AdlPlugins

Hello,

Thank you very much for using the plugin. We are very sorry to know that you are having some trouble with it.

Have you updated to the latest version? We have made some major changes in the latest version, so we strongly recommend you update to the latest version. and if your problem is not fixed after updating, please do let us know. and optionally, if possible, you may also share the link where you used the WooCommerce Product Carousel Slider so that we can find the cause of the problem and fix it ASAP.

• This reply was modified 7 years, 3 months ago by AdlPlugins.

Hi Warren,

Thank you very much for informing us about the issue.

We have fixed the issue. Please try version 3.0.2. Another thing, please make sure your Slide Speed is not less than 1 second.

Thanks for appreciating our work.

Hello, You can choose the color for the star ratings in the style tab on the settings page. If your color problem does not get fixed after changing the color in the settings, please give us the link to the site where you used the plugin if you do not have any problem to share. We may then be able to identify if any other plugin is causing the issue.

Hello,
You can achieve that by adjusting the CSS file. However, the plugin does not provide any UI for editing the CSS file. You need to edit the source file of the plugin. If you don’t know how to do it, let us know how much spacing you would like to have in pixel.

Hi Albert,
We are very sorry for the late reply. images may not show if the image size is lower than the image cropping size. So, you may try it again by disabling the cropping feature on the setting page. And you may also enable the ‘image upscaling’ feature to fix the issue.

We have updated the plugin and made a lot of improvements. So, you may try the latest version for better performance.

Hi, We have upgraded the plugin and improved it a lot. Please install the latest version and it should work fine.

Hi, Sorry for this delayed reply. We have tested the plugin and it works fine on our end. As you might have noticed that WordPress Text Widget has been updated and a visual editor has been added there. So, pasting a shortcode there on a visual editor tab will not work. You need to paste the shortcode on the text tab. You can find the text tab in the top-right corner of the text widget.

Hello, We are sorry to inform you that this feature is not supported in the free version. However, we have added this feature in the pro version recently. So, You can show out of stock products in the pro version.

Hello Ben, We are very sorry for the late reply. We are glad to hear that your problem is fixed. We have also updated the plugin and made a lot of improvements. So, you may try the latest version for better performance.

Hi,

The product image should be higher than the cropping image size for image cropping feature to work properly. However, if your product image size is smaller than the cropping image size then you may try enabling the ‘image upscaling’ feature in the settings.

And we have also upgraded our plugin and made a huge improvement. So, you may also try the latest version for getting the best performance.

Hi, We are sorry for the late reply. We have made a huge improvement in the plugin. You may try the latest version. And it should work fine.

Hi, We have upgraded our plugin and improved it a lot. You can try the new version and it should work fine.

As we have not received a reply from you so we think your problem has been fixed and now we are closing this thread as resolved. However, if you still face any problem, please let us know and we will be very happy to help you. Thanks.

Hello, Thank you very much for letting us know. We have upgraded our plugin and improved it a lot. You can try the new version and it should work fine.

Hello, We have upgraded our plugin and improved it a lot. You can try the new version and it should work fine.