Steve Truman

Hello Melanie,

Please upgrade to the new version 5.9.1 that we released with the fix for that bug. Please let me know if the upgrade works for you.

Thank you

Steve

Hello @melanie71

Please go to the plugins [Settings] tab and down to the + Search Page Configuration options box (see link to screenshot). Open the options box and

1. Check that a Page is set there as the Search Page and make a note of the page name that is set. My betting is that there is no a page set there and hence when you click ‘See more results’ it does not know which page to take you too.
2. If however there is a page set there – then please go to the WordPress pages menu – find the page, edit it and check that it has the [woocommerce_search] shortcode in it.

I think one of those will resolve the issue for you.

Thank you

Steve

@d6collab

Hi thanks for the link – I checked it and it is no just mobile that your product category pages do not show any products – desktop is the same.

I am not sure that it is anything to do with WooCommerce Sort and Display.

Example – here is a link to a product category on your site

https://edu.d6collab.com/product-category/apparel/

First to confirm this please deactivate WooCommerce Sort and Display and Plugin and then check to see if your product category pages show any products.

Please let me know what you find.

Thank you

Steve

Hello @ithotlinedk

Thanks for the link – I see that Page View Count is working on the frontend of your site – see screenshot

https://i.gyazo.com/62e878c981d14f3b932028a305762295.png

Your site is showing to have errors in the console which may be affecting Page View Count – you are probably aware of these issues – see screenshot

https://i.gyazo.com/8aaf0424ec3a6292b654a1f04a86d951.png

Thank you

Steve

@brisbanebighead

Thanks for the link – I think if you turn on load by Ajax on the plugins settings that will fix the issue for you. On a very quick look I can see it is being cached by your caching set up. Ajax loading elements cannot be cached, so load by Ajax and you should be good. Go the Broncos ??

Hello @storeapps

Smart Manager is the only plugin we use that still has incompatibility with WooCommerce HOPS and as a result we are not able to upgrade our clients sites.

You have had 6 months notice about this. In fact we knew that long ago that August would be the full release.

It has been 7 weeks now since you said in your comment that you where working on it. Our clients are actually Pro version customers. This is not really good enough.

Thank you

Steve

• This reply was modified 1 year, 3 months ago by Steve Truman.

@mailerlite Hello mailerlite,

@xumbrella Sam posted this 2 months ago, when can we expect to see the release with the HOPS compatibility?

Thank you

Steve

@dekadinious – Thanks for the update – when will you be pushing version 1.17 on SVN ?

Thank you’

Steve

Yes @embercide, it is 7 weeks since you asked this question? We are all waiting for the new Zipmoney version that declares support for the Custom tables feature.

Zip devs, can we please have an update on when this will be released?

Thank you

Steve

Hello @onico0

I must admit that I have not seen those issues reported in our testing. Can you do 2 things please:

1. Tell me what tool you are using for testing
2. Give me a link to a site of yours with a3 Lazy Load so that I can test it for myself.

Thank you

Steve

Hello @isidore1964

Thanks for the link.

I looked and see that you have something that is applying caching for REST API. Most cache plugin will exclude caching from REST API url

Please exclude from your cache

/wp-json/*

You can see cache from this url (copy and Paste it into a browser

https://www.mesbonnesrecettes.com/wp-json/pvc/v1/increase/19236

It always show Total Views = 7

if add any parameter to that url, for example

https://www.mesbonnesrecettes.com/wp-json/pvc/v1/increase/19236?abc=2

It will show the correct number – in my case 17 Total views because the url with the ?abc=2 parameter is not cached.

Thank you

Steve

@isidore1964

please post a link to a page or post on your site where I can see the Page Views Count,

Thank you

steve

Hello @enzopagani5

I am sorry you have had an issue. This plugin has been in use for over 9 years and used on over 100,000 websites. Not once in that time has the plugin ever ‘deleted’ one image let alone ‘images’.

There is no way that i can help you with this – as you have not raised a support ticket or provided any details, like the WordPress version, the theme you are using, what testing you did to show it reduced your page speed. I mean if it deleted your images – how or why are you testing page speed.

I am sorry, I’d like to help you – but you have not made that possible.

Thank you

Steve

Thanks for the nudge – been meaning to change that for a while.

Just released version 2.7.0 – update and it will auto use the timezone from WordPress General Settings as the reset time for daily views counter.

You don’t have to do anything for that – just update to version 2.7.0

Thank you

Steve

Hello Senol,

Apologies that it has taken me a week to reply, with WP 6.2 out this week its been a bit crazy. I can confirm that the information that you provided helped and whilst I am still on the GTP-4 Waitlist, I added my payment method (credit card) and it all works. Just brilliant.

Thank you – I’ll be signing up for your Pro account shortly. Well done on this fantastic plugin.

Steve