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Viewing 15 replies - 1 through 15 (of 28 total)
  • Thread Starter 81701580

    (@81701580-1)

    Thank you!

    Thread Starter 81701580

    (@81701580-1)

    I tried a test email & received the following output. Can you please let me know how to fix this issue?

    Test Message Sent
    The result was:

    bool(false)
    The full debugging output is shown below:
    object(PHPMailer)#479 (75) {
      ["Version"]=>
      string(6) "5.2.14"
      ["Priority"]=>
      NULL
      ["CharSet"]=>
      string(5) "UTF-8"
      ["ContentType"]=>
      string(10) "text/plain"
      ["Encoding"]=>
      string(4) "8bit"
      ["ErrorInfo"]=>
      string(43) "SMTP Error: Could not connect to SMTP host."
      ["From"]=>
      string(25) "[redacted]"
      ["FromName"]=>
      string(17) "Sweetheart Lashes"
      ["Sender"]=>
      string(25) "[redacted]"
      ["ReturnPath"]=>
      string(0) ""
      ["Subject"]=>
      string(44) "WP Mail SMTP: Test mail to [redacted]"
      ["Body"]=>
      string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin."
      ["AltBody"]=>
      string(0) ""
      ["Ical"]=>
      string(0) ""
      ["MIMEBody":protected]=>
      string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin.
    "
      ["MIMEHeader":protected]=>
      string(397) "Date: Tue, 30 Aug 2016 16:31:00 +0000
    To: [redacted]
    From: Sweetheart Lashes
    Subject: WP Mail SMTP: Test mail to [redacted]
    Message-ID: <0b582744221f682aa607b560e73deaa7[redacted]>
    X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: 8bit
    
