Aakash

Not sure about the speicifc cause, but it appears to be a semi common wordpress error. Luckily there’s various suggestions online on how to go about solving it.

Other people reporting the issue say logged in/Admin accounts don’t experience the error, but all other accounts do.

One common fix seems to be clearing/disabling any caching temporarily.

This guide is solid – https://www.elegantthemes.com/blog/wordpress/fix-the-403-forbidden-error
And you can search what I recommended in my previous post for other info.

Hope this helped get you closer to a solution

Hi @nicholaswhj

You mentioned seeing #0 and that reminded me of this recent post by Adam @wpmudev-support8

Hopefully the instructions here are pertinent to solving your error: https://www.ads-software.com/support/topic/submission-stats-missing/#post-16031269

I tried uploading the file to your form, and everything is working as expected on my end. I got the error message “Maximum file size allowed is 20 MB”. See here – https://i.imgur.com/o5G4rpo.png

I noticed that you’re on Forminator version 1.17.2, try updating to latest version 1.18.1 – https://downloads.www.ads-software.com/plugin/forminator.1.18.1.zip

I’d also check for a plugin/theme conflict by switching to a default WordPress theme like Twenty Twenty Twoand disabling all plugins. Then submit the form and see if it works properly.
If that solves the issue, enable plugins one by one and submit a form until you find the conflict plugin.Then let both plugin developers know.

Hope this helped you get closer to a solution.

Hi @wadatakahama428

Can you please share an export of your form, and also some sample file(s) that are able to be uploaded even though the limit is set.

You can share this info via Google Drive, DropBox, etc. link here.

Thanks @mrbleuu , I didn’t know that you could download previous versions in the Advanced tab, cool!

@rjgill843

I think the issue persists due to the commas in YES, I Agree and Consent.
Try using only alphanumeric characters.

Seems like this issue began due to a change made in version 1.18.1 (released 2022-09-15).

Hi @cucapah

Glad to help!

As mentioned above, you can add this CSS rule to solve the issue:

.forminator-select {
    z-index: auto;
}

A common way to do this is go to https://example.com/wp-admin/customize.php (replace “example.com” with your site, so https://library.imperialcounty.org/wp-admin/customize.php).
Then open the “Additional CSS” tab, and paste the code above into the text field.

If that doesn’t do the trick, try:

.forminator-select {
    z-index: auto !important;
}

@thueske Here’s a link to Forminator v 1.17.2 which you can downgrade to until a patch is released – https://www.dropbox.com/s/zjodxgxv76jd9bi/forminator.1.17.2.zip?dl=0

Hi @rjgill843

Forminator has a known issue with certain characters in the value field. It will be addressed in a future update.

This issue is occuring due to the “&” symbol in your checkbox-8 value: “YES, I Agree & Consent”. If you change this value to not have any special characters (remove the “&”), that should solve the issue. (You may also need to adjust checkbox-7)

Here’s more info from the devs replying to a previous ticket about this – https://www.ads-software.com/support/topic/selected-value-does-not-exist-2/#post-16021253

Hope this helped!

Adam – @wpmudev-support8 / WP Dev MU Staff

This issue was caused by a CSS rule in Modern Events Calendar Lite 6.6.4 effecting Forminator 1.18.1 (and probably other versions).

The CSS file in question from Modern Events Calendar – https://library.imperialcounty.org/wp-content/plugins/modern-events-calendar-lite/assets/css/frontend.min.css?ver=6.5.6

The issue CSS rule in the file –
.select2-container{z-index:99999999}

Rule causes select field dropdown menu to be obscured by other elements.

Hi @cucapah

It looks like this might be happening due to some conflicting CSS on your site/the forminator plugin.

You can add this CSS wherever appropriate for your site to solve the issue:

.forminator-select {
    z-index: auto;
}

Hope this helped.

@finomozart

You can use CSS media queries to selectively apply CSS rules based on screen width.
ex:

/* When the browser width is 600px and below */
@media screen and (max-width: 600px) {
  .element {
    /* Apply some styles */
  }
}

Hi @leomoss

This is possible with some custom code.

You can add this Javascript and CSS code wherever appropriate for your environment to accomplish this:

Javascript to click submit button once a rating is selected:

document.querySelectorAll('.forminator-radio-image').forEach(item => {
  item.addEventListener('click', event => {
      setTimeout(() => { document.querySelector('.forminator-button-submit').click(); }, 50);
    
  })
})

(Add <script></script> tags before and after if necessary)

CSS to hide the submit button:

#forminator-module-162 .forminator-button-submit {
    display: none;
}

You can Google search something like “How to add CSS to WordPress”/”How to add javascript to WordPress” if you need help understanding where these go.

Hope this helped.

I noticed that your admin.ajax (a critical WordPress file) is returning an HTTP 403 error. See here – https://i.imgur.com/sur8dEc.png

I’d speak to your web host about this, and Google up WordPress HTTP 403 admin.ajax to find potential solutions to this.
Here’s one article I found with a fix involving CloudFlare – https://www.zeninvader.com/fix-admin-ajax-403-forbidden-error/

Hope this helped

I’d start by checking for a plugin/theme conflict by switching to a default WordPress theme like Twenty Twenty Two and disabling all plugins. Then submit the form the form.
If that solves the issue, enable plugins one by one and submit a form until you find the conflict plugin.Then let both plugin developers know.

It would also help to share an export of your form so other people can check it out. You can paste the export to a site like PasteBin or put the file on Google Drive.