [order_id] => 64409
            [site_url] => https://www. xxx .com
        )

    [on_behalf_of] => 
    [order] => 
    [outcome] => stdClass Object
        (
            [network_status] => approved_by_network
            [reason] => 
            [risk_level] => normal
            [risk_score] => 0
            [seller_message] => Payment complete.
            [type] => authorized
        )

    [paid] => 1
    [payment_intent] => pi_3MWkYJBrM9rgDM5H1E0XsOmg
    [payment_method] => src_1MWkYFBrM9rgDM5H5g6aAxQZ
    [payment_method_details] => stdClass Object
        (
            [card] => stdClass Object
                (
                    [brand] => mastercard
                    [checks] => stdClass Object
                        (
                            [address_line1_check] => pass
                            [address_postal_code_check] => pass
                            [cvc_check] => pass
                        )

                    [country] => US
                    [exp_month] => 5
                    [exp_year] => 2024
                    [fingerprint] => 6oh6pfle5g7ilFQq
                    [funding] => credit
                    [installments] => 
                    [last4] => xxxx
                    [mandate] => 
                    [network] => mastercard
                    [three_d_secure] => 
                    [wallet] => 
                )

            [type] => card
        )

    [receipt_email] => 
    [receipt_number] => 
    [receipt_url] => https://pay.stripe.com/receipts/payment/CAcQARoXChVhY2N0XzFGc2JvSEJyTTlyZ0RNNUgo7s_qngYyBtboLwJNrzosFiwnFlDPnhap95P6jX0lhWJLJFHSwpOSM-Ah-uSZQ8v1Bl82bDch2uSQv8c
    [refunded] => 
    [refunds] => stdClass Object
        (
            [object] => list
            [data] => Array
                (
                )

            [has_more] => 
            [total_count] => 0
            [url] => /v1/charges/ch_3MWkYJBrM9rgDM5H1ft74uuj/refunds
        )

    [review] => 
    [shipping] => 
    [source] => stdClass Object
        (
            [id] => src_1MWkYFBrM9rgDM5H5g6aAxQZ
            [object] => source
            [amount] => 
            [card] => stdClass Object
                (
                    [address_line1_check] => pass
                    [address_zip_check] => pass
                    [brand] => MasterCard
                    [country] => US
                    [cvc_check] => pass
                    [dynamic_last4] => 
                    [exp_month] => 5
                    [exp_year] => 2024
                    [fingerprint] => 6oh6pfle5g7ilFQq
                    [funding] => credit
                    [last4] => xxxx
                    [name] => 
                    [three_d_secure] => optional
                    [tokenization_method] => 
                )

            [client_secret] => src_client_secret_cTWB13LV6YqpHXYkzdsSyFeS
            [created] => 1675274221
            [currency] => 
            [flow] => none
            [livemode] => 1
            [metadata] => stdClass Object
                (
                )

            [owner] => stdClass Object
                (
                    [address] => stdClass Object
                        (
                            [city] => Dallas
                            [country] => US
                            [line1] => STREET ADDRESS
                            [line2] => 
                            [postal_code] => 75230
                            [state] => TX
                        )

                    [email] => sxxxxx@ sxxxxxpc.com
                    [name] => Customer Name
                    [phone] => 
                    [verified_address] => 
                    [verified_email] => 
                    [verified_name] => 
                    [verified_phone] => 
                )

            [statement_descriptor] => 
            [status] => consumed
            [type] => card
            [usage] => reusable
        )

    [source_transfer] => 
    [statement_descriptor] => ATTOG TECHNOLOGIES
    [statement_descriptor_suffix] => 
    [status] => succeeded
    [transfer_data] => 
    [transfer_group] => 
)

====End Log====


2023-02-01T17:57:02+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
balance/history/txn_3MWkYJBrM9rgDM5H1RzJjjHR
====End Log====


2023-02-01T18:59:05+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
account
====End Log====


2023-02-01T21:20:26+00:00 DEBUG 
====Stripe Version: 7.0.2====
====Start Log====
customers/cus_MMmPhRIToUBhca/sources request: Array
(
    [limit] => 100
)

====End Log====
    Thread Starter 7thcircle

    (@7thcircle)

    WordPress Environment

WordPress address (URL): https://www.attogtech.com
    Site address (URL): https://www.attogtech.com
    WC Version: 7.3.0
    REST API Version: ? 7.3.0
    WC Blocks Version: ? 9.1.5
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: ?

