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No error logs – please help…

PPS

I am using woocommerce 1.6.6 – which i believe is the most up to date.

that is the only commerce plugin i have (it is a fairly simple site) and there are no extensions

Eve

Hi Ratnaker

It definitely messed with the database somehow, because the database now has a corruption. I had to go to my FTP server manager outside of wordpress – restore an old backup from the previous day BEFORE I could re-access wordpress.

I then worked on it for about 2 hours (with the SmartManager plugin active) and after a while the same problem occurred – and the database was corrupted.

The next time i went into my FTP server manager renamed the plugin restored the working database again and got access to wordpress. After that i deleted the plugin and have had no problems since then.

As installing this plugin was the only change I made both times and no access was the result both times, I am pretty sure I can say it is the Smart Manager doing something to the user/customer databases.

let me know if you want more info, but i wont be reloding it as it takes a few hours to go through the restore process and that is BORING!

thanks

eve

PS I recognise now I misread the install instrauctions which state that WOOCOMMERCE and not WORDPRESS need to be totally up to date. Can i suggest a word change at that point may prevent other users makign the same mistake. I also understand that this was may error for not checking the compatibility properly.