    "
      ["mailHeader":protected]=>
      string(0) ""
      ["WordWrap"]=>
      int(0)
      ["Mailer"]=>
      string(4) "smtp"
      ["Sendmail"]=>
      string(18) "/usr/sbin/sendmail"
      ["UseSendmailOptions"]=>
      bool(true)
      ["PluginDir"]=>
      string(0) ""
      ["ConfirmReadingTo"]=>
      string(0) ""
      ["Hostname"]=>
      string(0) ""
      ["MessageID"]=>
      string(0) ""
      ["MessageDate"]=>
      string(31) "Tue, 30 Aug 2016 16:31:00 +0000"
      ["Host"]=>
      string(24) "smtpout.secureserver.net"
      ["Port"]=>
      string(2) "80"
      ["Helo"]=>
      string(0) ""
      ["SMTPSecure"]=>
      string(0) ""
      ["SMTPAutoTLS"]=>
      bool(true)
      ["SMTPAuth"]=>
      bool(true)
      ["SMTPOptions"]=>
      array(0) {
      }
      ["Username"]=>
      string(25) "[redacted]"
      ["Password"]=>
      string(9) "[redacted]"
      ["AuthType"]=>
      string(0) ""
      ["Realm"]=>
      string(0) ""
      ["Workstation"]=>
      string(0) ""
      ["Timeout"]=>
      int(300)
      ["SMTPDebug"]=>
      bool(true)
      ["Debugoutput"]=>
      string(4) "echo"
      ["SMTPKeepAlive"]=>
      bool(false)
      ["SingleTo"]=>
      bool(false)
      ["SingleToArray"]=>
      array(0) {
      }
      ["do_verp"]=>
      bool(false)
      ["AllowEmpty"]=>
      bool(false)
      ["LE"]=>
      string(1) "
    "
      ["DKIM_selector"]=>
      string(0) ""
      ["DKIM_identity"]=>
      string(0) ""
      ["DKIM_passphrase"]=>
      string(0) ""
      ["DKIM_domain"]=>
      string(0) ""
      ["DKIM_private"]=>
      string(0) ""
      ["action_function"]=>
      string(0) ""
      ["XMailer"]=>
      string(0) ""
      ["smtp":protected]=>
      object(SMTP)#438 (13) {
        ["Version"]=>
        string(6) "5.2.14"
        ["SMTP_PORT"]=>
        int(25)
        ["CRLF"]=>
        string(2) "
    "
        ["do_debug"]=>
        bool(true)
        ["Debugoutput"]=>
        string(4) "echo"
        ["do_verp"]=>
        bool(false)
        ["Timeout"]=>
        int(300)
        ["Timelimit"]=>
        int(300)
        ["smtp_conn":protected]=>
        NULL
        ["error":protected]=>
        array(4) {
          ["error"]=>
          string(0) ""
          ["detail"]=>
          string(0) ""
          ["smtp_code"]=>
          string(0) ""
          ["smtp_code_ex"]=>
          string(0) ""
        }
        ["helo_rply":protected]=>
        NULL
        ["server_caps":protected]=>
        NULL
        ["last_reply":protected]=>
        string(77) "221 p3plsmtpa11-07.prod.phx3.secureserver.net :SMTPAUTH: closing connection
    "
      }
      ["to":protected]=>
      array(1) {
        [0]=>
        array(2) {
          [0]=>
          string(17) "[redacted]"
          [1]=>
          string(0) ""
        }
      }
      ["cc":protected]=>
      array(0) {
      }
      ["bcc":protected]=>
      array(0) {
      }
      ["ReplyTo":protected]=>
      array(0) {
      }
      ["all_recipients":protected]=>
      array(1) {
        ["[redacted]"]=>
        bool(true)
      }
      ["RecipientsQueue":protected]=>
      array(0) {
      }
      ["ReplyToQueue":protected]=>
      array(0) {
      }
      ["attachment":protected]=>
      array(0) {
      }
      ["CustomHeader":protected]=>
      array(0) {
      }
      ["lastMessageID":protected]=>
      string(59) "<0b582744221f682aa607b560e73deaa7[redacted]>"
      ["message_type":protected]=>
      string(5) "plain"
      ["boundary":protected]=>
      array(3) {
        [1]=>
        string(35) "b1_0b582744221f682aa607b560e73deaa7"
        [2]=>
        string(35) "b2_0b582744221f682aa607b560e73deaa7"
        [3]=>
        string(35) "b3_0b582744221f682aa607b560e73deaa7"
      }
      ["language":protected]=>
      array(19) {
        ["authenticate"]=>
        string(35) "SMTP Error: Could not authenticate."
        ["connect_host"]=>
        string(43) "SMTP Error: Could not connect to SMTP host."
        ["data_not_accepted"]=>
        string(30) "SMTP Error: data not accepted."
        ["empty_message"]=>
        string(18) "Message body empty"
        ["encoding"]=>
        string(18) "Unknown encoding: "
        ["execute"]=>
        string(19) "Could not execute: "
        ["file_access"]=>
        string(23) "Could not access file: "
        ["file_open"]=>
        string(33) "File Error: Could not open file: "
        ["from_failed"]=>
        string(35) "The following From address failed: "
        ["instantiate"]=>
        string(36) "Could not instantiate mail function."
        ["invalid_address"]=>
        string(17) "Invalid address: "
        ["mailer_not_supported"]=>
        string(25) " mailer is not supported."
        ["provide_address"]=>
        string(54) "You must provide at least one recipient email address."
        ["recipients_failed"]=>
        string(45) "SMTP Error: The following recipients failed: "
        ["signing"]=>
        string(15) "Signing Error: "
        ["smtp_connect_failed"]=>
        string(22) "SMTP connect() failed."
        ["smtp_error"]=>
        string(19) "SMTP server error: "
        ["variable_set"]=>
        string(30) "Cannot set or reset variable: "
        ["extension_missing"]=>
        string(19) "Extension missing: "
      }
      ["error_count":protected]=>
      int(2)
      ["sign_cert_file":protected]=>
      string(0) ""
      ["sign_key_file":protected]=>
      string(0) ""
      ["sign_extracerts_file":protected]=>
      string(0) ""
      ["sign_key_pass":protected]=>
      string(0) ""
      ["exceptions":protected]=>
      bool(true)
      ["uniqueid":protected]=>
      string(32) "0b582744221f682aa607b560e73deaa7"
    }
    The SMTP debugging output is shown below:
    2016-08-30 16:31:00	Connection: opening to smtpout.secureserver.net:80, timeout=300, options=array (
                       	                  )
    2016-08-30 16:31:00	Connection: opened
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is ""
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "220 p3plsmtpa11-07.prod.phx3.secureserver.net :SMTPAUTH: ESMTP
                       	                  "
    2016-08-30 16:31:00	SERVER -> CLIENT: 220 p3plsmtpa11-07.prod.phx3.secureserver.net :SMTPAUTH: ESMTP
    2016-08-30 16:31:00	CLIENT -> SERVER: EHLO www.sweetheartlashes.com
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is ""
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-HELP
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-AUTH LOGIN PLAIN
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  250-AUTH LOGIN PLAIN
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-SIZE 30000000
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  250-AUTH LOGIN PLAIN
                       	                  250-SIZE 30000000
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-PIPELINING
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  250-AUTH LOGIN PLAIN
                       	                  250-SIZE 30000000
                       	                  250-PIPELINING
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-8BITMIME
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  250-AUTH LOGIN PLAIN
                       	                  250-SIZE 30000000
                       	                  250-PIPELINING
                       	                  250-8BITMIME
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250-STARTTLS
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is "250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  250-AUTH LOGIN PLAIN
                       	                  250-SIZE 30000000
                       	                  250-PIPELINING
                       	                  250-8BITMIME
                       	                  250-STARTTLS
                       	                  "
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "250 OK
                       	                  "
    2016-08-30 16:31:00	SERVER -> CLIENT: 250-p3plsmtpa11-07.prod.phx3.secureserver.net hello [50.62.161.129], secureserver.net
                       	                  250-HELP
                       	                  250-AUTH LOGIN PLAIN
                       	                  250-SIZE 30000000
                       	                  250-PIPELINING
                       	                  250-8BITMIME
                       	                  250-STARTTLS
                       	                  250 OK
    2016-08-30 16:31:00	CLIENT -> SERVER: STARTTLS
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is ""
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "454 TLS not available due to temporary reason
                       	                  "
    2016-08-30 16:31:00	SERVER -> CLIENT: 454 TLS not available due to temporary reason
    2016-08-30 16:31:00	SMTP ERROR: STARTTLS command failed: 454 TLS not available due to temporary reason
    2016-08-30 16:31:00	SMTP Error: Could not connect to SMTP host.
    2016-08-30 16:31:00	CLIENT -> SERVER: QUIT
    2016-08-30 16:31:00	SMTP -> get_lines(): $data is ""
    2016-08-30 16:31:00	SMTP -> get_lines(): $str is  "221 p3plsmtpa11-07.prod.phx3.secureserver.net :SMTPAUTH: closing connection
                       	                  "
    2016-08-30 16:31:00	SERVER -> CLIENT: 221 p3plsmtpa11-07.prod.phx3.secureserver.net :SMTPAUTH: closing connection
    2016-08-30 16:31:00	Connection: closed
    2016-08-30 16:31:00	SMTP Error: Could not connect to SMTP host.

