Acurax Technologies

Thank you for being with us, It doesn’t looks like a php version issue. it looks like the order of the icon got some data saving error, You can visit our troubleshooting page and there is a fix option for this Also Update the plugin to latest version.

hope this helps.

Thank you for being with us, As of now there is no option to disable this, but in our premium version, there is an option to set start and end position and if you set both the same, then the fly wont happen, Hope it helps.

Please update to version 4.3 and it will resolve the issue.

Hi,

Thank you for being with us, As per wordpress documentation wp_head is very important to have in wordpress theme header.php file.

https://codex.www.ads-software.com/Function_Reference/wp_head

Our plugin works with respect to wp_head and is why we added logic to check the presence of this code at theme file. And we know, in some cases, theme developers follow their own practices and include the wp_head in some other way. And is why we have added the option at misc page.

So you can disable theme warning at misc page.

Thank you for being with us, Unfortunately, as of now, there is no way to define custom ports with URL.

Thank you for being with us, Please update the plugin to latest version and see if the problem is still there.

If the problem is still there, this should be investigated, and so please get in touch with us via our website contact form and we will assist you further.

We may needs to login to your WordPress backend for a more detailed study.

Thank you for being with us, Please update the plugin to the latest version and this issue will be resolved.

Thank you for being with us, In our under maintenance themes, which support contact forms, you have the option in appearance settings for that theme to define an email for the form.. Hope this helps.

Sorry for the inconvenience, This is really a strange issue, We would like to take a look at your case, Please create a wordpress login and send them to info at acurax dot com and we will take a look and so can identify and resolve it.

Thank you for being with us, Please update the plugin to the latest version and it will resolve the issue. Do let us know if there is any issues.

Hello,

Thank you for being with us, Please follow the following solution.
1) Disable and Delete the premium and basic floating social media plugin
2) Install Latest Basic Floating Social Media Flying Icon Plugin
3) Go to Addons Page and Add your License code.
4) It will now show option to install premium version, Follow the instructions and you are done.

Do let me know if there is any issues.

Hello,

The option to set icon size for mobile devices is available under Misc Settings Page, Please configure it there.

Hello,

Our plugin have UI for almost all the customization, but for this need, you needs to use custom css code, We have a field to enter custom css code for each template, Write the custom css code there to have transparent bg for the timer head.

Thank you for being with us, You can set a background color or image using the custom css option, set the background css code for body. Hope this helps.

Hello windwardoaks,

It looks like this issue has no relationship with this plugin
Hope this youtube video helps : https://www.youtube.com/watch?v=7Aqf8M7QSEE