aatanasov

Hi, let us first focus on fixing the /wordpress/ instance before moving anything to the main folder.

It looks like the siteurl and home options are set to https://www.spotview.nl/, not to https://www.spotview.nl/wordpress because there is a redirect from https://www.spotview.nl/wordpress/wp-admin/ to https://www.spotview.nl/wp-login.php.

Please firstly ensure all WordPress files are available inside the /wordpress/ folder.

After that, please change the URL of the WordPress instance to https://www.spotview.nl/wordpress by following any of these solutions:
– https://www.ads-software.com/support/article/changing-the-site-url/#changing-the-url-directly-in-the-database
– https://www.ads-software.com/support/article/changing-the-site-url/#edit-wp-config-php

Also, please disable the redirect plugins you used for the migration by removing their files or just renaming their folder names.

When the /wordpress/ instance is fully functional, we’ll try to guide you on how to move the website to the root directory without using redirect plugins.

• This reply was modified 2 years, 5 months ago by aatanasov.
• This reply was modified 2 years, 5 months ago by aatanasov.

Would you be able to provide more information about what you mean by it is broken?

For example:
* You can’t type inside the editor.
* The editor’s options aren’t available.
* It doesn’t save any data.

Any other information or a screenshot of how the editor loads on your side would be helpful.

Also, please check your browser console for any JavaScript errors when visiting the options page. Sometimes such errors prevent the editor from working properly. If there are any JavaScript errors, please share them with us.

It looks like the lazy loading feature doesn’t work correctly for all images shown on the gallery page.

You can try to exclude these images from being lazy-loaded using the plugin’s settings. I think your website uses Rocket Lazy Load. Here is how you can exclude images from this plugin: https://www.ads-software.com/plugins/rocket-lazy-load/#how%20can%20i%20deactivate%20lazy%20load%20on%20some%20images%3F

Alternatively, if this is the correct plugin, you can request support from the plugin author at https://www.ads-software.com/support/plugin/rocket-lazy-load/.

It looks like the site’s URL is set to https://www.annexcloud.com/resources/, but browsers force the SSL connection (https://www.annexcloud.com/resources/ ).

This leads to these HTTPS errors:

https://i.ibb.co/F6Qf6qC/Screenshot-2022-09-28-at-20-17-51.png

Most probably, the CSS and JS code doesn’t load inside your WordPress dashboard due to these errors, and you can see the UI.

Please try any of these options:
* Change the WordPress Address (URL) and Site Address (URL) options to https://www.annexcloud.com/resources
* Install a force SSL plugin (https://www.ads-software.com/plugins/really-simple-ssl/)

After that, please let us know if the dashboard works as expected.

Hi,

Featured image

Can you please check if the featured image panel is disabled inside the Preferences settings?

These are the Preferences settings:

https://i.ibb.co/fM97sMv/Screenshot-2022-09-27-at-20-56-27.png

They are accessible from the options menu (the Preferences text link at the bottom of the menu):

https://i.ibb.co/v1tw94h/Screenshot-2022-09-27-at-20-57-26.png

Author box

The author select field is available inside the Summary panel. Can you please check if this panel is closed?

https://i.ibb.co/2KKZH1L/Screenshot-2022-09-27-at-21-15-06.png

• This reply was modified 2 years, 5 months ago by aatanasov.

I see, the FB Messenger system would not be the way to go.

What do you use to allow users to register to your website? Is it a plugin or a custom solution?

Hi,

You can find some helpful chat plugins on https://www.ads-software.com/plugins/search/chat/ — some of them require 3rd party platforms.

Alternatively, if you use Messenger, you can implement its official Chat plugin: https://developers.facebook.com/docs/messenger-platform/discovery/facebook-chat-plugin/ — you can go with the Use Meta Business Suite option, which is recommended.

The Messenger Chat Plugin can be added directly to your Google Tag Manager(following the steps), and your developer might not need to do anything. It will automatically appear when the GTM embed code is loaded.

• This reply was modified 2 years, 5 months ago by aatanasov.

It looks like your new server doesn’t support WordPress pretty permalinks.

The post name permalink structure requires a specific server configuration.

Since your website uses Nginx, you can review the following support links:
– https://www.ads-software.com/support/article/nginx/
– https://www.ads-software.com/support/topic/changing-permalink-structure-does-not-work-hosted-using-nginx/

If you aren’t familiar with Nginx, it is recommended to contact your hosting support. Please feel free to share the links with the support — they will be helpful for them.

