Adam Salah

Hello @sabernhardt,

Thank you for reaching out to support. We’re happy to assist you.

We appreciate your concise explanation of the issue. We’ll review it and keep you updated on any progress.

Your patience is greatly appreciated.

Thank you, and have a wonderful day!

Best regards,

Hello,@supersoju

Thank you for contacting support and we’re happy to assist you.We will investigate this further and keep you updated with any progress.

Your patience is much appreciated.

Thank you for your understanding!

Best wishes,

Hello, @wanderman

Thank you for your feedback.

We appreciate your feedback.

We’re sorry to hear about your concerns regarding the purchase process. Could you clarify how we do that?

We do not obligate any customer to purchase our plugin. The decision to buy or not is entirely yours, and we respect that right.

Thank you and have a nice day.

Regards

Hello @wanderman,

Thank you for reaching out to our support team! We’re happy to assist you.

Yes, you can achieve this in the Free version by simply deleting the “Print Preview Message” field, saving the settings, and then proceeding to print the page with ease.

Thank you, and have a wonderful day!

Best regards,

Hi Kim, @keepmovingdk

Thank you for confirming! We’re glad to hear that.

Thank you and have a great day!

Best regards,

Adam

Hi Kim, @keepmovingdk

Thank you for confirming! We’re glad to hear that.

Thank you and have a great day!

Best regards,

Adam

Hello @keepmovingdk,

Thank you for your patience.

We’re pleased to inform you that we’ve resolved the issue you reported in the plugin and have released a new update, version 9.12.

To access the improvements, please upgrade to the latest version. We would greatly appreciate any feedback you can provide after updating.

Thank you for your patience and have a wonderful day!

Best regards,

Hello @keepmovingdk,

Thank you for your patience.

We’re pleased to inform you that we’ve resolved the issue you reported in the plugin and have released a new update, version 9.12.

To access the improvements, please upgrade to the latest version. We would greatly appreciate any feedback you can provide after updating.

Thank you for your patience and have a wonderful day!

Best regards,

Hello,@keepmovingdk

Thank you for contacting support and we’re happy to assist you.

We will investigate this further and keep you updated with any progress.

Your patience is much appreciated

Thank you for your understanding!

Best wishes,

@slowdad Thank you so much for your kind feedback!

Hello Sheila @oojahsheila

Thank you for reaching out.

We’ve tested the issue on our side, and everything appears to be working normally without any DNS errors. It’s possible that the issue may be related to a plugin conflict or a network setting on your end.

Here are a few steps you can try to help narrow down the issue:

1. Clear Browser Cache and DNS Cache: Sometimes, cached DNS entries or old browser data can lead to errors. Clearing your browser cache and flushing your DNS may help.
2. Deactivate Plugins Temporarily: Disable them one by one to allow you to identify if any plugin is causing the issue. Start with the right-click protection plugin, as it may have unexpected interactions.
3. Check DNS Settings: If the error persists, it may be worth checking with your hosting provider to ensure that your DNS settings are correctly configured.

Best regards,

Hello, @oojahsheila

Thank you for reaching out to support and we’re glad to assist you.

Well check and contact you soon.

Your Patience is much appreciated.

Thank you and have a nice day.

Regards

Hello @moreware ,

Thank you for your feedback.

We tested the Free plugin on our end, and it appears to work as expected. However, please note that the Free version may not be fully compatible with all websites, which could explain the issues you’re experiencing on mobile devices.

If you need further assistance, please let us know.

Best regards,

Hello, @ugopiazza20

Thank you for reaching out to support; we’re happy to assist you!

Thank you for your inquiry regarding the AMP plugin. The AMP plugin uses seven key criteria and principles to evaluate other plugins, flagging those that do not comply. While we follow general programming standards and WordPress requirements, we do not specifically tailor our work to meet the criteria of individual plugins like AMP. However, we’ll continue to look into this matter and keep you updated on any progress.

Thank you and have a wonderful day.

Regards

Hello, @yulaiho

Thank you for contacting support and we’re glad to assist you.

We have investigated the issue on our end and observed the same results. It’s important to note that this conflict does not necessarily indicate that the problem originates from our plugin. Nonetheless, we will continue to examine the situation and keep you updated on our progress.

Thank you, and have a wonderful day!

Best regards,