Adrian
Forum Replies Created
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Thank you so much for your support and kind words, Robert! ??
We’re so happy that you enjoy using our service and that you’re experiencing great performance!
Hi again, @pierre_02 ,
There’s no guarantee about the Free plan, this is why it is being offered for free. It is primarily intended for users to try FastPixel and see how much it improves their websites ??
There’s a lot more than just the CDN, more information about our features are available on this page. Our plugin is cloud-based optimization plugin which has all the features built in so you do not have to be a technical person to be able to configure it. WP Rocket caches the pages locally and in most cases will not provide results and features as good as ours, so we’re not directly compared to them but mostly to NitroPack.
Please note that I have emailed you privately at the fp-free email address regarding a separate issue.
All the best,
Hi again, @pierre_02 ,
Could you please if you still encounter any issues? We’ve checked https://www.nouvron-vingre.fr/ with FastPixel enabled and disabled and the background image seems to look the same.
You can check with FastPixel disabled remotely by adding the ?fastpixeldisable parameter at the end of the URL like: https://www.nouvron-vingre.fr/?fastpixeldisable
All the best,
Hello @pierre_02 ,
If possible, let’s keep the technical aspects within a single ticket if they are related to the same website, as we already have four different tickets open.
Our dev team is reviewing these, but please note that we currently have a ticket backlog, so it may take some time to get back to you.
All the best,
Hello @pierre_02 ,
Thank you for your message and for using FastPixel! ??
Starting from March 14, we have decided to lower the pageview limit on the Free plan due to multiple cases of account reselling. However, this change only affects new accounts and domains created from March 14 onwards and does not impact existing users, so it should not cause any issues.
In the meantime, we have also made changes to the Paid plans, allowing users to add significantly more domains at the same price, making them an even better deal for everyone!
All the best,
Hello?@pierre_02 ,
Thank you for your message! I’m sorry to hear about this issue ??
We’re checking this and will get back to you as soon as possible!
All the best,
Hello @pierre_02 ,
Thank you for your message! I’m sorry to hear about this issue ??
We’re checking this and will get back to you as soon as possible!
All the best,
Hi again, @majito ,
We do not have live chat or phone support since reSmush.it is a free plugin, but we do provide support via email! ??
All the best,
Hi @majito ,
Thank you for your message! I’m sorry to hear about this issue ??
Could you please check and confirm if there are any errors displayed within your browser’s developer console when the optimization process gets stuck?
If no errors are displayed, please reach out to us through our website, as we may need additional information from your end to investigate further.
All the best,
Hi @souldesigns ,
Thank you for your message! ??
FastPixel is fully compatible with Cloudflare itself, however, I cannot guarantee its compatibility with Cloudflare APO, as there may be overlapping features.
For example, FastPixel utilizes its own built-in CDN to deliver optimized static resources such as CSS files, JS files, images, and more. Since APO offers a similar functionality, this could potentially cause conflicts.
To prevent any issues, we generally recommend disabling other caching or optimization plugins.
All the best,
Hi @dsixto ,
Thank you for your message! I’m sorry to hear about this issue ??
We are having a closer look at this and will get back to you as soon as possible!
All the best,
Hi @peopleinside,
Thank you for your message! I’m sorry to hear about this issue ??
We are having a closer look at this and will get back to you as soon as possible!
All the best,