acquacalda

Hi Miyoshi,

sure, this is the page:

https://www.collprimvasc.org/iscrizione/

At the moment, in order to get the module working, I have removed restrictions about file type; but the code there was before is this: [file file-2 limit:5mb filetypes:jgp|png|jpeg].

Thanks,

Sara

Hi Tristan,

thanks for answer. Recently I had done the dowgrade to the previous version of WordPress on a staging site and the plugin is working fine again there. I’m thinkging about downgrade also on the original website and wait for the next version of WP to try a new update. If could help:

1. PHP = 8.2.23
2. WordPress = 6.7.1
3. The Events Calendar = 6.9.0
4. Theme and Version = Divi version ?4.27.4

Thanks again

Thank you for the response,
I will check with the theme support.

Best Regards,
Sara

Thanks for the reply, I followed your instructions and deactivated all the plug-ins and the problem remain. My theme is Avada. How can I proceed to solve the problem? If all fields (mandatory or not) are not filled in, the form does not work, no feedback, neither positive nor negative. If instead the form is completely filled in (even if not all the fields are mandatory) it works perfectly.
Thank you in advance for your help.

Hi, sorry for the late in response, I’m in Italy so I suppose we are in different time zone.

The site is https://seritetichette.com/.

The forms are present almost in every page. The ones with no drop-down menus works perfectly, but the ones with drop-downs menus don’t work unless the user fill in every fields. One for example is the one in this page:

https://seritetichette.com/etichette-per-il-settore-industriale/

The strange thing is that only some fields are mandatory and also there is non message feedback for the user no positive and no negative messages, nothing happen. I have tried with different browsers and there are no difference.

I have no idea what problem could it be.

Thank you in advance for your help.

Sara