adleyho

Hi,

Thank you for your quick response.

This is my new site and I haven’t set up the old Stripe version before. I tried to deactivated all plugin and tested but it didn’t solve the problem.

I’m using the New checkout experience for Stripe now. I figure out that if i switch to Legacy checkout, the credit card field will show normally and i can place a test order successfully. This issue only happens with the new checkout exp.

Also I use default checkout layout?of the Flatsome theme. My store locates in Hostinger server.

Please advise!

Thank you

Ann H

Hello Roxy S. (@beautyofcode)

Thank you so much for your help. My issue has been resolved. Everything work correctly.

Thanks again.

Hi Nikhil,

Thank you for your reply.

I have tried the CSS code provided in the WPForms Documentation, but it is not working as expected. There is a large space between the email field and the subscribe button, and I don’t know how to make these two fields closer together. Can you please help?

View post on imgur.com

Hi,

It happens with all products in my store. I do not create any zero rate tax class in the site. Also, I have updated to the latest version of woocommerce 7.4.1, but nothing changes.

Hi Pepe,
Thank you for your reply,
Firstly, I set up the WooCommerce Tax plugin and activated automated shipping tax, but it didn’t work correctly (tax always shows $0 at checkout). Therefore I changed it to set up tax manually. Currently, this is my store setting

WordPress Environment

WordPress address (URL): https://mysite.com
Site address (URL): https://mysite.com
WC Version: 7.4.0
REST API Version: ?</img> 7.4.0
WC Blocks Version: ?</img> 9.4.3
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.30
PHP Post Max Size: 64 MB
PHP Time Limit: 1000
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 64 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.4.0
WC Database Prefix: wp_
Total Database Size: 10.26MB
Database Data Size: 8.16MB
Database Index Size: 2.10MB
wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_eum_logs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_options: Data: 3.05MB + Index: 0.08MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 0.28MB + Engine InnoDB
wp_posts: Data: 1.44MB + Index: 0.06MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 144
custom_css: 1
customize_changeset: 30
nav_menu_item: 16
page: 26
post: 13
product: 35
product_variation: 45
revision: 60
wp_global_styles: 1
wpforms: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (14)

aThemes Blocks: by aThemes – 1.0.9
aThemes Starter Sites: by aThemes – 1.0.31
Botiga Pro: by aThemes – 1.1.7
Disable User Password Reset Admin Notifications: by Chris Cook – 1.3
LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2
Easy Updates Manager: by Easy Updates Manager Team – 9.0.14
CTX Feed Pro: by WebAppick Author – 5.4.1
Converter for Media: by matt plugins – 5.7.1
WooCommerce Stripe Gateway: by WooCommerce – 7.0.2
WooCommerce PayPal Payments: by WooCommerce – 1.9.5 (update to version 2.0.2 is available)
WooCommerce: by Automattic – 7.4.0
Yoast SEO: by Team Yoast – 20.1
WP Mail SMTP: by WPForms – 3.7.0
WPForms Lite: by WPForms – 1.7.9.1

Inactive Plugins (0)

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #629 - /my-account/
Terms and conditions: ?</img> Page not set

Theme

Name: Botiga
Version: 2.0.3
Author URL: https://athemes.com
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Overrides: –

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: US
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?</img>

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-02-22 03:00:56 +00:00
Options: ?</img>
Notes: 41
Onboarding: completed

Action Scheduler

Complete: 198
Oldest: 2023-02-08 03:02:01 +0000
Newest: 2023-02-22 01:05:24 +0000

Failed: 1
Oldest: 2023-02-16 03:50:10 +0000
Newest: 2023-02-16 03:50:10 +0000

Pending: 7
Oldest: 2023-02-22 03:04:29 +0000
Newest: 2023-02-27 14:09:49 +0000

Status report information

Generated at: 2023-02-22 01:13:52 +00:00

Here is screenshots you required: https://imgur.com/a/nuoHNwa

And the csv file: https://pastebin.com/ZF2qyumj

I appreciate your help!

