aandey

i did already, but couldn’t find an ans there so has to come here to seek help from someone who knows or encounter this issue before, couldn’t even find a video on this

Ic, many thanks, I will check with my host 1st then.

Hi, I’ve set the written permission ok to wp-content and ewww but it’s still not working, I’ve copy the debugging code here for you to see, thanks.

Debug Log

[ Moderator note: code fixed. Please wrap code in the backtick character or use the code button. ]

EWWW IO version: 200.0
WP version: 3.9.2
ewww_image_optimizer_admin_init()
ewww_image_optimizer_init()
ewww_image_optimizer_cloud_init()
ewww_image_optimizer_exec_init()
ewww_image_optimizer_install_tools()
Checking/Installing tools in /hermes/bosnaweb02a/b534/wp-content/ewww/
wp-content/ewww permissions: 0777
ewww_image_optimizer_install_paths()
CPU architecture: x86_64
generated paths:
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/optipng-linux
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/gifsicle-linux
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/pngquant-linux
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/cwebp-linux864
/hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran
/hermes/bosnaweb02a/b534/wp-content/ewww/optipng
/hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle
/hermes/bosnaweb02a/b534/wp-content/ewww/pngquant
/hermes/bosnaweb02a/b534/wp-content/ewww/cwebp
64-bit linux detected while installing tools
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran-custom: 8e4a09bb04ba001f5f16651ae8594f7f
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/cwebp-custom: eb3a5b6eae54140269ed6dcf6f792d37
Linux/UNIX style OS, checking permissions
jpegtran permissions: 0755
gifsicle permissions: 0755
optipng permissions: 0755
pngquant permissions: 0755
webp permissions: 0755
ewww_image_optimizer_settings_script()
images to check for savings: 117
ewww_image_optimizer_notice_utils()
ewww_image_optimizer_exec_check()
disable_functions =
suhosin_blacklist =
ewww_image_optimizer_safemode_check()
safe_mode =
ewww_image_optimizer_path_check()
found /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran, testing...
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran: 47c39feae0712f2996c61e5ae639b706
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: j at /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran
/hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran: Permission denied
tool not found
found /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran-custom, testing...
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran-custom
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: j at /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran-custom
/hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran-custom: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran-custom: Permission denied
tool not found
ewww_image_optimizer_tool_found()
testing case: j at jpegtran
jpegtran: libjpeg-turbo version 1.2.0 (build 20140618)
optimizer found
found /hermes/bosnaweb02a/b534/wp-content/ewww/optipng, testing...
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/optipng: 31698da4f5ca00b35e910c77acae65bb
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/optipng
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: o at /hermes/bosnaweb02a/b534/wp-content/ewww/optipng
/hermes/bosnaweb02a/b534/wp-content/ewww/optipng: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/optipng: Permission denied
tool not found
ewww_image_optimizer_tool_found()
testing case: o at optipng
optipng: sh: 1: optipng: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: o at /usr/bin/optipng
/usr/bin/optipng: sh: 1: /usr/bin/optipng: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: o at /usr/local/bin/optipng
/usr/local/bin/optipng: sh: 1: /usr/local/bin/optipng: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: o at /usr/gnu/bin/optipng
/usr/gnu/bin/optipng: sh: 1: /usr/gnu/bin/optipng: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: o at /usr/syno/bin/optipng
/usr/syno/bin/optipng: sh: 1: /usr/syno/bin/optipng: not found
tool not found
found /hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle, testing...
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle: 58f42368e86a4910d101d37fee748409
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: g at /hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle
/hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle: Permission denied
tool not found
ewww_image_optimizer_tool_found()
testing case: g at gifsicle
gifsicle: sh: 1: gifsicle: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: g at /usr/bin/gifsicle
/usr/bin/gifsicle: sh: 1: /usr/bin/gifsicle: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: g at /usr/local/bin/gifsicle
/usr/local/bin/gifsicle: sh: 1: /usr/local/bin/gifsicle: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: g at /usr/gnu/bin/gifsicle
/usr/gnu/bin/gifsicle: sh: 1: /usr/gnu/bin/gifsicle: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: g at /usr/syno/bin/gifsicle
/usr/syno/bin/gifsicle: sh: 1: /usr/syno/bin/gifsicle: not found
tool not found
found /hermes/bosnaweb02a/b534/wp-content/ewww/pngout-static, testing...
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/pngout-static: 670a0924e9d042be2c60cd4f3ce1d975
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/pngout-static
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: p at /hermes/bosnaweb02a/b534/wp-content/ewww/pngout-static
/hermes/bosnaweb02a/b534/wp-content/ewww/pngout-static: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/pngout-static: Permission denied
tool not found
ewww_image_optimizer_tool_found()
testing case: p at pngout