Server Environment

Server Info: nginx/1.21.6
    PHP Version: 8.0.26
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f

SUHOSIN Installed: –
    MySQL Version: 8.0.30-22
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

Database

WC Database Version: 7.3.0
    WC Database Prefix: wp_
    Total Database Size: 62.95MB
    Database Data Size: 40.06MB
    Database Index Size: 22.89MB
    wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.28MB + Index: 0.27MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 6.02MB + Index: 2.78MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 3.52MB + Index: 3.80MB + Engine InnoDB
    wp_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_blc_instances: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_blc_links: Data: 0.44MB + Index: 0.06MB + Engine InnoDB
    wp_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_customer_carts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_gf_entry_meta: Data: 0.36MB + Index: 0.25MB + Engine InnoDB
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    wp_posts: Data: 3.30MB + Index: 0.14MB + Engine InnoDB
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    wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_relevanssi: Data: 2.08MB + Index: 3.17MB + Engine InnoDB
    wp_relevanssi_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_shortpixel_folders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_shortpixel_postmeta: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
    wp_shortpixel_queue: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_bookings_availability: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpvivid_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wsal_metadata: Data: 2.52MB + Index: 4.03MB + Engine InnoDB
    wp_wsal_occurrences: Data: 1.52MB + Index: 0.58MB + Engine InnoDB

Post Type Counts

attachment: 37
    custom_css: 2
    deprecated_log: 1
    download: 1
    edd_log: 2
    edd_payment: 1
    edl_landingpage: 3
    edl_policy: 4
    edl_service: 7
    edl_trainingpage: 2
    enr_email_template: 1
    enr_subsc_plan: 1
    follow_up_email: 10
    hurrytimer_countdown: 1
    mc4wp-form: 2
    nav_menu_item: 44
    oembed_cache: 2
    page: 20
    post: 32
    product: 45
    product_variation: 14
    revision: 235
    shop_coupon: 5
    shop_order: 229
    wc_membership_plan: 5
    wc_user_membership: 2
    wp_block: 1
    wp_global_styles: 2
    wpcb_snippet_post: 31

Security

Secure connection (HTTPS): ?
    Hide errors from visitors: ?

Active Plugins (59)

Gravity Forms: by Gravity Forms – 2.6.9
    WPCodeBox: by WPCodeBox – 1.4.1
    WP Activity Log for Gravity Forms: by WP White Security – 1.2.2
    Admin Notification Cleanup: by Eric Leuthardt - 7th Circle Designs – 1.3.3
    Akismet Anti-Spam: by Automattic – 5.0.2
    Astra Pro: by Brainstorm Force – 4.0.1
    Broken Link Checker: by WPMU DEV – 1.11.21
    Cloudflare: by Cloudflare
    Inc. – 4.11.0

