adah0987

Hi @wpnomad,

how about this woocommerce integration system user?
https://ibb.co/CJt9s0G

Hi,
My business integration empty. Others admin also empty at their business integration.

this the screenshot: https://ibb.co/r4C2pL0

Hi

on business integration https://ibb.co/r4C2pL0
this one on users menu at business setting
https://ibb.co/NFLXxyW
https://ibb.co/CJt9s0G

Fb support said Commerce Account is still onboarded to WooCommerce and cannot transfer ownership

Yup. Other user also not see any active tab. I check business manager-> users-> system users , have woocommerce integration system user. Is this system users, the reason commerce manager still connect to woocommerce? If yes, how i can remove this.

yup. I not see any on active tab.

But fb team said i not remove completed from business manager. Below from fb

I was able to get some feedback from our team and it looks like your Commerce Account is still onboarded to WooCommerce. To move forward with all you have to do is deactivate the shop via the WooCommerce Platform, once you have performed this the right way the shop will be deactivated.

You will also need to uninstall the plugin and remove the FB app, please see the link to the help center from WooCommerce which explains this in detail: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/

Once done the shop should be deactivated. Should you get any errors from this, it would also be best to contact the WooCommerce support team as they are the experts when it comes to their platform.