Hi,

I’m sorry for the delay in getting back to you.

Here is screenshots you required

View post on imgur.com

Hi @xue28,

Thank you for your reply. I have found the code that fits my requirement, so I will mark this topic as resolved.

Here is my custom code

// Custom conditional function that check for specific product categories
function check_for_defined_product_categories( $product_id ) {
$targeted_terms = array( ‘t-shirts’ );
return has_term( $targeted_terms, ‘product_cat’, $product_id );
}
// Disable add to cart button (conditionally)
add_filter( ‘woocommerce_variation_is_purchasable’, ‘woocommerce_is_purchasable_filter_callback’, 10, 2 );
add_filter(‘woocommerce_is_purchasable’, ‘woocommerce_is_purchasable_filter_callback’, 10, 2 );
function woocommerce_is_purchasable_filter_callback( $purchasable, $product ) {
$product_id = $product->get_parent_id() > 0 ? $product->get_parent_id() : $product->get_id();

if( check_for_defined_product_categories( $product_id ) ) {
$purchasable = false;
}
return $purchasable;
}

Hi,

Thank you for your reply

I use Botiga theme, and billing area coming from the theme.

It provides a checkout layout (3 steps like Shopify) and customer will type the shipping field before entering billing field (can choose as the same or typing new address).

I upgraded to the lasted version 2.0.1 as you mentioned, but it still has error.

• This reply was modified 1 year, 11 months ago by adleyho.

Hi,

Thank you for your reply.

On the checkout page, customers can choose to enter billing information or mark it the same as the shipping address. So if they choose option 1, and do not enter all billing fields, the payment can not go through. Please find the attached images.

View post on imgur.com

Hi @niklasinpsyde
Here is woo system report of my site

### WordPress Environment ###

WordPress address (URL): https://www.mysite.com
Site address (URL): https://www.mysite.com
WC Version: 6.8.0
REST API Version: ? 6.8.0
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.19
PHP Post Max Size: 64 MB
PHP Time Limit: 360
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 10.6.8-MariaDB-1:10.6.8+maria~focal
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.0
WC Database Prefix: wp_
Total Database Size: 231.60MB
Database Data Size: 188.29MB
Database Index Size: 43.31MB
wp_woocommerce_sessions: Data: 5.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.23MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 2.02MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 2.02MB + Index: 2.91MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.02MB + Index: 1.30MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.17MB + Index: 0.23MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 1.52MB + Index: 1.05MB + Engine InnoDB
wp_devvp_paypal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eum_logs: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 1.09MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.42MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.27MB + Index: 0.34MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 26.05MB + Index: 3.05MB + Engine InnoDB
wp_pmxe_exports: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 1.27MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 103.47MB + Index: 19.61MB + Engine InnoDB
wp_posts: Data: 22.36MB + Index: 6.16MB + Engine InnoDB
wp_termmeta: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_terms: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
wp_term_relationships: Data: 3.20MB + Index: 2.14MB + Engine InnoDB
wp_term_taxonomy: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
wp_trackship_shipment: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_trackship_shipment_meta: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
wp_trackship_shipping_provider: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.17MB + Index: 0.20MB + Engine InnoDB
wp_wc_order_stats: Data: 0.16MB + Index: 0.17MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.27MB + Index: 0.47MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_zorem_email_sms_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB

### Post Type Counts ###

attachment: 24333
custom_css: 1
customize_changeset: 11
elementor_library: 2
mailpoet_page: 1
nav_menu_item: 25
page: 18
post: 3
product: 2132
revision: 386
shop_coupon: 238
shop_order: 1088
shop_order_refund: 53
wp_global_styles: 1
wpforms: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

