abdou1021

Hello there,

– For the stars, can you please help us add this CSS to Appearance> Additional css :
#judgeme_product_reviews > div > div > div.jdgm-form-wrapper > form > div:nth-child(2) > span > a.jdgm-star {
font-family: ‘JudgemeStar’ !important;
}

– For the review that is not showing, could you please go to Judge.me plugin panel > Advanced and click “Reset Synchronize Products Status“, then click “Synchronize Products” as explained in this guide.

Once that’s done, please let us know so we can try to run an update from our end.

It would also be helpful if you can check your cache plugin settings to see if JavaScript files are being deferred or delayed. We’re not sure though how flyingpress plugin works nor familiar with their dashboard.

I hope this helps you out.

Kind regards

Hello Brendan,

I checked and I can see the reason is because the $ is not defined. Which means the jQuery is missing.
Try to add this before the script :
<script src=”https://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js” type=”text/javascript”></script>

Otherwise, you can completely replace the first code I gave you with the following (this way you won’t need jQuery) :

document.addEventListener(“DOMContentLoaded”, function () { setTimeout(function () {
var titleElements = document.querySelectorAll(“.jdgm-rev-widg__title”); titleElements.forEach(function (element) {
var newElement = document.createElement(“p”);
newElement.className = element.className;
newElement.innerHTML = element.innerHTML; element.parentNode.replaceChild(newElement, element);
});
}, 1000);
});

I hope this helps.

Kind regards
Abdessadek

Hello Brendan,
Thank you for reaching out to us.

You can try using the following script :
document.addEventListener(“DOMContentLoaded”, function(){
setTimeout(() => {
$(‘.jdgm-rev-widg__title’).replaceWith(function() {
return $(“<p>”, {
class: this.className,
html: $(this).html()
});
});
}, “1000”)
});

Let us know if you need any furthe rhelp.

Kind regards
Abdessadek

Hello there,

Thank you for reaching out!

We can confirm that our plugin is already tested and compatible. Our team will make necessary changes so that message no longer shows.

Let us know if you have any questions.

Kind regards
Abdessadek
Judge.me

Hello there,

We recommend checking with Stamped support to help you with this as we’re not sure how they inject their shortcodes.

Kind regards
Abdessadek

Hello there,

Thank you for reaching out to us.

We have run a process from our end to remove duplicated imported reviews.
The widgets should take some time to be updated since there are too many reviews.

Let us know if you need any further help.

Kind regards
Abdessadek

Hello there,

Thank you for your feedback!

Could you please provide the link of the page where you’re trying to show reviews so we can check ? Also, could you please share the shortcode you added ?

Awaiting your reply.

Kind regards
Abdessadek
Judge.me

Hello there,

May I ask if you mean having reviews left by your customers in your Instagram show automatically in your store pages ?
If so, I’m afraid that is not available for now.

However, we do have a feature that allows you to connect your Instagram account with Judge.me and display the posts about your products where your customers tag you on Instagram. You can check more about this in the following guide (it’s available for WooCommerce as well) https://judgeme.freshdesk.com/support/solutions/articles/44002296151-ugc-media-grid-display-a-feed-of-instagram-photos-on-your-shopify-store

And you can install the UGC widget where the posts should display using this shortcode [jgm-ugc-media-grid].

I hope this helps you out. Please let us know if you have any questions.

Abdessadek
Judge.me

Hello there,

You can add this CSS to fix the issue of the review widget width :
@media screen and (min-width: 1020px) {
.jdgm-rev-widg {
max-width: 1140px !important;
margin: auto !important; } }
You can add CSS from your WordPress Dashboard > Appearance > Additional CSS.

As for the stars color, you can change it from Settings > Other Widgets > Preview Badge > Preview Badge Settings
Or directly from this link if you’re logged in.

Please let us know if you need any further help.

Hello there,
Thank you for reaching out to us.

We understand that having multiple languages in your store is important. However, I’m afraid we do not support WPML as of now. We do not have any ETA on when that would be supported either.

We’re sorry about this.

Kind regards
Abdessadek
Judge.me Support

Hello there,
Thank you for your feedback, we really appreciate it.

It’s true that we do not have an option to import reviews directly from AE. This can be done using our AliExpress Review Importer App, which is only available on Shopify, unfortunatly.
We are sorry this was not mentioned more clearly.

However, we can try to help you with a workaround if you can share with us the AliExpress product URLs that you want to import reviews from, and the corresponding Woocommerce products that you want to import reviews to.

You can also send us this list to our email [email protected].

We will try our best to help you with this once we receive your response.

Kind regards