adriam2701

Hello Adam

we decided to rebuild the site from scratch, it is currently as a demo, maybe be could be a problem that may have occurred due to bad configuration on our part, after rebuing it we gonna test everything, if the problem persists I’ll open a ticket again,

Thank you very much for the support : )

Hello Nebu John,

I tested it and the id you gave me excluded the image from being lazyloaded but unfortunately the problem remains.

Here’s a video illustrating the problem
https://photos.app.goo.gl/d5VMJZcEvcXg6mRMA

Hi Nebu John
I cleared the all cache but the problem remains. The ecommerce has 3 product slides, it always gives a problem in one or more of them and always varying and it only occurs on the first visit, I tested it in an anonymous tab using devtools and two cell phones but this problem occurs in all of them.

Hello Zafer

Thanks for the answer.
I tried to exclude the #nm-shop-loop-thumbnail class from being lazyloaded but without success, I think it’s not the correct one, I read the plugins documentation but I didn’t find anything that teaches me how to find the correct class or id.
The problem only occurs on mobile, I will leave it disabled for a few days so you can see and maybe help me solve this problem.

Thank you very much in advance.

Hello @wpmudevsupport12

I gonna wait a few week to see if it gonna change the description. Maybe it gonna take some while so lets wait. I reseted the plugin and didn′t change so lets see if its some wrong setting that I maybe did, I hope that solve the ploblem.

Thanks for the support

Hello @wpmudevsupport13

How are you?

There is no side cache that i could clear.
I recrawl the main url and re upload the sitemap url but nothing, the weird thing is that the title changes when I change it in the Title & Meta tab but the structure keeps the same as the print.
https://onahlap.com.br/wp-content/uploads/2022/03/Captura-de-Tela-2.png

https://onahlap.com.br/wp-content/uploads/2022/03/Captura-de-Tela-6.png