pngout: sh: 1: pngout: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/bin/pngout
/usr/bin/pngout: sh: 1: /usr/bin/pngout: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/local/bin/pngout
/usr/local/bin/pngout: sh: 1: /usr/local/bin/pngout: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/gnu/bin/pngout
/usr/gnu/bin/pngout: sh: 1: /usr/gnu/bin/pngout: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/syno/bin/pngout
/usr/syno/bin/pngout: sh: 1: /usr/syno/bin/pngout: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at pngout-static
pngout-static: sh: 1: pngout-static: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/bin/pngout-static
/usr/bin/pngout-static: sh: 1: /usr/bin/pngout-static: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/local/bin/pngout-static
/usr/local/bin/pngout-static: sh: 1: /usr/local/bin/pngout-static: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/gnu/bin/pngout-static
/usr/gnu/bin/pngout-static: sh: 1: /usr/gnu/bin/pngout-static: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at /usr/syno/bin/pngout-static
/usr/syno/bin/pngout-static: sh: 1: /usr/syno/bin/pngout-static: not found
tool not found
found /hermes/bosnaweb02a/b534/wp-content/ewww/pngquant, testing...
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/pngquant: 46bb066d676bf94cbfd78bdc0227e74e
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/pngquant
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: q at /hermes/bosnaweb02a/b534/wp-content/ewww/pngquant
/hermes/bosnaweb02a/b534/wp-content/ewww/pngquant: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/pngquant: Permission denied
tool not found
ewww_image_optimizer_tool_found()
testing case: q at pngquant
pngquant: sh: 1: pngquant: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: q at /usr/bin/pngquant
/usr/bin/pngquant: sh: 1: /usr/bin/pngquant: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: q at /usr/local/bin/pngquant
/usr/local/bin/pngquant: sh: 1: /usr/local/bin/pngquant: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: q at /usr/gnu/bin/pngquant
/usr/gnu/bin/pngquant: sh: 1: /usr/gnu/bin/pngquant: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: q at /usr/syno/bin/pngquant
/usr/syno/bin/pngquant: sh: 1: /usr/syno/bin/pngquant: not found
tool not found
found /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp, testing...
ewww_image_optimizer_md5check()
/hermes/bosnaweb02a/b534/wp-content/ewww/cwebp: 9b6f13ce6ee5a028cbd2765e2d53a1d7
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: w at /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp
/hermes/bosnaweb02a/b534/wp-content/ewww/cwebp: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp: Permission denied
tool not found
found /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp-custom, testing...
ewww_image_optimizer_mimetype()
testing mimetype: /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp-custom
finfo_file: application/x-executable
ewww_image_optimizer_tool_found()
testing case: w at /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp-custom
/hermes/bosnaweb02a/b534/wp-content/ewww/cwebp-custom: sh: 1: /hermes/bosnaweb02a/b534/wp-content/ewww/cwebp-custom: Permission denied
tool not found
ewww_image_optimizer_tool_found()
testing case: w at cwebp
cwebp: sh: 1: cwebp: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: w at /usr/bin/cwebp
/usr/bin/cwebp: sh: 1: /usr/bin/cwebp: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: w at /usr/local/bin/cwebp
/usr/local/bin/cwebp: sh: 1: /usr/local/bin/cwebp: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: w at /usr/gnu/bin/cwebp
/usr/gnu/bin/cwebp: sh: 1: /usr/gnu/bin/cwebp: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: w at /usr/syno/bin/cwebp
/usr/syno/bin/cwebp: sh: 1: /usr/syno/bin/cwebp: not found
tool not found
using: jpegtran
ewww_image_optimizer_options()
ewww_image_optimizer_install_paths()
CPU architecture: x86_64
generated paths:
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/jpegtran-linux64
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/optipng-linux
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/gifsicle-linux
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/pngquant-linux
/hermes/bosnaweb02a/b534/wp-content/plugins/ewww-image-optimizer/cwebp-linux864
/hermes/bosnaweb02a/b534/wp-content/ewww/jpegtran
/hermes/bosnaweb02a/b534/wp-content/ewww/optipng
/hermes/bosnaweb02a/b534/wp-content/ewww/gifsicle
/hermes/bosnaweb02a/b534/wp-content/ewww/pngquant
/hermes/bosnaweb02a/b534/wp-content/ewww/cwebp
ewww_image_optimizer_tool_found()
testing case: j at jpegtran
jpegtran: libjpeg-turbo version 1.2.0 (build 20140618)
optimizer found
ewww_image_optimizer_tool_found()
testing case: o at
: sh: 1: -v: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: g at
: sh: 1: --version: not found
tool not found
ewww_image_optimizer_tool_found()
testing case: p at
tool not found
ewww_image_optimizer_safemode_check()
safe_mode =
ewww_image_optimizer_exec_check()
disable_functions =
suhosin_blacklist =
ewww_image_optimizer_gd_support()
GD found, supports:
GD Version: bundled (2.0.34 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPEG Support: 1
PNG Support: 1
WBMP Support: 1
XPM Support:
XBM Support: 1
JIS-mapped Japanese Font Support:
ewww_image_optimizer_tool_found()
testing case: i at convert
convert: Version: ImageMagick 6.3.3 03/08/07 Q16 https://www.imagemagick.org
imagemagick found
ewww_image_optimizer_tool_found()
testing case: n at nice
nice: 0
nice found
ewww_image_optimizer_tool_found()
testing case: t at tar
tar: tar (GNU tar) 1.26
tar found
ewww_image_optimizer_jpg_background()
ewww_image_optimizer_jpg_background()
ewww_image_optimizer_jpg_quality()

Btw, I’m using the latest version of wordpress 3.9.2