Site Plugin: by Eric Leuthardt - 7th Circle Designs – 1.3.2
    Customized WP Die Error Page: by Eric Leuthardt - 7th Circle Designs – 1.1.1
    Discontinued Product Stock Status for WooCommerce: by SaffireTech – 1.0.9
    GTM4WP: by Thomas Geiger – 1.16.2
    Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 3.7.0
    FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.4
    GenerateBlocks Pro: by Tom Usborne – 1.4.0
    GenerateBlocks: by Tom Usborne – 1.6.0
    Gravity Forms Akismet Add-On: by Gravity Forms – 1.0
    Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.1
    Gravity Forms reCAPTCHA Add-On: by Gravity Forms – 1.1
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.7
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.12
    Mailchimp for WooCommerce: by Mailchimp – 2.7.6
    MainWP Child: by MainWP – 4.3.1
    Missing Menu Items: by Block Styles – 1.2.3
    Nav Menu Roles + WooCommerce Memberships Bridge: by Kathy Darling – 1.0.0
    Nav Menu Roles: by Kathy Darling – 2.1.2
    Nginx Helper: by rtCamp – 2.2.2
    Patchstack Security: by Patchstack – 2.1.23
    Perfmatters: by forgemedia – 2.0.5
    PGP Key Generator: by wp2pgpmail – 1.13
    reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.39
    Redirection: by John Godley – 5.3.9
    Redis Object Cache: by Till Krüss – 2.2.3
    Relevanssi: by Mikko Saari – 4.18.3
    Rank Math SEO PRO: by Rank Math – 3.0.29
    Rank Math SEO: by Rank Math – 1.0.107.3
    ShortPixel Image Optimizer: by ShortPixel – 5.1.6
    User Switching: by John Blackbourn & contributors – 1.7.0
    Friendly User Agent for WooCommerce: by Blaze Concepts – 1.3.0
    WooCommerce Anti Fraud: by OPMC Australia Pty Ltd – 5.0.0
    WooCommerce Bookings: by WooCommerce – 1.15.75
    WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.4
    Follow-Up Emails: by WooCommerce – 4.9.35
    WooCommerce Stripe Gateway: by WooCommerce – 7.0.2
    WooCommerce Memberships: by SkyVerge – 1.24.0
    WooCommerce Name Your Price: by Kathy Darling – 3.4.0
    WooCommerce PayPal Payments: by WooCommerce – 2.0.2
    WooCommerce Product Add-ons: by WooCommerce – 5.0.3
    WooCommerce Smart Coupons: by StoreApps – 7.1.0
    WooCommerce Subscriptions: by WooCommerce – 4.8.1
    WooCommerce: by Automattic – 7.3.0
    WP 2FA - Two-factor authentication for WordPress: by WP White Security – 2.4.0
    WP Accessibility: by Joe Dolson – 2.0.1
    WP Activity Log for WooCommerce: by WP White Security – 1.5.0
    WP fail2ban: by Charles Lecklider – 4.4.0.9
    WP Activity Log: by WP White Security – 4.4.3.1
    WP Sitemap Page: by Tony Archambeau – 1.9.2
    WPvivid Plugins Pro: by wpvivid.com – 2.2.13
    WPvivid Backup Plugin: by WPvivid Team – 0.9.82

Inactive Plugins (0)

Dropin Plugins (3)

db-error.php: db-error.php
    maintenance.php: maintenance.php
    object-cache.php: Redis Object Cache Drop-In

Must Use Plugins (4)

GridPane Disable XMLRPC: by Jeff Cleverley – 0.1.0
    GridPane Kill All Emoji: by Jeff Cleverley – 0.1.0
    WP CLI Login Command Server: by Evan Mattson – 1.3
    WP fail2ban: by Charles Lecklider – 4.4.0.9

Settings

API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: booking (booking)
    bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: ?
    Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #54635 - /shop/
    Cart: #54636 - /cart/
    Checkout: #54637 - /checkout/
    My account: #54638 - /my-account/
    Terms and conditions: #55587 - /policy/terms-of-service/

Theme

Name: ATTOG Technologies
    Version: 1.0.2
    Author URL: https://www.7thcircledesigns.com/contact/
    Child Theme: ?
    Parent Theme Name: Astra
    Parent Theme Version: 4.0.2
    Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    WooCommerce Support: ?

