aeriis

Thank you for responding, I really appreciate it and that’s an awesome link, but I had already run through this article before posting my query.

OK I must have misunderstood your response.

I should have mentioned this site is a test, which I created to test this problem without bothering the client with incessant emails. Originally we were running this form with an @drummerrealty.com email, when the problem was discovered I moved it over and continued testing with my own email.

I just made this adjustment anyways with the client’s email and I am still getting the same error, do you have any additional suggestions?

UPDATE: I made those changes anyways as a test and no change, it’s still not going through

IN the default form provided by the plug-in the mail from includes short code: [your-name] <[your-email]>, is the problem that I’m using 2 variables instead of 1? Also, I am using the same convention on my other forms and there are no problems. Can you please advise?

FORM:

<h3>Contact Information</h3>

<div class="row">

    <div class="col-md-3 col-sm-12">

        <p>First Name *<br />
            [text* first-name] </p>

        <p>Last Name *<br />
        [text* last-name] </p>

    </div>

    <div class="col-md-3 col-sm-12">
        <p>Your Email *<br />
            [email* your-email] </p>

        <p>Telephone *<br />
            [tel* tel-819]</p>
    </div>

    <div class="col-md-3 col-sm-12">
        <p>Property Address<br />
            [text address]</p>

        <p>City<br />
           [text city]</p>
    </div>
    <div class="col-md-3 col-sm-12">
        <p>Province<br />
           [text province]</p>

        <p>Postal Code<br />
           [text postal-code]</p>
    </div>
</div>

<h3>Property Information</h3>

<div class="row">

    <div class="col-md-6 col-sm-12">

        <p>Property Class:<br />
           [select property use_label_element "Condominium" "Townhome" "Single Family Dwelling" "Apartment Block"]</p>

        <p>Year Built<br />
       [number build-year min:1900 max:3500]</p>

        <p>Number of Bedrooms:<br />
       [select num-bed "1" "2" "3" "4" "5+"]</p>

        <p>Number of Bathrooms:<br />
       [select num-bath "1" "1.5" "2" "2.5" "3" "3.5" "4" "4.5" "5+"]</p>

        <p>When do you plan to lease this property? (yyyy-mm-dd)<br />
        [date date-lease] </p>

    </div>   

    <div class="col-md-6 col-sm-12">

        <p>Style & Features<br />
           [checkbox features use_label_element "Bungalow" "2-storey" "Apartment" "Walk-out Basement" "Gated Community" "Parking " "Attached Garage" "Detached Garage"]</p>

    <p>Square Footage<br />
       [number sq-foot]</p>

    </div>

</div>

<div class="row">

    <div class="col-sm-12">
        <p>Additional Details<br />
            [textarea add-details] </p>

        <p>[submit "Send"]</p>

    </div>
</div>

MAIL:

From: [first-name] [last-name]
Subject: Property Management form from [first-name] [last-name]

Message body:

Contact Information
First Name: [first-name]
Last Name: [last-name]
Your Email: [your-email]
Telephone: [tel-819]
Property Address: [address]
City: [city]
Province: [province]
Postal Code: [postal-code]

Property Information
Property Class: [property]
Style & Features: [features]
Square Footage: [sq-foot]
Year Built: [build-year]
Number of Bedrooms: [num-bed]
Number of Bathrooms: [num-bath]
When do you plan to lease this property?: [date-lease]
Additional Details: [add-details]