aflorarte

WordFence plugin updating failed

Hello Matt,

On trying to update WordFence plugin at https://www.aflorarte.com/webmeetings/ I received a notification which I translate below:
“Update failed : Could not install the update because some files could not be copied . Usually this is due to inconsistent file permissions.”

In the forum some people recommend to uninstall the plugin and reinstall it afterwards, but I doubt is this is a good way to solve this issue, so I need
your viewpoint here,

Please help

PLEASE NOTICE:

I know that this issue is different from thte above but actually, I couldn′t find where to open a new ticket from in this forum

Thank you very much in advance.

Liliana

Hello Matt,

Thank you so very much again.

I will be paying close attention to the issues you just pointed out.

It was good to know that Config caching is separate from other caching plugins, thanks for this comment too

Best regards

Liliana

Hello Matt and thank you so much for your reply.

Really this is curious. Since my last post, and while I was waiting for your message, I haven′t made any changes to the settings and the system apparently went back to normal because I am now receiving the notifications and the admin login alerts. So actually, now I don′t know what I should do with the settings. So far the settings I have are:

1)How does Wordfence get IPs—————>Let Wordfence use the most secure methot to get visitor IP addresses. Prevents spoofing and works with most sites

2)Disable config caching—————> not clicked (PLease be adviced that I have Zen Cache as a cache plugin) So if you would clarify as to which settings are most convenient I would be so much grateful

Sorry for the confusion.

Best regards

Liliana

Hello Matt and thank you for your reply.

I am following your instructions

A) SEND TEST EMAIL
I have sent a test email to my email address and the result was True. However, the test email never arrived in my inbox nor in my spam folder.

B) From Live Traffic page, I see that I am logged in. Please note that I am in Buenos Aires, my IP address starts with 181.28. and what strikes me is that Wf says I am logged in from USA with the
ip address that was causing the overload queries, which is Hostname: 198.143.56.1.ip.incapdns.net

EMAIL ALERTS OF ADMIN LOGIN AND PROBLEMS FOUND
I am no longer receiving alerts of this site reflecting when I am logged in, nor I am receiving the emails advicing of problems found and including a list of plugins to update.
Please let me know what I should do to. Interestingly enough, I have another wp site set up within the same domain, The WordFence settings are the same, and I do receive these alerts. Also, I appear to be logged in with the same USA ip address, Hostname: 198.143.56.1.ip.incapdns.net.

C) Regarding where you wrote: you can visit the site in a different browser without logging in, to see new traffic from your own IP — or log out, view some public pages of the site, and then log back in., please notice that Live Traffic is disabled

Again, your advice most appreciated

Best regards

Liliana

Hello again,

Sorry to be back with the same issue but I found something that may be related to this issue and would like to have it clarified. This is related to the Firewall Rules. I have the following settings:
How should we treat Google’s crawlers Verified Google crawlers have unlimited access
If anyone’s requests exceed: 960 per minute then throttle it
If a crawler’s page views exceed: 960 then throttle it
If a crawler’s pages not found (404s) exceed: 60 then throttle it
If a human’s page views exceed: 60 then throttle it
If a human’s pages not found (404s) exceed: 60 then throttle it
If 404’s for known vulnerable URL’s exceed: 30 minutes every 2 seconds then throttle it
How long is an IP address blocked when it breaks a rule: 30 minutes

What brings confusion to me is that in another website of my own these settings except how to treat Google-s crawlers are set Unlimited and then throttle.

Please advice me if I need to make changes in any of these sites

Thank you again and regards.

Hello again,

I appreciate your help very much. I followed your advice and what I see now is that may be after latest WF update, or may be due to these recent changes that I have made WordFence stopped notifying of Admin Login.

Why is this and What can I do to fix this issue?

Thank you in advance

Liliana