abeeralam

Hey Joseph,

I got the plugin you referred in the thread, though it seems to have solved the problem but for me its still not doing the right job perhaps due to settings? Please check my situation:

Plugin Settings:
https://snipboard.io/yKaEsn.jpg

Error #1:https://www.shopfiona.com/product/luxury-pret-embroidered-off-white/
This product has ‘S’ out of stock but shows the small size instead of going to the Size ‘L’, this has disrupted the site more than solving the casse.

Error #2: https://www.shopfiona.com/product/luxury-pret-embroidered-aatish/
This product has 2 stock units in Size ‘S’ but it has been crossed mark as out of stock variation.

Please promptly reply.

Hi Joseph,

Thanks for quick response.

I think you forgot to mention the thread url, instead you sent same link for thread and similar third party tools.

Anyways, I am already using a thrid-party plugin i.e Variation Swatches for WooCommerce but the feature that i want is much more related to woocommerce core functionality and not with third-party tools. For example, there’s an option on variation edit product page where we select auto-selected variation to be, but when that variation goes out of stock the add to cart button is disabled evenif there are in-stock variations. For which i need a solution to address.

Hi @ihereira,

I couldn’t see the pending 10 tasks in crontrol scheduled events.

Moreover, I resolved the Cron problem 2 days ago with siteground, it seemed to be that the cloudflare setting was set to ‘full’ instead of ‘full-strict’ which was causing issues. However, this is now resolved.

But, I suggest you to keep this ticket open for a while, so if any problem in case occurs I would post in this thread.

Thanks.

Hi @margaretwporg,

First of all I am a website developer in Ankara,Turkey while this website is based and works in Pakistan and have setting of Karachi’s timezone.

Secondly, I created the staging site and switched to storefront theme and disabled all the other plugins except woocommerce, the orders still were showing 15 April time as today was 11 April. However, if you wanted me to place order after doing this deactivation then actually this isn’t the issue because some customer orders have future dates while some are fine… If I would place an order now instantly it would be fine, but sometimes customer orders have problems.

Thirdly, I just checked the Status > Logs and there are three fatal errors with plugin names in the end: facebook for woocommerce, WordPress yoast SEO, google listings and ads.
Loom: https://www.loom.com/share/e7765a29960b4529add0c1c5ece1ee6c

Pasting all the three fatal errors:

1. the first one:

2022-03-14T21:08:37+00:00 CRITICAL Uncaught Exception: Primary key ID missing from row or is null in /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/orm.php:2060
Stack trace:
#0 /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/orm.php(2424): Yoast\WP\Lib\ORM->id(true)
#1 /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/model.php(680): Yoast\WP\Lib\ORM->delete()
#2 /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/src/integrations/watchers/indexable-term-watcher.php(99): Yoast\WP\Lib\Model->delete()
#3 /home/customer/www/staging2.shopfiona.com/public_html/wp-includes/class-wp-hook.php(309): Yoast\WP\SEO\Integrations\Watchers\Indexable_Term_Watcher->delete_indexable(186)
#4 /home/customer/www/staging2.shopfiona.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(true, Array)
#5 /home/customer/www/staging2.shopfiona.com/public_html/wp-includes/plugin.php(474): WP in /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/orm.php on line 2060

2. Second one:

2022-03-30T20:26:35+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:225
Stack trace:
#0 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(651): WC_Cart_Totals->get_items_from_cart()
#1 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(143): WC_Cart_Totals->calculate_item_totals()
#2 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(134): WC_Cart_Totals->calculate()
#3 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1398): WC_Cart_Totals->__construct(Object(WC_Cart))
#4 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1357): WC_Cart->calculate_totals()
#5 /home/customer/www/shopfiona.com/public_html/wp-content/themes/ in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php on line 225

3. third one:

2022-04-04T10:29:18+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\GoogleListingsAndAds\Admin\Product\Attributes\VariationsAttributes::get_form() must be an instance of WC_Product_Variation, bool given, called in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php on line 118 and defined in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php:143
Stack trace:
#0 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php(118): Automattic\WooCommerce\GoogleListingsAndAds\Admin\Product\Attributes\VariationsAttributes->get_form(false, 0)
#1 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php(75): Automattic\WooCommerce\GoogleListingsAndAds\Admin\Product\Attributes\Variat in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php on line 143

Hi @nazreenexe,

I checked woo-commerce default date and timings, and they both are selected at the first option as shown in your screenshot as well. Timezone selected: Karachi

My settings:
for date: F j, Y
for time: g:i a

Also, I am not using any translation plugins.

