addthis_matt

Glad to hear that you’re enjoying the plugin! Let us know if you have any questions and we’ll be happy to help!

Matt
AddThis Support

Hi Woody,

Thanks for the additional information. This issue is most likely due to our plugin conflicting with another plugin or your theme. When you visit the Updates page (or any other Dashboard page that shows the 500 error) could you take a look at the browser console to see if any errors are being reported?

To do this, you would open your browser’s developer tools, then go go the Console tab. In Chrome or Firefox, you can right click anywhere on the page and click “Inspect Element”, then go to the Console tab.

Thanks!

Thanks for the screenshot. I certainly understand not wanting to keep the plugin activated if it’s causing those sorts of issues. I’m currently seeing the Sharing Sidebar on the site, which appears to not be causing any layout issues.

Could you let us know which buttons you had activated, which were causing the issue? Also, what position options did you have selected (ex: above/below the homepage, category, archive, etc.)?

I talked with our developers and they don’t currently have a solution, using the plugin. In order to add the buttons to the product pages, you would need to insert the code into the product template. For example, this code should insert the Sharing Buttons:

<div class=”at-above-post addthis-toolbox at-wordpress-hide” data-url=”<?php the_permalink(); ?>” data-title=”<?php the_title_attribute(); ?>”></div>

Hi there,

If you want AddThis to just show up on certain pages, you can disable the buttons from within the Screen Options for the page.

https://support.addthis.com/customer/portal/articles/125513-removing-addthis-from-specific-wordpress-pages

Could you elaborate on the issues you’re having with the plugin? We’re constantly working on improving the plugin, so we would greatly appreciate any feedback you can provide.

Sounds good, it shouldn’t be too much longer until the public version is available.

Haha, I hope the 4.0.4 version doesn’t live up to it’s name, as you mentioned (404) ??

Thanks for the information, Bleau. I talked with our developers and they have a fix for this issue, which will be available with our upcoming version (4.0.4). If you provide us with your email address, I can send this version to you. If you email us at [email protected], I can send this version to you.

Glad to hear that! Let us know if you need anything else!

Hi Bleau,

Thanks for reporting this to us. Were you installing our latest version, 4.0.3? What theme are you using for your site?

Thanks for sending the example. I’m currently seeing the sharing buttons at the top of the content, as that’s the only option selected within the dashboard:
https://imgur.com/4Mdr7qP

If you want to have the buttons appear within a sidebar text widget, you can insert the following code into the sidebar widget:
<div class=”addthis_sharing_toolbox”></div>

Thanks for sending us the screenshots. Could you let us know what plugin you’re using for the products?

@-originalomie – Could you send me the URL of a page where I can see the issue with the Sharing Sidebar?

Once I get the profile ID from the example page you send, I’ll take a look at the issue you were having with the inputting the domains as well. Typically, all standard Top Level Domains (TLDs) should work.

Are you able to see the available tools once you visit the Tool Gallery page?
https://www.addthis.com/dashboard#gallery

If you were on an older 3.x version of the plugin, you’ll need to reenable the tools from the AddThis dashboard, rather than through the plugin.

Hi there,

Thanks for sending us the example URLs to take a look at. It looks like our JavaScript is being added to the page, but the inline <div> tags aren’t being rendered. Can you verify that the “Show AddThis Sharing Buttons” option is checked?

If you view the post from within WP admin, select Screen Options, then check AddThis for WordPress.

View post on imgur.com