ablewebs

Resaving the Post Field then the Post Type worked for me. Might have worked to just save the Post Type, too. Whew! Saved me from an ulcer!

I figured this out. I was using angle brackets in the description for one field, e.g., <iframe>. Once I removed them, everything returned to normal.

I just used Health Check in troubleshooting mode and disabled all plugins except Pods and Pods-related plugins. While in troubleshooting mode, the problem in the “Events” CPT persists, so it doesn’t appear to be a plugin conflict.

I also removed all custom CSS in the Child Theme. This did not correct the issue.

• This reply was modified 3 years, 5 months ago by ablewebs.

Please also note that Screen Options will not drop down on the Events CPT. It’s working on all other CPTs.

Wow, thank you so much… that worked perfectly to solve both issues! Now I’m excited that we can move forward with UFAQ. I volunteer my time for a very small non-profit organization, so every penny has to be spent very carefully. And technical support is really important, since I’m not a developer. You have just made my day! ??

Hi,

Thank you very much for your response. Here is a link to the FAQ page; I can also provide a temporary user login if required.

https://balanceanddizziness.org/faq-test/

Best regards,
Andrea Wilson

I just had an email from Stripe. Now that we have an error message, they were able to inform me that we can’t do a 2-year recurring subscription with their banking partners restrictions. I have removed the recurring option as we can handle that a different way. Hopefully, that resolves the issues.

Thank you very much for getting back to me, Andrew! Much appreciated.

Okay, one step at a time. The new membership level is for a 2-year ($40) option. If someone who already has a 1-year ($20) membership (that has NOT expired) chooses the 2-year option, will the new level begin on: A) the date they purchased it, or B) at the expiry date of their original 1-year membership? If the former (A) is true, there is no benefit to someone choosing the 2-year option until their 1-year membership has expired.

The payment sequence is still not working. A logged-in member actually gets logged out by the system when they choose the new (2-year) membership level, so it always thinks they are a new person signing up. But let’s begin with the above question as it will decide whether we offer a 2-year option or not.

Thank you!

I tested this by setting the Require Membership option for one of the posts in the category (Documents) that is set as requiring membership and it is still accessible by non-members. https://balanceanddizziness.org/discounts/

If someone tries to access a restricted page, shouldn’t it take them to the member-levels page? https://balanceanddizziness.org/members-only/ – this is a restricted page (Note: it’s the blog archive page)

For the welcome-letter (it’s a post, not a page), there is a Require Membership button on the right, but it says below the button, “* This post is already protected for this level because it is within a category that requires membership.” Therefore, I shouldn’t have to set Require Membership for this post. Correct?

I am having the same issue. It was working properly when we were in test mode, but, now that we are live, the restricted page and posts are accessible by non-members. I checked to make sure the page is set up as a member only page and the category of all the posts is set up in the membership level. Because of this, it says on the posts that I don’t need to set them up individually. Note: We only have one level called “12-Month,” so it’s easy to see if it’s set up correctly as there’s only one level to choose from. And we only have two categories (“Uncategorized” and “Documents”). Again, easy to check on. “Documents” is the one set up on the 12-Month level.

https://www.balanceanddizziness.org

https://www.balanceanddizziness.org/welcome-letter/ – this is a restricted post with the category of Documents
https://www.balanceanddizziness.org/members-only/ – this is a restricted page (it’s the blog archives page)

Thank you for any help you can give us. We are a non-profit society trying to get our membership subscriptions online.

Update…

Jason from Dynamik Website Builder sent me a custom plugin that he wrote for me to resolve this issue. The code in the plugin is as follows:

function filter_dashboard_recent_posts_query_args( $query_args ) {
	$query_args =  array_merge( $query_args, array( 'posts_per_page' => 20 ));
	return $query_args;
};

// add the filter
add_filter( 'dashboard_recent_posts_query_args', 'filter_dashboard_recent_posts_query_args', 10, 1 );

I’m a happy camper now!

Thank you for your help! After reading your reply, I went back into Dynamik Website Builder and discovered that, if I check the box to allow custom functions to affect Admin (didn’t notice this yesterday!), the Activity widget disappears from the Dashboard, so it’s half working! (I had to turn the Admin option off again while I get it all properly sorted out, though.)

Now that I have a better idea of what’s going on, I will contact Dynamik Website Builder and I’m sure they will sort it out for me.

I will also ask them about the ‘dashboard_recent_posts_query_args’ filter. I’m not clever enough to know how to use that, but the DWB folks have always been very helpful.

I really appreciate your help and I will try to remember to come back here and update this post.

Never mind, I found my answer. There’s a plugin called “Sharing buttons shortcode for Jetpack” that allows you to add a shortcode to make the Sharing Buttons appear anywhere you want them. The shortcode is [jpshare]. Works perfectly and resolves my issue!

I think I figured out what’s happening, but I don’t know how to fix it. It appears that pages using the SB Child List plugin’s shortcode are the only ones affected. Does anyone know how to manually add the Sharing Buttons to a page?