abandonedclient

Have you got log in info for your host account where you can get access to databases? if so you can reset you admin user name password in database.

YES!! Now I have all this info. Can someone guide me in resetting the user name and password (for entry into WordPress) from my host’s admin panel ?

THANKS!

Hi Krishna

Mitzy here – small world as it was you that helped me last time, thanks! Since my last post i have been working constantly with Domain and United trying to get the wordpress codes. Long story short, getting into WordPress is the last hurdle.

Is there someone, maybe yourself, that would be willing to take the hosting codes and have a peek around on my panel see what they can find. Someone mentioned previously that it would be possible to reset the access codes in the Database. Well, i have those entry codes. Like I said, it’s just WordPress the last hurdle…

Thanks so much !

Hey thanks Krishna, I contacted united hosting and they sent me a new password! I’ll be following up tomorrow now. Will keep you posted as to how i resolve this in the end with you guys’ help :)))

Hi Krishna, thanks so much for the info, I’ll check out united hosting immediately. I have been in touch with domainmonster who informed me my site is registered there I quote “I’ve taken a look into this and I can confirm that atwcomm.co.uk is registered with us, and is hosted on xssl.net Name Servers. If you’re able to contact the xssl.net web host they may be able to assist you with accessing the content of the website, as we currently have no control over this.”
However, I can’t get past the padlock screen on xssl.net (!) so will check out united host as mentioned.
Re my designer, yes of course i’ve tried reaching her there (and everywhere) and she’s just an ordinary working mum like me with no big team to back her up. She hasn’t answered my multiple requests and i really can’t say what’s become of her. All she told me was she was closing her business and was ready for something else. She said she’d give me my codes and artwork and I never heard from her again…which is why I’m in this mess, as Stan and Laurel would say.
Have a nice weekend and thanks again ??

hey govpatel, would you mind checking this link and seeing if you can see anything that resembles log in information? I didn’t see much:
https://www.webrankstats.com/webstats/atwcomm.co.uk

I still am at a loss, really needing a contact for each of the sites. Crumbs!!

Wow, time gets swallowed up in IT, i just checked out Whois (thanks govpatel) and rebought my atwcomm.com domain although linking it back to my site is no.2 on my exceedingly complicated things to do list.
Anyway, Thanks again Frumph for that explanation, nope don’t have windows, have a mac. And found out that my webemail company is WASP.XSSL or CPanel, whatever, very confusing.
So, thanks again govpatel for finding this: https://whois.webrankstats.com/whois/atwcomm.co.uk

now that i have this info, is there anything that will help me into this holygrail of a database? i need to update the netissime. french site and the english one with Cpanel.

Any further advice would be vastly appreciated…!

I just paid a bill to netissime, elb multimedia group for my French domain but they sent me the renewal form to my business address (thk goodness). This didn’t happen for my dot com site (they’re all linked) and i have subsequently lost this site. I guess this enom company might be the domain holders for the co.uk site. It rings no bells but i will research some emails from my ExWebmaster.
I feel like i’m getting somewhere, thanks so much for all your help so far Frumph :)))

Out of curiosity, how did you trace my site to enom. how does one do that??

nope, i’ve been searching all that she gave me and i only have my email web passwords. nothing on wordpress. Don’t these wordpress folks have an admin dept who can verify who i am and let me into my site????

thanks, that worked up to a point (we’re getting somewhere), the only problem now of course, as i explained before is i don’t have the username or password as my ex webmaster did all that and has not communicated these names and passwords to me before falling off the planet.
i just got this message when i tried the username of aroundtheworld communication:
“Around the World Communication
Please enter your username or email address. You will receive a link to create a new password via email.

ERROR: There is no user registered with that email address.
Username or E-mail:

Log in”

I tried typing in this to my browser: https://atwcomm.co.uk/wordpress/wp-login.php%22 and I got this:Error 404
Sorry, the page you trying to reach does not exist.
Please use the menus or the search box to find what you are looking for.

I think i’m one or two steps behind you here. Can you spot my errors if any thus far? I don’t mind doing this myself, it’s just that it’s a tad foreign, this IT business… ;))

I have no idea how to get into it – I tried accessing my admin page via my website using my site name, “something like https://yoursite.com/wordpress/wp-login.php” as advised on the help page and it just shot up an error page on my website so there’s no can do there. how many Around the world Communcation websites can there be on wordpress, surely someone must work backstage???
tks anyway tho robmuzo ??

OK thanks Esmi will do.