Best.

### WordPress Environment ###

WordPress address (URL): https://www.shopfiona.com
Site address (URL): https://www.shopfiona.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: qhv_
Total Database Size: 72.03MB
Database Data Size: 57.31MB
Database Index Size: 14.72MB
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qhv_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wsal_metadata: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
qhv_wsal_occurrences: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
qhv_yith_wcmc_register: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_yoast_indexable: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
qhv_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
qhv_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_yoast_prominent_words: Data: 0.14MB + Index: 0.22MB + Engine InnoDB
qhv_yoast_seo_links: Data: 0.52MB + Index: 0.27MB + Engine InnoDB

### Post Type Counts ###

attachment: 1557
blocks: 8
br_product_filter: 2
custom_css: 6
elementor_font: 5
elementor_library: 41
elementskit_content: 1
elementskit_template: 1
gdprpolicies: 1
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 259
nx_bar: 4
page: 108
post: 3
product: 85
product_variation: 409
razzi_product_tab: 3
razzi_size_guide: 54
seedprod: 1
shop_coupon: 3
shop_order: 76
shortcoder: 1
size-chart: 33
wp_block: 3
wpcf7_contact_form: 6
ywar_reviews: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

Bulk Edit Products, Prices & Attributes for Woocommerce: by ELEXtensions – 1.1.0
Classic Editor: by WordPress Contributors – 1.6.2
Code Snippets: by Code Snippets Pro – 2.14.3
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Elementor Pro: by Elementor.com – 3.6.3
Elementor: by Elementor.com – 3.6.2
Envato Market: by Envato – 2.0.7
Facebook for WooCommerce: by Facebook – 2.6.12
Google Listings and Ads: by WooCommerce – 1.12.4
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Jetpack: by Automattic – 10.8
Kirki Customizer Framework: by David Vongries – 4.0.23
Klaviyo: by Klaviyo
Inc. – 3.0.2

Meta Box: by MetaBox.io – 5.6.2
PixelYourSite PRO: by PixelYourSite – 8.6.10
Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.2.4
Razzi Addons: by Drfuri – 1.4.1
RT Demo Importer: by RadiusTheme – 4.1.3
RT Framework: by RadiusTheme – 2.8
SiteGround Optimizer: by SiteGround – 7.0.9
SiteGround Security: by SiteGround – 1.2.7
SVG Support: by Benbodhi – 2.4.2
Universal Couriers Pakistan: by Devsol – 1.0
WCBoost - Variation Swatches: by WCBoost – 1.0.10
Chat Button by GetButton.io (ex. WhatsHelp): by GetButton – 1.8.4
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.14
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.3
WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.9.8
WooCommerce WooSMS module: by Ist4Connect s.r.o. (LP) – 1.11
WooCommerce: by Automattic – 6.3.1
Yoast SEO Premium: by Team Yoast – 17.2
Yoast SEO: by Team Yoast – 18.5.1
WP Crontrol: by John Blackbourn & crontributors – 1.12.0
WP Mail SMTP: by WPForms – 3.3.0
WP Rollback: by Impress.org – 1.7.1
WPForms Lite: by WPForms – 1.7.3
Yoast SEO: WooCommerce: by Team Yoast – 14.4
YITH WooCommerce Wishlist: by YITH – 3.8.0

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: PKR (Rs.)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6327 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #4126 - /terms-and-conditions/

### Theme ###

Name: Razzi Child
Version: 1.0
Author URL: https://drfuri.com
Child Theme: ?
Parent Theme Name: Razzi
Parent Theme Version: 1.4.1
Parent Theme Author URL: https://drfuri.com
WooCommerce Support: ?