Templates

Overrides: –

Memberships

Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: 5
    30-Day 6-Hour:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (30 days)Subscription: No
    30-Day 3-Hour:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (30 days)Subscription: No
    30-Day 2-Hour:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (30 days)Subscription: No
    Preserving Your Safety and Privacy on the Wild Wild Web:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No
    Personally Identifiable Information (PII):: Members: 1Access method: Product(s) purchaseAccess length: Specific length (3 months)Subscription: No

Subscriptions

WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://www.attogtech.com
    Subscriptions-core Library Version: 5.3.1
    Subscription Statuses: –
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? No
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure

Store Setup

Country / State: United States (US) — Texas

Subscriptions by Payment Gateway

Payment Gateway Support

Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions

PayPal: refunds
    Cash on delivery: products
    Check payments: products

WooCommerce PayPal Payments

Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: –
    Logging enabled: ?
    Reference Transactions: –
    Used PayPal Checkout plugin: ?
    Tracking enabled: –

Admin

Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page

Disabled Features: minified-js
    new-product-management-experience
    settings

Daily Cron: ? Next scheduled: 2023-02-07 19:05:11 -06:00
    Options: ?
    Notes: 23
    Onboarding: completed

Action Scheduler

Complete: 6,455
    Oldest: 2023-01-07 13:00:03 -0600
    Newest: 2023-02-07 12:51:17 -0600

Failed: 1,465
    Oldest: 2022-09-14 11:00:05 -0500
    Newest: 2023-01-16 14:23:49 -0600

Pending: 22
    Oldest: 2023-02-07 12:56:17 -0600
    Newest: 2023-06-11 12:02:47 -0500

Name Your Price

Version:
    Database version:
    Template overrides: –

Smart Coupons related settings

Number of coupons to show: 5
    Number of characters in auto-generated coupon code:
    Valid order status for auto-generating coupon: processing
    completed

Include tax in the amount of the generated gift card: no
    Deduct credit/gift before doing tax calculations: no
    Gift Card discount is inclusive of tax: no
    Automatic deletion: no
    Coupon emails: yes
    Printing coupons: no
    Sell gift cards at less price?: no
    Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
    Renewal orders should not generate coupons even when they include a product that issues coupons: yes
    Allow sending of coupons to others: yes
    Allow schedule sending of coupons?: yes
    Combine emails: no
    Auto generated coupon email: yes
    Combined auto generated coupons email: no
    Acknowledgement email: yes
    Enable taxes: no
    Prices entered with tax: no
    Rounding: no
    Display prices in the shop: excl
    Display prices during cart and checkout: excl
    Display tax totals: itemized
    Enable the use of coupon codes: yes
    Calculate coupon discounts sequentially: no
    Account endpoints > Coupons: wc-smart-coupons

Status report information

Generated at: 2023-02-07 12:51:36 -06:00
    `

    No, the only way to use the plugin is to disable Redis completely.

    The patch works for me. All impacted sites are running MainWP Child and the activity log was initially installed after MainWP. All sites are also running in stealth mode.

    I have the same issue. All of my sites on WPEngine are having this issue.

    See ticket 388212 opened Oct 25. I have even provided a staging environment for you to test in.

    It has been over a year that you have had issues with Redis, but previously it was just with the listing in the dashboard when I was looking at all events.

    The issue is not resolved. If Redis Object Cache is enabled at the server level the block editor is not available for The Events Calendar free or Pro.

    FYI, why create a new ticket for the same issue when nothing has been resolved. All that does is make it harder for users and support to see what is being done to resolve the issue.

    • This reply was modified 2 years, 4 months ago by 7thcircle.

    I have been closing it for some time and it comes back which is why I had to resort to my method.

    The latest version does not fix this.

    I am using this code to solve it

    ‘.menu-icon-dashboard-notice {
    display: none !important;
    }`

    The code does not solve anything, and the idea that I should disable the cache is not helpful across multiple production sites.

    I would ask if submitting a ticket under my license would help, but based on the responses I have seen in the forum those tickets are not getting any higher priority.

Viewing 15 replies - 31 through 45 (of 276 total)