adamNC

OK . I have finally got the answer from my shared server- not the one i wanted though!

Hello,

Thank you for your reply.

Unfortunately its not supported on our shared server. I suggest you to switch to the VPS hosting. We do not provide Virtual Private Server hosting. However, you can sign for VPS under our sister company IPOWER by going to: https://www.ipower.com/ipower/web-hosting/vps-plans.bml .

If you have any further questions, please don’t hesitate to contact us. We are available 24×7.

Sincerely,

Vinson Venzor
Customer Support

Thanks .

Sorry but how do i do the above?

Should I copy into Terminal or what?

I can log into my shared server (ipage) and this presents me with a control panel (icons). these are copied below . Which of these (if any ) should i use to answer your query above?

.htaccess Editor
AcceptSafe
Akamai
Archive Gateway
CGI and Scripted Language Support
Disk Usage
FTP
FileManager
FrontPage Extensions
Google Services for Websites
MySQL Database
Secure Server
Server Information
ShopSite Starter
SimpleScripts
SiteLock
Visitor Statistics
WebSite Creator by CM4all
Weebly Drag and Drop Builder
WordPress
WordPress Themes by TemplateMonster
goMobi Site Builder

They are https://www.ipage.com

I asked them about this problem- they simply suggested I ftp up the scripts to the correct places which is what i have done. I can email you a screen shot of the folder structure I have on the server if helpful?

And if you can tell me the exact correct question to pose to them- i can use my login /paid support to ask them .

I am on an Intel mac ( Mac Pro 2×2.26 Ghz Quad-Core Intel Xeon ,12GB Ram)

running Max OS X 10.8.2