aarmfield

I was able to solve this issue by updating the memory amount to 96MB. After that the site works great.

Thanks for the help!

That fixed it. I just set the memory to 96MB and the site is back up. Thank you for your help. I have some templates I need to update and apparently, I need to update php and wordpress, so I have other issues now.

Thanks again!

Sorry about not following those steps, I was thinking a debug mode wouldn’t show me anything since I can’t even access the site. After enabling debug mode, here is what I get:

Deprecated: Assigning the return value of new by reference is deprecated in /var/www/vhosts/2/109628/webspace/httpdocs/leisurelandrvcenter.com/wp/wp-content/plugins/envato-wordpress-toolkit-master/index.php on line 204 Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 30720 bytes) in /var/www/vhosts/2/109628/webspace/httpdocs/leisurelandrvcenter.com/wp/wp-content/plugins/woocommerce/includes/wc-template-functions.php on line 1796

I can change the memory size in the config file, but I’m not totally sure what I need to change it to based on this error. It seems like the limit of 41GB ran out? Thanks for the recommendation.

EDIT: I forgot to mention that I switched to the default theme and only turned on the woocommerce plugin and I got the same result.

@nazrulhassanmca

I’m not sure what that means. Could you point me to a guide of some sort that explains that? Or maybe a few steps on what I need to do for this?

Thanks.

This may be too late, but I am having this issue as well. I have a theme that requires woocommerce to be installed, but after activating, my site gets a 500 error. If I delete the plugin’s folder the site goes back to normal. If I install the plugin, everything seems fine. It’s only after I activate the plugin does the site go down and I can’t even access the WordPress admin page. I could really use some help figuring this one out.

I got this fixed. Apparently, there was a separate folder created in the wrong root and when uploading my child folder and style.css file, I was uploading it to the wrong part of my hosting.

Once I called tech support for the hosting, I was able to move the files to where they needed to be and was able to access them. Instead of

https://northwestintegrated.com/wp-content/themes/optimizer_pro-child/style.css

It should have been /public_html/wp-content, but the URL looks the same.

Thanks for the help in figuring that out.

Thanks for clarifying that. I typed that wrong in the original post. It should be “optimizer_pro” and “optimizer_pro-child”.

That being said, I’m not sure why you can’t find the child’s .css file.

I get the same result, but here is a screenshot of the hosting.

Figured it out. The paypal email must be put into the field labeled “Online Payment ID” This is very confusing.

I hope this helps others in the future.