actelliott

Brilliant – thanks so much, will email now

Really sorry – had to be offline for an hour. So do you still need me to get the php file?

There’s only one place to enter feed id (and I entered the one I mentioned above: https://feeds.feedburner.com/ReopeningTheCase) which I assumed covered both the rss and email (there’s only one entry field so I don’t know where else I need to enter it)

Yes that’s right, adding code manually is a bit beyond me at the moment.

The plugin is called ‘subscribe here’ but I did have to go to feedburner to get an ID. (and before I tried that widget I tried the straight feedburner form plug-in but it wasn’t working so I deactivated it and tried subscribe here instead.

This is the code, it’s worked for the RSS but not email subscribe (and its a single widget that’s meant to do both)

https://feeds.feedburner.com/ReopeningTheCase

by rss code, I mean yes it was a feedburner code, which I was asked for when I activated the widget

I was given an rss code, which I put in, there was no mention of any other code.

When I try to subscribe by email I get the response:
‘The feed does not have subscriptions by email enabled’

Ha! found it. It worked, brilliant – thank you so much Josh.

Don’t suppose you have any idea what I need to do to enable subscriptions by email do you?

No worries if not, you’ve already made a huge difference. (And if my career in writing/editing goes belly up, I’ll bear in mind the conflict resolution tip!)

Wow – ok, that sounds v promising, thank you. Sorry to be so dozy but where on the dashboard is the plugin directory? I can see the ‘installed plugins’ tab but that just takes me to a list and if I click on one it takes me back to the site I downloaded the widget from

Great – thanks v much for having a look

Right, yes I see your point and it can be satisfying to solve a problem after working through various possible solutions but I guess I was really just after blogging software that would be straightforward and user-friendly, which I haven’t found wordpress to be at all so far.

anyhow, as you say, now I just need to find a way to sort out the problem – if you have a min, any chance you could have a look at my url https://www.reopeningthecase.co.uk and give me your thoughts on what I need to do to stop the rss and subscribe buttons overlapping and/or how I can activate the email subscribe button so it actually works? Any advice would really be appreciated

Josh – thing is, it’s so frustrating not being able to get something so fundamental to a successful blog to work. And also not being able to email wordpress direct rather than using the forums, which I have to say I haven’t found very useful so far.

Flash g – completely sympathise, I’ve also read that page several times, tried out three different widgets and I still can’t get the thing to work properly/look right. Someone on a different forum has recommended the ‘ultimate follow me’ widget – I’m going to try again from scratch tonight and see if I can get this one to work.

jeremyhogan – did you have to set up the RSS feed and then get a separate widget or is an all-in-one widget? And if so, what is it called?

I’ve had so many problems with this. Most recently I downloaded a ‘subscribe here’ widget and the RSS button works but it’s telling me the email subscribe option hasn’t been set-up, no idea how to set it up. Also, the button is two big and the RSS/subscribe buttons are overlapping but I can’t seen an option to resize them.

Can anyone help with this? I’ve read the WordPress advice on RSS feeds and can’t make head nor tail of it… Any pointers v welcome