Leland
Forum Replies Created
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Forum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] Plugin Error on AMPHi Nicos,
Right now the plugin works as intended and it is AMP compatible with a few tweaks. However, AddThis for AMP is not compatible with your WPtouch plugin, but with that said, there’s something in the pipeline for our WordPress AMP users ??
Thanks,
LelandHi there!
Thanks for contacting AddThis Support ??
I believe Twitter may be tracking your account by IP address. I suggest trying to test tweet on a different network to see if the IP theory is correct because when I tried tweeting your test page, I was not able to replicate your issue and the tweet was able to successfully go through.
Here is how you can appeal your account suspension:
https://help.twitter.com/forms/general?subtopic=suspendedI know this is not the answer you’re looking to hear but this issue is outside of our control and you will need to contact Twitter’s support to get this issue situated.
Thanks,
LelandForum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] Plugin Error on AMPHi Nicorel,
I’m not too familiar with WPTouch but I did read through their website and it appears that they use their own theme to generate your mobile pages and because of that I believe you will have to add those 2 pieces of code somewhere in the plugin settings if possible.
Thanks,
LelandForum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] Plugin Error on AMPHi Nicos,
In order for our tools to be compatible with AMP, you will have to follow the below documentation:
– https://www.addthis.com/academy/how-to-install-addthis-inline-share-buttons-on-amp-accelerated-mobile-pages/
– https://www.ampproject.org/docs/reference/components/amp-addthisEssentially, you will have to uninstall the plugin and insert the below code within the <head> part of your WordPress site (typically located in your header.php template):
Add in between <head></head>:
<script async custom-element=”amp-addthis” src=”https://cdn.ampproject.org/v0/amp-addthis-0.1.js”></script>Finally, you’ll just need to add this code before your page’s </body> (typically found in your footer.php template):
Add in between <body></body>:
<amp-addthis
width=”320″
height=”92″
layout=”responsive”
data-pub-id=”ra-59c2c366435ef478″
data-widget-id=”0fyg”>
</amp-addthis>Here is a video I created for you showing the above steps:
https://www.screencast.com/t/9uqniv2n9xMrLet me know if you have any questions!
Thanks,
LelandForum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] Plugin Error on AMPHi Nicos,
In order for our tools to be AMP compatible, there are special steps you will have to do which is documented here:
https://www.addthis.com/academy/how-to-set-up-amp-on-your-wordpress-site/
Can you try following the above steps and let us know if you run into any part where you’re having issues with?
Thanks,
LelandForum: Plugins
In reply to: [WordPress Website Tools Plugin – AddThis] Plugin Error on AMPHi Nicos!
Thanks for contacting AddThis Support ??
Can you share with us a specific AMP URL where this error is happening so we can take a further look?
Thanks,
LelandForum: Reviews
In reply to: [WordPress Share Buttons Plugin – AddThis] Was a good pluginLet us make this right for you, I’m sure there is a solution to this issue your having.
Just replied to your forum thread, looking forward to hearing from you soon!
Thanks,
LelandHi there!
Can you share with us the URL of where this issue is happening so we can take a further look?
Thanks,
LelandCan you try adding in this rule in your stylesheet as well?
.at-custom-sidebar-counter {display: block !important;}
Let me know if this works!
Thanks,
LelandHi Dean,
Yes! You can move the floating share button a bit to the right by targeting its CSS class.
Try inserting this CSS rule into your stylesheet (you may have to adjust the ’em’ value to the desired positioning):
.at4-share{padding-left: 1em!important}
Let me know if that works!
Thanks,
LelandHi Dean!
Thanks for contacting AddThis Support ??
I wasn’t able to replicate your error but I’ve seen this issue before and it’s usually being caused by one of your browser extensions.
Can you try opening in Chrome Incognito mode and see if the console errors appear?
Thanks,
LelandForum: Reviews
In reply to: [WordPress Share Buttons Plugin – AddThis] a very good plugin for sharingThank you so much for using our tools Ramin!
Please let us know if you ever have any feedback about our plugin, we’re constantly striving to improve your experience so if you have any suggestions/improvements or need any help, feel free to email our Support team at [email protected].
We’re here for you ??
Cheers,
LelandHi Jeremy!
Thanks for contacting AddThis Support ??
Unfortunately, there is not a way to delete the tools except by going into your MySQL database and delete it manually which we do not recommend unless you know exactly what you’re doing. However, that is great feedback so I’m going to submit it to our product team to review.
With that said, is your plugin connected to the AddThis.com dashboard? If so, it is possible for us to delete them on our end.
Thanks,
LelandAhh my apologies for skipping that question.
When I went back to your site to see if I can spot any console errors, it appears that the SSL is going through without any hiccups on my end:
I’m not sure what happened in that last screenshot but if I do encounter that again, I’ll let you know.
Thanks,
LelandThanks for all of this update, I’ve escalated this to our engineers to fix.
In the meantime, there is another way to use AddThis and it will guarantee that this disconnect issue won’t happen again and that is to install AddThis script directly into your theme files.
Here are the instructions if you want to give this a try:
Here are the instructions:
1.) Deactivate all AddThis plugins
2.) Hover over Appearance –> Editor –> footer.php
3.) Scroll down until you see </body>
4.) Insert this code right above </body>:
<script type=”text/javascript” src=”//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-570333fb0d05a645″></script>
5.) Save the changes to that fileVideo I created for you showing step by step:
Let me know if this works and thank you so much for your patience as we get this issue situated.
Thanks,
Leland