aatanasov

Thanks, we have some progress.

After clearing the .htaccess file, this URL works (https://www.gretchenpeters.com/worldpetershellocruel/license.txt) without redirecting.

Please do the following steps:

1. Revert the previous .htaccess file.
2. Do a website backup if possible.
3. Disable all plugins (by renaming the plugins folder to ~plugins — then create an empty folder plugins). The plugins folder is located inside wp-content. There would probably be PHP fatal errors, but we’re first trying to find what causes the redirect.
4. If the redirect disappears, revert the uploads folder, and start disabling each plugin separately until you find which plugin causes the issue (you can rename the plugin’s folder by adding ~ in front of its name.
5. If the issue isn’t related to the used plugins, rename your theme folder and check if the redirect persists.

After that, please let us know what has happened.

• This reply was modified 2 years, 6 months ago by aatanasov.

Clearing the .htaccess file allows us to access other folders/files on the server.

You should be able to access the WordPress dashboard. However, opening https://www.gretchenpeters.com/wp-admin/ shows such a page: https://ibb.co/Q6jYnVZ

This page isn’t part of WordPress.

It seems that the domain name isn’t configured correctly. Have you recently changed something related to the domain name?

Thanks, can you please backup the .htaccess file and remove everything inside it(so it remains an empty file)?

Also, if you can, please do a full site backup because it might require a lot of debugging until we find the root of the problem.

Hi, I see, can you please share the code inside the .htaccess file? There might be something that causes the redirect.

• This reply was modified 2 years, 6 months ago by aatanasov.

It looks like this redirect happens from the server used by the website. It is because there are some static files such as readme.html and license.txt that can’t be accessed.

For example, https://www.gretchenpeters.com/readme.html — this file is usually loaded directly without going through WordPress, but in our case, it also causes the redirect.

Can you please check if there is any server caching enabled inside your hosting service?

Hi @sameerasandaruwan,

Thanks, please change the Site Address (URL) and WordPress Address (URL) options to https://kidzchool.com (please note the first letter of the domain name is lowercase). This should fix the redirect loop.

Currently, the first letter of your domain is added as an uppercase symbol to these two options, which doesn’t work correctly with the static home page option.

I was able to reproduce the issue locally using a similar configuration. When the URL is lowercase, it works.

You’ll be logged out when you change the options. This is expected behavior.

Hi @sameerasandaruwan,

It requires debugging, so we’ll have to find what exactly causes the loop. It isn’t clear yet.

Can you please share the following information:
– The URL that is set to Site Address (URL) and WordPress Address (URL) under Settings ? General? A screenshot would be helpful too.
– The code inside your .htaccess file — this file is placed in the root folder of your website.

Also, is this the expected home page https://kidzchool.com/home?

Hi @sameerasandaruwan,

Thanks for sharing these details.

We’ll need to figure out what causes the redirect loop. Please feel free to get through the following steps to find the root of the problem:

1. Refresh the permalinks from Settings ? Permalinks
2. Disable all used plugins. If the front-end page works, you can try to disable each plugin separately until you find which one causes the issue.
3. Try to set another page as a front page. If it works, you can recreate the main front page.
4. Enable the default WordPress theme (Twenty Twenty-Two). This is needed to see if there is something wrong with your theme.

Please test the front page after each step and let us know what has happened after going through the steps.

Also, before going through the steps, a backup is recommended.

• This reply was modified 2 years, 6 months ago by aatanasov.

Hi @sameerasandaruwan,

Can you please let us know what you mean by when I linked it? We’ll need information about how you configure your front-page. Any screenshots would helpful too.

You’re welcome!

Hi @mikehende,

You’ll need first to highlight the specific text inside the paragraph. You can do that using the Highlight option: https://ibb.co/3zQBf07

After that, you’ll be able to set a custom color only for that selected text: https://ibb.co/rHpGCjn

It looks like the right sidebar is hidden. You can enable it by clicking on the Settings icon placed in the top right corner.

The settings are available in the first tab (Post).

Here is a helpful image: https://raw.githubusercontent.com/WordPress/gutenberg/trunk/docs/assets/quick-view-of-the-block-editor.png (in the latest version of the editor it says Post instead of Document).

If this solution doesn’t work, please provide a screenshot of your edit screen so we can take a look.

• This reply was modified 2 years, 6 months ago by aatanasov.
• This reply was modified 2 years, 6 months ago by aatanasov.

Hi @mikehende

Can you please let us know which text you’d like to modify?

If you need to change the color inside the post/page content, you can review this helpful article: https://www.wpbeginner.com/wp-tutorials/how-to-change-the-text-color-in-wordpress-easy-methods/ (it explains how you can change the color using the block editor or the classic editor — the approach depends on which editor your WordPress site uses).

If you need to change the color of text outside the content editor, it will probably require adding specific CSS code for the particular text.

You can add the following CSS code to your website (using Customizer or a CSS file used by the website’s theme):

.entry-content .wp-block-image.alignright { margin-left: 1em; }
.entry-content .wp-block-image.alignleft { margin-right: 1em; }

@media only screen and (max-width: 768px) {
	.entry-content .wp-block-image.alignright { margin-left: 0; }
	.entry-content .wp-block-image.alignleft { margin-right: 0; }
}

This CSS code will add spacing to the left and right aligned images. On mobile, there won’t be any left and right spacing.

If you need more spacing, please just change 1em to 2em.

• This reply was modified 2 years, 6 months ago by aatanasov.
• This reply was modified 2 years, 6 months ago by aatanasov.

WordPress supports RSS feeds by category out of the box.

It looks like you’re using a plugin or a custom solution for removing the category from the URLs of the categories. The current approach affects the category RSS feed.

Currently, there is no valid category RSS feed.

For example:

<link rel="alternate" type="application/rss+xml" title="Tristan Bills &raquo; Reading Category Feed" href="https://tristanbills.com/./reading/feed/" />

Please note . before /reading/ — usually, it says category.

You can do the following:

• Disable the current code/plugin that removes category from the category URLs
• Install https://www.ads-software.com/plugins/remove-category-url/ — this plugin works with category RSS feeds
• Test the RSS Feed of a category by adding feed after the category URL. For example https://tristanbills.com/recipes/feed/

Please test the solution in a staging instance.