adsartist

Thanks. It was related to a plugin. I deactivated through the file manager, then re-installed a fresh version. Seems to work.

Caio, Thank you so much for all of this useful information in one place! I will look into all of these options and see what they can do.

-Adam

Thank you for looking. What I ended up doing is changing the URL of the product yesterday. I don’t know if that’s the best way to resolve the issue, but it worked.

I am not seeing anything for “User Registration” in settings. Where can I find that?

I resolved this by changing all ‘http’ in the database to ‘https’ using search and replace

I had the same issue today. The form looked great when I was logged in, but if I wasn’t logged in or a different browser nothing showed up. I disabled SG Optimizer plugin and it works, but now I don’t have optimization working. Is there another solution?

Its a brief delay but you can see it her: https://we.tl/t-2veBaFSRmr

Additionally, I am no longer able to create new classes (posts). It will save the title and text, but none of the ACFs. Please provide assistance.

Thanks. I eliminated the reCaptchav3 module from the contact form on the the 28th. Since then, it seems we have been receiving all submissions and payments. I am not 100% convinced that was the problem as it’s only been a few days, but we have gotten about 20 submissions. I will reach out via email if the problem occurs again.

I did the update on Thursday, but unfortunately we are still having the problem. Since the update, we received 6 payments but only 1 form submission. I was really liking the this plugin, but this is a real big problem and my client is not happy. What can we do about this ASAP? I can give you access to the dashboard if needed.

Thank you. I will try the updated version.

SORRY, I posted this to the wrong board

Thanks for the reply. I was able to get this to work with some help from my theme author.

Got it! It was actually a plugin called “Excerpt” that need to be reconfigured.

Thanks @sterndata and @alchymyth. I was afraid they’re wouldn’t be an easy answer. This site and theme were built by someone who used to work for me and then it was handed off to the client. (its possible they tinkered with it!) I will have to dig into an older backup of the site and compare the files.