• This reply was modified 2 years, 5 months ago by aatanasov.

Reviewing the categories, back-issue-combos is a sub-category of back-issues.

All assigned products to a sub-category will also appear in the parent category of the sub-category. This is the default behavior of WooCommerce.

This issue was discussed on https://www.ads-software.com/support/topic/hide-subcategory-products-from-showing-in-parent-category/ — the WooCommerce support provided some recommendations you can take a look at.

Great, I’m glad to hear you’ve managed to prepare your local WordPress instance.

Please feel free to mark this topic as resolved.

It appears your theme doesn’t support such functionality. However, it has a feature that allows displaying social media icons in the top bar of your website.

You can find instructions on how to enable the top bar on https://themezhut.com/bam-wordpress-theme-documentation/#m7 — (scroll down to – 7.3 Top Bar Social Media Menu). For example, you can enable the Twitter icon by adding the URL of your Twitter account.

Based on the provided screenshot, I think your server serves another page, not the WordPress dashboard.

I recommend reinstalling your local WordPress website by following https://www.ads-software.com/support/article/installing-wordpress-on-your-own-computer/.

If you have any custom code, you can back it up. When the default WordPress installation works, you can apply your code/theme and install the necessary plugins.

Starting from scratch will help you determine if something you use causes issues while preparing your local instance.

I’ve tested the plugin using the same approach (importing an existing field to a form). The acf/fields/taxonomy/query hook doesn’t work for the ACF Frontend forms either.

Here are some helpful screenshots to illustrate the hook issue:
– Form configuration (imported field): https://ibb.co/n1yffhg
– Back-end field (shows only 1 category — filtered by the ACF query hook): https://ibb.co/X7fBKRt
– Front-end field (shows all categories regardless of the applied filter): https://ibb.co/Xjpc0MJ

When submitting the feature request, please feel free to share these screenshots along with the hook notes from my previous message.

• This reply was modified 2 years, 6 months ago by aatanasov.
• This reply was modified 2 years, 6 months ago by aatanasov.

Unfortunately, this feature isn’t supported by the ACF Frontend plugin.

I’ve investigated the possibility of limiting the terms on the front end, but there is no such admin option available.

Also, the main ACF plugin has a WordPress hook called acf/fields/taxonomy/query. However, it isn’t used by the ACF Frontend plugin. I’ve just tested the hook, and it only affects the fields added through the main ACF plugin, not these from the ACF Frontend plugin.

Also, there are no other appropriate WordPress hooks that can be used for modifying the query of the taxonomy field.

I recommend submitting a feature request to the ACF Frontend support area.

You can request any of the following options:

• Adding an option for selecting terms when the taxonomy field is used on the New Post Form admin page.
• Implementing a WordPress hook inside the ACF Frontend plugin — it should allow theme authors to adjust the arguments of the taxonomy query.

Please feel free to share my comment regarding the ACF query hook that works for the fields outside the forms.

No network errors were reported.

When you access https://localhost/wp-admin/, can you please review the network browser tab if CSS files are loaded similar to https://ibb.co/mbCjb4M? A screenshot of your network tab would be helpful to see the connection status of the assets.

As I can’t use the dashboard, I can’t do any of these. Is it possible to do these actions with the setup files?

Yes, please follow the following steps:

1. Disabling all plugins:: you can rename the plugins folder to plugins~ (or use another name you prefer) — this will disable all plugins from being loaded by your WordPress instance. You can revert the plugins by using the previous folder name (plugins).
2. Disabling the activated theme: you can rename the folder of your active theme. This will prevent the WordPress site from loading your custom theme. After that, you can check if the WordPress dashboard work. If it works, that means there is something wrong with the theme. The added WordPress themes are available inside the wp-content/themes/ folder.
3. Address (URL) and Site Address (URL) options: inside the _options table of your website’s database, there are two rows siteurl and homeurl. For example, https://ibb.co/rpqRdtn — please share them to see if they are added correctly.

I’m considering installing Apache and WordPress on a Raspberry Pi, which will not be used for anything else.

You can find the WordPress server requirements on https://www.ads-software.com/about/requirements/ — it is recommended to check if your current server meets them and configure your new instances based on these requirements.

• This reply was modified 2 years, 6 months ago by aatanasov.