adminnetwork

Hi – Thank you so much, all, for the guidance and tips. We deleted the plugin from the admin side, and uploaded the newest version by FTP. We’re back to good.
Thank you again!

@simplecalendarsupport – I don’t, but my supervisor does. I’ll see if he can help me complete this step and let you know how we do.
Thank you,
Jen

@simplecalendarsupport – please note that we are running PHP 7.2 – so the theory that it’s the PHP version causing the problem isn’t quite correct. Happy to hop on a chat with you today sometime if it will help troubleshoot. I don’t want to delete and use a different plugin after a year of being happy with your professional version.

Hi – I tried this step : Could someone try deleting the plugin from the admin and then installing 3.1.32 through that “Add New” and searching “Simple Calendar”?

The install failed – it told me the directory already existed.
I had to go back to my originally installed .zip file that I downloaded from you all over a year ago, and re-upload it – fortunately everything else was still there; but the error persists that I need to install the ‘core’ (though I can’t because it’s already there).

Thanks so much for looking into this! Hoping nothing needs to be rolled back.

I deleted the plugin and pro-plugin from the site, and reinstalled using the original plugin tools; but the error “The Simple Calendar FullCalendar add-on requires the Simple Calendar core plugin to be installed and activated.” Still exists.

Calendars are still broken across the site. Please advise next best steps.
Thank you!

• This reply was modified 4 years, 6 months ago by adminnetwork.

PHP Version: 7.2.30
MySQL Version: 5.7.28
Curl Version: 7.58.0

Also failed on our site; it’s now insisting that the “Simple Calendar core plugin” be installed and activated – which it is. Attempted a re-install of the plugin, and of course the directory already exists.
All calendars on my site are now offline… (it’s a school website, and school starts back up in a few days! Parents are already emailing…lol)

Thank you Tim! Resolved on this end… I think it was a result of other work I was trying to do in the plugin.

Still stuck on this one, but I do appreciate that you posted your code that’s working. Just no idea why it’s not working on this particular site.

example of one event…
https://freespirityoga.ca/schedule/trx-express-2-2019-09-19/

Hi Patrick,

Yes, I cleared my cache. It’s not loading an old version; the change to the code didn’t affect change. :-/

Hi Patrick,
Thanks so much for your response. I did as you suggested, but it’s made no change whatsoever to the bookings page and how it handles messages post submission.
Not sure how to post a screenshot here…but here’s the code post-editing…did I miss something?

var em_booking_doing_ajax = false;
$(‘#em-booking-form’).addClass(’em-booking-form’); //backward compatability
$(document).on(‘submit’, ‘.em-booking-form’, function(e){
e.preventDefault();
var em_booking_form = $(this);
$.ajax({
url: EM.bookingajaxurl,
data: em_booking_form.serializeArray(),
dataType: ‘jsonp’,
type:’post’,
beforeSend: function(formData, jqForm, options) {
if(em_booking_doing_ajax){
alert(EM.bookingInProgress);
return false;
}
em_booking_doing_ajax = true;
$(‘.em-booking-message’).remove();
em_booking_form.parent().append(‘<div id=”em-loading”></div>’);
},
success : function(response, statusText, xhr, $form) {
$(‘#em-loading’).remove();
$(‘.em-booking-message’).remove();
//show error or success message
if(response.result){
$(‘<div class=”em-booking-message-success em-booking-message”>’+response.message+'</div>’).insertAfter(em_booking_form);
em_booking_form.hide();
$(‘.em-booking-login’).hide();
$(document).trigger(’em_booking_success’, [response]);
if( response.redirect ){ //custom redirect hook
window.location.href = response.redirect;
}
}else{
if( response.errors != null ){
if( $.isArray(response.errors) && response.errors.length > 0 ){
var error_msg;
response.errors.each(function(i, el){
error_msg = error_msg + el;
});
$(‘<div class=”em-booking-message-error em-booking-message”>’+error_msg.errors+'</div>’).insertAfter(em_booking_form);
}else{
$(‘<div class=”em-booking-message-error em-booking-message”>’+response.errors+'</div>’).insertAfter(em_booking_form);
}
}else{
$(‘<div class=”em-booking-message-error em-booking-message”>’+response.message+'</div>’).insertAfter(em_booking_form);
}
$(document).trigger(’em_booking_error’, [response]);
}
$(‘html, body’).animate({ scrollTop: $(‘.em-booking-message’).offset().top – EM.booking_offset }); //sends user back to top of form
em_booking_doing_ajax = false;
//run extra actions after showing the message here
if( response.gateway != null ){
$(document).trigger(’em_booking_gateway_add_’+response.gateway, [response]);
}
if( !response.result && typeof Recaptcha != ‘undefined’ && typeof RecaptchaState != ‘undefined’){
Recaptcha.reload();
}else if( !response.result && typeof grecaptcha != ‘undefined’ ){
grecaptcha.reset();
}
$(document).trigger(’em_booking_complete’, [response]);
},
error : function(jqXHR, textStatus, errorThrown){
$(document).trigger(’em_booking_ajax_error’, [jqXHR, textStatus, errorThrown]);
},
complete : function(jqXHR, textStatus){
em_booking_doing_ajax = false;
$(‘#em-loading’).remove();
$(document).trigger(’em_booking_ajax_complete’, [jqXHR, textStatus]);
}
});
return false;
});

Hi Emma,

Thank you so much for your quick reply – we actually got the pages to load after after repeated attempts by multiple systems. I manage 8 different WP websites, and this is the first time I’ve had this kind of difficulty getting .PDFs to load properly.

However, yesterday, I did try with another, larger .PDF and generated a .HTTP error (replicated on Chrome, Firefox, and IE; on two separate Windows 10 machines), and I’ve seen several chats, forums, and online guides to resolving a .HTTP error when loading .PDF files. I do think it has to do with our servers or PHP setup on this particular website, but I need to sleuth out a bit more why.

Here’s a link to one page where you can see the failed .PDF upload. This should be a 3 page document – but when I upload to WP it looks like this:

https://new.stpatsschool.org/parents/celtics-club