AdlPlugins

Hello,
WordPress Text Widget has been updated and a visual editor has been added there. So, pasting a shortcode there on a visual editor tab will not work. You need to paste the shortcode on the text tab. You can find the text tab in the top-right corner of the text widget.

As we have not received a reply from you so we think your problem has been fixed and now we are closing this thread as resolved. However, if you still face any problem, you may open a new thread and we will be very happy to help you. Thanks

We have checked the URL you shared. It seems your logo size is Smaller than the Cropping size specified in the General Settings tab of the logo carousel. If your logo size is smaller than the cropping size, then you can do two things. Firstly, you can disable cropping. Second, you can enable Image Upscaling feature while image cropping is enabled. This way even if your image is smaller than the cropping size, it will be upscaled while cropping to match the cropping size. You can find all these settings in the general settings.

If your problem is not solved by trying the above solution, please do let us know, we will be happy to help you. Thanks.

Hello,
We are very sorry to know that you are facing some issues with our plugin. We are also sorry for our delayed reply. We were extremely busy making this plugin more user-friendly for a user like you.

By the way, we have tested our plugin and could not reproduce the issue you are facing. Everything is working fine on our end. So, if you do not have any problem, you may share the link where you used the plugin and it is causing the issue. Then we could dig deep to find the cause of the problem. We think some other plugin may conflicting with our plugin.

So, for the time being, our suggestion is that you create a new carousel and use it on a new page and see if it works. However, if it breaks, then try to deactivate other plugins temporarily and try again. Hopefully, it will be fixed. then activate other plugins one by one and see which plugin conflicts with our plugin so that we can fix the conflict.

However, if everything above fails, please try to give us the link where you used the plugin so that we can find the cause of the problem and fix it.

If you have any more questions, please feel free to ask us anytime. We will be happy to help you.

Thank you very much for your patience.

.

• This reply was modified 7 years, 4 months ago by AdlPlugins.

Hello,

We have taken your feedback seriously and reviewed it attentively. We are happy to inform you that we have made a huge change in our plugin after evaluating your feedback.

The plugin has been fully rewritten and optimized. We have improved the plugin a lot and added some new features and made the plugin clean and beautiful. Now it is better than before.

So, we would like you to try it again and give us your valuable feedback. We highly appreciate your feedback.

Finally, though we believe the current free version of the plugin can meet any need at general situation, still, we are happy to give you the pro version if the free version does not meet your need and you can not afford the pro version. You can contact us via our website’s contact page if you need the pro version badly.

We always try our best to give the best to our users and your good feedback encourage us to make a better product for a user like you.

Hello,

We have taken your feedback seriously and reviewed it attentively. We are happy to inform you that we have made a huge change in our plugin after evaluating your feedback.

The plugin has been fully rewritten and optimized. We have improved the plugin a lot and added some new features and remove all ads and made the plugin clean and beautiful. Now it is better and faster than before.

So, we would like you to try it again and give us your valuable feedback. We highly appreciate your feedback.

Finally, though we believe the current free version of the plugin can meet any need at general situation, still, we are happy to give you the pro version if the free version does not meet your need and you can not afford the pro version. You can contact us via our website’s contact page if you need the pro version badly.

We always try our best to give the best to our users and your good feedback encourage us to make a better product for a user like you.

Hello,

We have taken your feedback seriously and reviewed it attentively. We are happy to inform you that we have made a huge change in our plugin after evaluating your feedback.

The plugin has been fully rewritten and optimized. We have improved the plugin a lot and added some new features and remove all ads and made the plugin clean and beautiful. Now it is better and faster than before.

So, we would like you to try it again and give us your valuable feedback. We highly appreciate your feedback.

Finally, though we believe the current free version of the plugin can meet any need at general situation, still, we are happy to give you the pro version if the free version does not meet your need and you can not afford the pro version. You can contact us via our website’s contact page if you need the pro version badly.

We always try our best to give the best to our users and your good feedback encourage us to make a better product for a user like you.

Hi,

You left the review on wrong place! Paid version of “WP Legal Pages” plugin, which is not our product, price is $37. I would request you to check from where you purchased it and delete/change the rating and review. Thanks.

Hi,

You are welcome.

Please share the page link where you have put the shortcode.

Yesterday we released a new version of the plugin fixing RTL issue and some minor issues. Hopefully this update will fix your issue.

Hi Shilpa,

We recommend to use latest version of the plugin fixing the issue and we can help you out. We tested the plugin again on our server and did not see any issue. Is it possible to share your website?

We have uploaded the previous version on dropbox and google drive, here are the links
https://drive.google.com/file/d/0B1janJ2xHq7paV9fYmRNUEJHQUU/
https://www.dropbox.com/s/cbb1er9cmkdk1ok/logo-carousel-slider-ver1.3.zip

Hello,

we are very sorry to know that you are facing a problem with our plugin. We have brought some improvement in this version such latest version of owl carousel etc. We did test the plugin on our server and did not see any issue. We think the plugin might have conflicted with other plugins on your site that use an older version of owl carousel. You can try it by deactivating other plugins one by one and see which one creates the problem. By the way, you can also share your website link, and we will try to figure out the problem.

Hi,
If image cropping width or height which are under “General Settings” is larger than the logo width/height, then the logo doesn’t show up. So, please try changing the cropping width/height or using large logo.

Hi,
Replied your previous post and clarified that what you thought as an issue wasn’t an issue at all.