    Thread Starter 81701580

    (@81701580-1)

    Thank you!

    Thread Starter 81701580

    (@81701580-1)

    Thanks! The white space above the slider is now fixed. However, the space on the right hand side of the page is still showing (specifically viewing on iphone or any mobile device). Is there a way to remove that space as well? thanks for your help

    Thread Starter 81701580

    (@81701580-1)

    Hi Hannah,

    I am actually running into a similar problem with my website. The thumbnails are distorted and enlarged on my website with old IE explorers. Is it possible to have the same fix on my website? Thanks so much

    I am using Virtue Premium.

    https://www.sweetheartlashes.com

    Thread Starter 81701580

    (@81701580-1)

    Hi Hannah,

    There was a new version of virtue premium & woocommerce released today. The updates seem to fixed the problem. Thanks!

    Thread Starter 81701580

    (@81701580-1)

    Hi Hannah,

    I temporary unchecked the “enable AJAX add to cart buttons on archives” to work around this problem (woocommerce < settings < products). I just turned it back on. Can you please visit my website now?

    I am unable to add any products to the cart under a guest user. However, the add to cart function works fine when a user logs into their account. Not sure how to fix this problem. Thanks for your help on this issue!

    Thread Starter 81701580

    (@81701580-1)

    Thank you!

    Is there a way to keep the border when the website adjusts to a mobile version? It disappears once it gets to a certain page width.

    Thread Starter 81701580

    (@81701580-1)

    Perfect. Thanks so much!

    Thread Starter 81701580

    (@81701580-1)

    Hi there,

    I added the code above to my custom css box. The footer did become static , however, other pages on the website seemed to be cut off as a result. I’m actually just looking to get rid of the white space on the bottom of the my-account page. The footer position does not need to change. Is there anyway to do so? Thanks for your help!

    https://www.sweetheartlashes.com/my-account/

    Thread Starter 81701580

    (@81701580-1)

    perfect. Thanks!

    Thread Starter 81701580

    (@81701580-1)

    Thank!

    Thread Starter 81701580

    (@81701580-1)

    Hi Trey,

    I haven’t installed a child theme yet The virtue theme has a tab called advanced settings which allows me to input some quick css to adjust the theme. I’ve been using that feature so far. I suppose I will look into a child theme. Thanks!

    Thread Starter 81701580

    (@81701580-1)

    Hi Trey,

    it didn’t work as well ??

    Are you referring to the advanced settings tab labeled “custom css box”? I’ve been making minor adjustments through there so far…

    Thread Starter 81701580

    (@81701580-1)

    No changes as well with the code above ??

Viewing 15 replies - 1 through 15 (of 28 total)