Aakash

I don’t see a form or any links referring to “translate” on the page you linked. Could you please double check? Providing an export of your from here will also be helpful.

Hi @ferndigital

Based on that error message, this issue is related to properly authenticating your Google account, and not Forminator itself.

I found the solution on WP Mail SMTP’s FAQ – This means your Gmail setup is not complete. Head to WP Mail SMTP ? Settings and click the Launch Setup Wizard button to check your settings..

Hope this helped!

Hi @nickw10

I believe this is due to a known issue with special characters in checkbox fields.

Please try removing all special characters (ex the - in Pic-N-Mix and commah in Newsletter Singup) from both the name and value fields for all checkboxes, and see if that does the trick.

This issue will be patched in a future update.

Hope this helped!

Hi @capitaldigital

Sorry that’s happening. Could you please share an export of your form via a site like PasteBin or Google drive so people can take a closer look.

Also try disabling all plugins to check if it’s a plugin conflict.
Here’s the basic troubleshooting process for that – https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

@amjdesign13

I’d recommend enabling and checking WP Mail SMTP’s error log for any additional clues as to why this may be happening.

Here’s more info about how to do that: https://wpmailsmtp.com/how-to-enable-email-error-log-in-wordpress/

Hi @subficial

You can accomplish this by adding a Hidden Field to your form, and have it set to capture the Embed URL. ex: https://i.imgur.com/aw5qxvO.png
This way all submissions will also contain the URL that they were filled on.

Hope this helped!

Hi @foqeel

This info should help you find the hooks you’re looking for:
https://www.ads-software.com/support/topic/forminator_form_after_handle_submit-not-working/#post-15957042
https://www.ads-software.com/support/topic/forminator-api-submit-form/#post-15669917

Hope this helped

Hi @stefanocps

Here’s one possible way to do this with Forminator:
Create a unique URL with a query parameter for each of your representatives to use: ex https://localhost:10008/sample-page/?ref_code=888

Then create a Hidden Field in your form with these setting – https://i.imgur.com/0lO6UfK.png

This field will capture the “ref_code” from the URL and submit it along with the data your user filled in the form.
Example Submission: https://i.imgur.com/nW9FRN3.png

Hope this helped

Changelog for 1.18.1 mentions: Fix: Visibility conditions fail for a Textarea field dependant on Currency and Calculations fields.
This may be related ???♂?, worth a shot to upgrade and check.

Hi @tjahyo

Can you please provide an export of your form and share it via a site like PasteBin or Google Drive so people can take a closer look.

Hi @katrina-boydon

Make sure you’re removing the “&” from both the Name and Value fields in the form, that should do the trick.

Screen Shot 2022-10-02 at 5.15.19 PM

Hi @katrina-boydon

I believe this may be cause by having any special characters in your checkbox field names/values. Try removing them and only using alphanumeric characters. (ex change “&” to “and”).

This is a know issue and will be patched in a future release.

Hope this helped!

Hi @canine1503

Please try removing the “&” from all options/fields available for the checkboxes. (Ex: There may be a name, value, and other fields that the symbols need to be removed from).
It seems like some of the values for your checkboxes may still have an &: https://i.imgur.com/z4rlCbt.png
value="hide-& seek"

If you’re still having issues after this:
Can you please provide an export of your form via DropBox or Google Drive or PasteBin so people can take a closer look.

Re: Spam Concern
I’ve filled out your form a handful times with dummy info, so that may account for a few of the “spam” entries that you’ve received in the past ~24 hours.

When testing on your end, remember you only need to fill the required fields and test the

Correct, the form will only error if on version 1.18.1 AND the user happened to check a box with an “&” symbol.
If both of these cases don’t exist, the form will be submitted correctly. I was able to make successful submissions on your current form as long as I didn’t check a box with “&” for the “what sort of play does your dog like?” section.

Luckily, you can easily downgrade to a previous version of Forminator, or remove special characters to alleviate the issue. A future update will solve this.

As for the CAPTCHA/spam issue, I don’t believe that’s related to Forminator specifically. There do exist bots which can bypass CAPTCHAs, it’s a constant cat and mouse game to deter them.

I’d recommend trying the various CAPTCHA methods provided by Forminator to see if any work better for your specific setup.
I’d also recommend checking out this article by the Forminator developers on common methods to avoid genral WordPress form spam.
A web search for “avoid WordPress spam” will also lead to helpful results on avoiding this.

Hi @alexandronalin

Can you please provide an export of your form via Google Drive or PasteBin so other people can take a closer look.

Could you also clarify exactly which hidden fields/parameters on your form this is effecting. Basically, how can someone recreate the issue?

Thanks