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Forum Replies Created
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Forum: Plugins
In reply to: [Event Tickets and Registration] Events Ticketing payment “Greyed out”Darian,
I found an event/ticketing update waiting to be installed, and after installatoin everything worked normally.
No idea why it hung until the update was installed, but everything working fine now.
Thanks,
Forum: Plugins
In reply to: [Event Tickets and Registration] Events Ticketing payment “Greyed out”A colleague has also looked into this and found the following:-
- This is affecting all events.? (I tried booking tickets to Andrews talk next month and there is the same issue).
- It appears to be browser based.? I tried it on Safari and had no problems :? it takes you through to payments and doesn’t hang.? On the other hand Chrome hangs on both desktop and mobile.? ?I just tried it on DuckDuckGo and this errors in the same way as Chrome.? ?Also, it is not working on Microsoft Edge.
Since we know this was working until a few days ago, and this is still working on Safari, and as far as I can see we did not make any updates to trigger this I suspect this is a knock on from something outside our control?
Sam,
I think it could be my mistake, I did not notice the name and email boxes, which if populate then makes the PayPal link work properly. If you don’t fill out those boxes the PayPal link does not work. I guess it is getting used to a system. I was testing using an Android phone.
Thanks,
Forum: Fixing WordPress
In reply to: Ticketing issue with different browsers and logged outIt is the WordPress EventTickets (basic) plugin.
Thanks for your advice I have posted the request as you suggested.