adz1111

Hi there – apologies for the delay – I was away for a few days. I can confirm that seems to have done the trick.

Thanks!

Actually – apologies – I tried again on a later version of Oxy and it seems okay again. Please close as resolved (or delete).

Thanks

Hi there

It’s the latest version of the free plugin: 4.1.2

Tried to reproduce it and can’t anymore, all seems fine now. So I suspect I had a missing value in another area that caused the red notification. If it re-occurs I’ll let you know.

Thanks

Thanks – totally works.

I did actually try that before posting here, but a pop-up was telling me to provide a range value. Didn’t actually think to ignore that red notification and see what displays.

Though now I have retried that notification didn’t appear so maybe that was for something earlier on. Anyway, doesn’t matter now – all good. Thanks

oh – I meant to add, this is the URL of the new vanilla test site if you want to check for yourself: https://firstdigital-it.com

You “think” it is? Based on what, exactly?

I ran it on a site with no extra caching and no CDN running and the default twenty-twenty theme. Didn’t work. I also ran it with “/?nocache” to be sure that caching wasn’t in the mix.

To be further sure it is nothing to do with caching I have now spun up a brand new vanilla test site, and added the plugin you sent me – and guess what? Same result.

So I have 2 lots of empirical results now showing it’s not working and that caching/CDN is not involved – and you just “think” I’m wrong? Now, I’m happy to be shown to be wrong and shown I may have missed something, but you need to do the same.

The most likely scenario here is that that the code I have from you is not the same as what you are running. Where in the code can I go to confirm I’m actually running the same as you (where are you adding the attribute? That would at least eliminate that as a possibility?

Thanks

Hi

Okay – I see it in your image – however that is not what I see on my site.

To make sure it’s not a conflict I have deactivated all plugins, except yours, and activated the twenty-twenty theme – this is what I get: https://share.yourscope.co.uk/kpuwovw0

There is no cache or CDN in play in the above scenario?

Hi,

Right – uploaded newer version.

Cleared CDN, browser cache, page cache etc. Loaded home page and did CTRL+F5, plus also tried https://elixirweb.studio/?nocache – script still looks unchanged to me I’m afraid? See screenshot:

https://share.yourscope.co.uk/P8uyj1xL

I’m presuming, if working, I would see the attribute added in the highlighted bit?

Thanks

Ok – tried that too – again no noticeable difference. Again by all means check the page source on my home page (around line 7).

You’re sure you sent me the modified plugin (the version is still 5.146.1)?

Yes – and cleared all the browser and page caches and CDNs – you can see for yourself if you visit the site (https://elixirweb.studio).

You’ve not answered about the second point I made earlier – did I need to have wiped all the data via the Advanced Settings BEFORE deactivating?

Hi

Nope – can’t see any new attribute added (plugin version unchanged too) – this is the start of the script that shows…

<script type=’text/javascript’ >function ctSetCookie___from_backend(c_name….

Did you see my second point, is that required?

Thanks

Hi there

I have done that but notice no difference. What should I be seeing?

Secondly, should I have checked the very last option, “complete deactivation” in Advanced Settings (before deactivating) to delete all data first?

Thanks

I have a similar issue – installed and activated. Backend shows Assistant link on the admin bar (and works fine), but nothing shows on the front-end. I do see a host of js errors in the console…

Uncaught ReferenceError: lodash is not defined
at Object.25 (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1)
at n (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1)
at Object.<anonymous> (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1)
at Object.74 (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:16)
at n (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1)
at Module.206 (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1)
at n (fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1)
at fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1
at fl-assistant-fluid.bundle-ce3f1fd5cbfb49b4086d2dbba2f606bd.js:1

Uncaught ReferenceError: FL is not defined
at Object.<anonymous> (fl-assistant-system.bundle-2e9b7492ad60de4f37170182397e449e.js:1)
at n (fl-assistant-system.bundle-2e9b7492ad60de4f37170182397e449e.js:1)
at Module.<anonymous> (fl-assistant-system.bundle-2e9b7492ad60de4f37170182397e449e.js:189)
at n (fl-assistant-system.bundle-2e9b7492ad60de4f37170182397e449e.js:1)
at fl-assistant-system.bundle-2e9b7492ad60de4f37170182397e449e.js:1
at fl-assistant-system.bundle-2e9b7492ad60de4f37170182397e449e.js:1
fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1

Uncaught ReferenceError: FL is not defined
at Object.15 (fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1)
at a (fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1)
at Module.212 (fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1)
at a (fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1)
at fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1
at fl-assistant-apps.bundle-22bc4f0e6c505895f8aef6a65fae6a23.js:1
fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:18

Uncaught ReferenceError: FL is not defined
at Object.6 (fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:18)
at n (fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:1)
at Module.211 (fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:1)
at n (fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:1)
at fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:1
at fl-assistant-render.bundle-95b0410fd8cc9a59c0b95b1776a7fb1a.js:1

Ah okay thanks – so according to the flowchart, the marking as lost automatically occurs 30 days AFTER the email sequence is finishes?

Thanks @yorman – appreciate you trying.

Hence this being so frustrating – only way around it I have found is as I said previously – creating that folder and an empty scriptaculous.js file. Sigh.