Adrian

Hello Ger,

Nice to see you just registered to leave this review. Sometimes I think some of this reviews are just from other authors, with similar products …

Instead of just writing a bad review, you should help us to fix such issues.

As you already have read the support forums, you may have noticed, that we take such issues seriously and want to fix it. But we need information for this.

Thanks,

Adrian

Hello Gergyl,

Thanks for the review.

I will put some shortcode examples on the description page.

Hi cforcopy,

Thanks for your review and the feedback.

I will try to improve the on-page documentation, so it is more obviously.

Since v 1.13 the icon shouldn’t appear any more in the text editor. Maybe something else got it broken again ??

a handle for swiping for visual purpose

What do you mean with this? I’m glad to have new feature requests from users.

Hi Gergyl,

Thanks for your feedback.

1. I really don’t know what the best solution is here, as we can’t support any theme out there. Probably removing the border. You can archive this, with a simple custom CSS in the mean while:

.image-comparator .images img {
  padding: 0;
  border: 0;
}

(You may use “!important”, if this doesn’t work)

2. Thanks, I will take this on the list for Vafpress.

3. We did some performance improvements for this in the last version. I’ve a Dell XPS 12, will check it again. Maybe there is more, we can do about this.

Greetz,

Adrian

(Thanks for the language tipp.)

Oh, I didn’t mean to copy the project, just send me a link to a page with the configured background, so I may have a look.

Maybe I could figure something out.
My current assumption is, that there is some other plugin (or your theme) loading another version of the used JS library or some similar problem.

Really strange.

It is working at our test page: https://test.moewe-studio.com/all-in-one-custom-backgrounds-lite/youtube-2/

You can also send me a sample page (adrian {at} moewe-studio.de). Maybe it is something else (another plugin/theme with similar functionality, another version of the lib)

Please also make sure, the old version isn’t cached any more.

Hello Marco,

Thanks for the information.

Seems that it is not possible to use links in the format youtu.be/xyz. This seems to be some kind of special.

Please usethe following, which should work: https://www.youtube.com/watch?v=vvyYxzaWjfk

(As a side note: Please always create a new topic for new problems).

Greetz,

Adrian

Hi Glenn,

But you still could have gave us some more information. We really want to solve such issues permanently, but need information for this.

Hi,

Thanks for the reply. This kind of feedback really helps us improving our products.

Regarding TGM I just don’t get what you mean. Why should I rename TGM to be just compatible with authors not updating their themes (I typically try to contact them, when such thing occurs)? I’m not sure about this idea, as it would promote authors not keeping their libs up to date.

As you know the WP ecosystem is quite large and there are a lot of possible combinations of plugins and themes. This makes it sometimes really hard (and annoying) to keep the plugin compatible.

Regarding your bugs:

(I think you are speaking about the pro version.)

the handle for the slider doesn’t show if you use the one under the image

In the last version we introduced some more subtle (hover) mode. Maybe this just don’t works as we expected it to work. So we will probably revert this.
If you still have a demo for this, you also can send me a link (adrian [at] adrian-moerchen.de), as sometimes this also happens through some other plugins CSS (some really bring some very generic CSS with them).

the visual Shortcode maker’s dropdown doesn’t work

Oh thanks, there is really something wrong. I wonder why no one (inclusive me) hasn’t encountered this before.

A quick fix that worked for me:

.select2-drop {
  z-index: 170008;
}

The Handle on overlay “chases” the mouse.

You are right, this wasn’t obviously to me as I favor the “under the image mode”. I will have a look, so hopefully this can be improved.

—

I remember an issue with X and that I contacted the author about this. But I’m currently not sure what it was (I don’t know their shortcode generator either, so I’m not aware of this issue, but we really can’t support every theme out there).

Hi jluster,

Thanks for your review.

Firstly, what bugs exactly do you mean? We really like to solve them, but just saying “full of bugs/issues” doesn’t really says what is wrong. Also please use the support forum instead of just giving a bad rating, as you just don’t give us a real chance to help you this way.

Btw. we use a version of TGM which does the necessary checks for clashes. So there just shouldn’t be any problem with this. At least not from our plugin. But we already saw, that many theme authors seem to use an old version, which doesn’t do the checks. So please blame them for this. Maybe there is still another problem with this, but then please just provide some more details.

Unfortunately we had to create a custom version of Vafpress to fix some bugs (we don’t wanted this too), as the original authors abandoned it and even didn’t merge pull requests. We plan to create our own version with custom naming in the future (maybe we have to do it earlier than we wanted).

As Vafpress is entirely optional, this shouldn’t be a real problem.

Regarding the shortcodes. Please just read the description. There is a short documentation on this. I think you known how to use shortcodes and will be able to create a slider just with this information.

Hello ideatomica,

I’ve just added more information to the description. Maybe you can just have a look and give it another try.

Thanks,

Adrian

Hello ideatomica,

Sorry to here of your problems and that you didn’t used the support forum first instead. I don’t know if this is invisible for common users here. https://www.ads-software.com/support/plugin/before-after-image-slider-lite

Regarding your problems:

To be able to use the shortcode generator, you have to install the optional Vafpress framework (you should be prompted for this after activation).

You are right, a short code description is missing. I will add soon. In the mean while you may have a look at the documentation of the pro version. Not all parameters are available in the free version, but “left” and “right” should be sufficient enough: https://www.moewe-studio.com/demo/before-after-slider-wordpress/shortcodes/

Hello Vulcain75,

If you can provide us some information, it would be very helpful:

* Which version of WP?
* Which theme and plugins do you have?
* Do you have any PHP error logs or are any warnings show?
* (Best would be to get access to a test account, where we can reproduce it on our own).

Thanks Adrian

Hi Vulcain75,

Sorry to hear that, but there is no need to immidiatly give a bad rating.

It would have been sufficient enough in the first to just open a support thread and maybe mark it as not compatible with your version of WP. We take such problems very seriously and try our best to help to resolve this.

The rest within your support thread.

Greetz,

Adrian

Ah, anyway thanks for the information.

I hate these kind of errors ?? We already a specific server configuration issue once, which should be fixed in this version. Seems that there are more out there.

If you ever want me to give access, so I can try this on my own, contact me via adrian [at] adrian-moerchen.de.