abhirup23

Hi,

Thank you for this report,

We checked our end and found some issue. Please give us some time, we will fix this and let you know,

Regards,

Hi,

In our version 2.1.0. All subscribers data migrated using a function not cron. We will change this to a cron from our next update.

For now https://github.com/multivendorx/woocommerce-product-stock-alert from git and you can check below file – https://github.com/multivendorx/woocommerce-product-stock-alert/blob/master/classes/class-woo-product-stock-alert-install.php

And line number – 26 and 157.

Regards,

HI,

First of all we don’t have any hook for that, as per our default flow customer only unsubscribe from product page.

As per your requirement, you have to create a separate page for this and add custom function to remove the user from database.

Let me know if you need any ref.

Regards,

kindly mail us – [email protected]

with the staging site access and FTP with the detailed video of the issue. We will debug this issue and let you know.

Regards,

Kindly share a image of this. We will check this issue and help you accordingly.

Regards,

Hi,

Can use suggest how can we recreate this issue in our end.

So we will fix this issue in our next update.

Regards,

we actually want when a stock update from your end. do you have any hook from your plugin after update the stock. So we will add our plugin functionality.

Let me know when you done.

Hi,

I understand, also enable email log plugin in the staging site, So we can check. And let me know which email is send to the store manager.

Email us with the staging site access, FTP and description how to recreate this issue.

Regards,

Hi,

We have update our plugin with a fix of the issue. Kindly update the latest version of the plugin.

Regards,

Hi,

As per code there a two function to send email to customer if the product in stock or back order.

1. when a product edit and save with back order or instock.
2. run a cron every one our and chek the product is in stock or back order.

if your order not modified check the back order enabled for this product and also the setting of back order is enable from stock alert setting.

May be this is the issue. Kindly check the back order setting from

stock alert >settings > general > Enable with backorders

Turn off the setting if enable.

Let me know if issue persist.

Regards,

Hi,

As per the code, we get the admin email from get_option(‘admin_email’);

and send the email to admin. Kindly help us to recreate the issue in our end. or create a staging site and recreate the issue install a email log plugin then we will fix your issue.

Email Us – [email protected]

Regards,

Hi,

We have check the code, In our new version the hook is removed as per our coding structure,

We will add the functionality to add custom fields in our next update, But for now can you give me the whole custom code to add and save the the fields from your site.

Regards,

Hi,

Create a staging site and share us with the same issue.

We will fix this issue in your end.

Regards,

Hi,

Seems like a theme or plugin conflict. Kindly active a default theme and deactivate all plugins except Woocommerce and Woocommerce stock alert.

Let me know if you feching the issue continiously.