### Templates ###

Overrides: razzi/woocommerce/cart/cart-shipping.php
razzi/woocommerce/cart/cart.php
razzi/woocommerce/cart/mini-cart.php
razzi/woocommerce/checkout/review-order.php
razzi/woocommerce/myaccount/dashboard.php
razzi/woocommerce/myaccount/form-login.php
razzi/woocommerce/myaccount/form-lost-password.php
razzi/woocommerce/myaccount/orders.php
razzi/woocommerce/order/order-details-customer.php
razzi/woocommerce/order/order-details-item.php
razzi/woocommerce/order/order-details.php
razzi/woocommerce/single-product/add-to-cart/external.php
razzi/woocommerce/single-product/add-to-cart/grouped.php
razzi/woocommerce/single-product/add-to-cart/simple.php
razzi/woocommerce/single-product/add-to-cart/variable.php
razzi/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
razzi/woocommerce/single-product/meta.php
razzi/woocommerce/single-product/product-image.php
razzi/woocommerce/single-product/product-thumbnails.php
razzi/woocommerce/single-product/rating.php
razzi/woocommerce/single-product/review-meta.php

### Action Scheduler ###

Complete: 1,984
Oldest: 2022-04-08 04:26:49 +0500
Newest: 2022-04-11 13:19:27 +0500

Failed: 40
Oldest: 2022-01-03 19:46:19 +0500
Newest: 2022-04-07 06:44:17 +0500

Pending: 10
Oldest: 2022-04-11 14:00:00 +0500
Newest: 2022-04-15 15:46:34 +0500

### Status report information ###

Generated at: 2022-04-11 13:22:23 +05:00

Oh wow, its working normal now and better than before..

Thank you so much @alexmigf .

Hello @alexmigf,

Just did what you told, and yeah the right logo now shows with the URL after inspecting: https://www.shopfiona.com/wp-content/uploads/2021/02/new-02.webp

Now, what are the steps to getting back to normal like this?

Great!

Now that this problem is solved, can I know how to let slider revolution to show immediately as the first content painful is visible… as you can see when you load shopfiona.com the banners below the slider revolution load up first and then the slider itself and even after that it animates so it is costing another 2 seconds after largest content paintful.. is there a solution?

Hello @elenachavdarova,

I just tried your said solution and now it works, what I did was that exclude all others list and then manually exclude one by one and seeing that the page was working… the elements in the list I found to be causing issue are:

/wp-includes/js/dist/vendor/react.min.js

/wp-includes/js/dist/vendor/react-dom.min.js

/wp-includes/js/dist/vendor/moment.min.js`

/wp-includes/js/jquery/jquery.min.js

/wp-includes/js/underscore.min.js

These were the ones… hope that you would consider these in your next updates, and then I would be able to remove them from exclusion list for a better loading result in the future..

Hello @ignatggeorgiev,

Yes, i had already tried excluding the file : /wp-includes/js/dist/vendor/regenerator-runtime.min.js

from the exclusion list on both the toggles of combining and defer render blocking… but still it doesn’t seems to be working…

Hope you would solve this matter ASAP..

Its been sometime since your response, kindly look for this and none of the techniques and I need this option for better page speed results. We want to launch soon and this will the basic feature… The solution you proposed JS script didn’t also worked..

Now, just after some time the cart and checkout pages don’t loads on desktop or laptops but is loading on mobile devices… please check these following URLs on your end on desktop/laptop and mobile to visually see error:

https://www.shopfiona.com/cart/
https://www.shopfiona.com/checkout/

Why is this even happening, and this shouldn’t be occurring as this is an e-commerce website and where cart and checkout page are the most essential pages… Please help.

Hi Stuart,

I have been in contact with the sg optimizer plugin shortly and they are on it, with the faulty settings deactivated, suddenly my checkout page stopped working instead showing an error (error text attached at the bottom), however, the cart page is working fine. Can you please help me in this regard as this page is of utmost importance..
ERROR:

Something went wrong…

The checkout has encountered an unexpected error. . If the error persists, please get in touch with us so we can assist.

Error: Cannot read properties of undefined (reading 'call')

Hi Stoyan,

Got editing on the website, after tweaking the settings I noticed that the issue is arising only on the combine JS files setting, I had successfully switched on Defer render blocking Js with the told file to exclude and it is working but on the next step when I switched on Combine JS files with that runtime.js file excluded or even without exclusion the cart and checkout pages stop loading…

One more thing, when I deactivated the sg optimizer plugin and activated WP Rocket plugin and enabled both combine JS files and defer render blocking JS in that plugin then even with these both settings turned on the cart and checkout pages were operating normally, I don’t what’s the specific issue with SG optimizer plugin…

Please help.