Direct checkout, WooCommerce Single page checkout , WooCommerce One page checkout: by PI Websolution – 2.1.32
Advanced Shipment Tracking Pro: by zorem – 2.5
aThemes Blocks: by aThemes – 1.0.6
aThemes Starter Sites: by aThemes – 1.0.22
Botiga Pro: by aThemes – 1.0.9
Cost of Goods for WooCommerce: by WPFactory – 2.6.3
Disable User Password Reset Admin Notifications: by Chris Cook – 1.2
EAN for WooCommerce: by WPFactory – 4.3.0
Elementor: by Elementor.com – 3.6.7
Hide Paypal Stripe: by DevVP – 1.0.1
Jetpack: by Automattic – 11.1
Kadence WooCommerce Email Designer: by Kadence WP – 1.5.2
LiteSpeed Cache: by LiteSpeed Technologies – 5.0.1
MailPoet 3 (New): by MailPoet – 3.94.0
Min and Max Quantity for WooCommerce: by BeRocket – 1.3.2.4
Perfect Brands for WooCommerce: by QuadLayers – 2.1.5
PixelYourSite PRO: by PixelYourSite – 9.0.0
PixelYourSite Super Pack: by PixelYourSite – 3.0.6
PW WooCommerce Bulk Edit Pro: by Pimwick
LLC – 2.334

Royal Elementor Addons: by WP Royal – 1.3.44
Easy Updates Manager: by Easy Updates Manager Team – 9.0.13
TrackShip for WooCommerce: by TrackShip – 1.4.2
User Role Editor: by Vladimir Garagulya – 4.63
CTX Feed Pro: by WebAppick – 5.3.31
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.18
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.0.2
WooCommerce PayPal Payments: by WooCommerce – 1.9.2
WooCommerce Shipping & Tax: by WooCommerce – 1.26.1 (update to version 1.26.3 is available)
WooCommerce: by Automattic – 6.8.0
WP All Export Pro: by Soflyy – 1.7.8
WP All Import Pro: by Soflyy – 4.7.3
WP Mail SMTP: by WPForms – 3.5.1
WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.1
WPForms Lite: by WPForms – 1.7.5.5
Sequential Order Numbers for WooCommerce: by WebToffee – 1.4.8

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

object-cache.php: object-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #394 - /all-categories/
Cart: #395 - /cart/
Checkout: #396 - /checkout/
My account: #397 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Botiga
Version: 1.1.7 (update to version 1.1.8 is available)
Author URL: https://athemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Pimwick Plugins ###

PW WooCommerce Bulk Edit Pro: License key: Pp-629678fdsg497a40
Result: success
Cached: 2022-08-17

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
Vault enabled: –
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-17 09:34:24 -07:00
Options: ?
Notes: 63
Onboarding: completed

### Action Scheduler ###

Complete: 4,695
Oldest: 2022-07-17 09:44:49 +0000
Newest: 2022-08-17 01:36:48 +0000

Failed: 3
Oldest: 2022-06-07 11:22:18 +0000
Newest: 2022-06-07 12:09:55 +0000

Pending: 7
Oldest: 2022-08-17 04:55:38 +0000
Newest: 2022-08-22 14:03:27 +0000

### Status report information ###

Generated at: 2022-08-16 18:37:07 -07:00

Hi Niklas,
I do not use the SiteGround Optimizer plugin on my sites. It’s about 10% of orders on my sites failed because of the errors I mentioned above. I don’t know what caused that. Could you please explain and provide a solution to fix it? I appreciate your help!

Hi,
Have you figured out how to resolve this issue? I also want to limit the number of products.

Hi @bruberries
Thank you for your support. It works perfectly ^^.

Hi @bruberries,
Thank you for your reply. I have created 2 columns as you instructed. However, when I add the short-code of mail-poet form to the widget on the footer, it still shows in 2 line. Please see the images.

View post on imgur.com

Could you please provide a css code to put the email field and subscribe button on the same line?

• This reply was modified 2 years, 5 months ago by adleyho.

Hi @luanluta,
Thank you so much for your reply! As you said, I should move failed orders to trash rather than delete them forever.