AgilityJeff

I would appreciate the same features. I am a dog training coach and would like to have my students submit videos of their practice sessions in response to the lessons I post.

So it turns out to be a mod_security rule being triggered. Rule 941100.

Any idea why a “plain vanilla” WP site would violate that rule?

Thank you Steve – I am conferring with my sys admin guy right now.

Sorry but that’s a long time ago and I can’t recall off the top of my head. I had so many issues with WooCommerce that I finally gave up and walked away.

$0 Tax is really easy on my new platform of choice – Ecwid.

Please bear in mind, this doesn’t have as much to do with selling to non-profits as it does selling to wholesale customers. So we set all our wholesale clients up with a WP account that has a designated role called “Wholesale Client”. If the user who is logged in has that role, they don’t get charged tax AND they get a discount on their products. With the Booster plugin we were able to do both, and even vary the amount of the discount by product type.

I think you would be paying about $200 for WooCommerce plugins to do that – IF they are out there and available, and work.

@lnvndrhydn, the solution came in two steps. First, the real fix in WooCommerce was in Booster for WooCommerce: https://booster.io. I don’t recall if that specific feature was in the free version here at the WP Repository or if it was one of the many features that led me to purchase the Booster Plus for WooCommerce (paid version).

I can not recommend that Booster plugin highly enough – everything worked exactly as it should and no single feature took more than 5 – 10 minutes to have working perfectly.

Sadly the “Booster” outperformed WooCommerce as a whole. After getting completely frustrated and losing countless sales because we could never get Shipping right, not even after purchasing multiple Shipping plugins from Automattic, we gave up and moved over to ECwid which has been a breeze to configure, is rock-solid reliable, and offers LIVE HELP if something doesn’t work. Imagine that!

After years of getting by with all the limitations of FREE WooCommerce, I finally realized that my time and the frustration was simply not worth it … so now we pay a small monthly fee and all the hassle and shortcomings are gone. Yep, we’re gettin’ what we pay for!

@lorro – Thank you for the truly useful answer. Users going to the My Account page on my site were getting “No Results Found” when clicking on any of the left side links. I followed your guidance, by checking that there was a My Account page assigned in the Settings->Advanced tab (there was not), all the issues were resolved and I saved myself the time (and website down-time) of disabling 36 plugins then testing as I added them back one by one.

We are fortunate to have you contributing helpful information that allows us to solve issues efficiently. Again, thank you!

Sorry I couldn’t follow your company specific protocol. My impression was that the WordPress Community put this particular functionality in place so people could communicate with Plugin Authors – and that’s what this PAYING CUSTOMER was trying to do.

I could not log in to the PAID account that I DO have with your company (at your site) because it took several HOURS for your reset password email to show up and honestly, when I’m dealing with something – I kind of need to get it dealt with.

So out of frustration with your company’s refusal to accept incoming communication elsewhere and my inability to log in and get past your “filtering out of the riff-raff”, yes – I DID go public with this issue.

If this is what it’s like to get help with a non-critical issue, I can hardly wait to see how it goes if I’m dealing with something when a site goes down.

I’ll have to keep this in mind at renewal time.

Thank you Hannah – At least now I feel like I stand a chance of trying to get this to work.

Jeff

Thanks again Hannah – this should be a core functionality. Where ever there are “taxes” there are those who are exempt. That’s universal, so if you’re going to build the functionality in to CHARGE tax, then there should be a way to bypass the tax as well. That’s not so complex.

Thanks for the reply Hannah – I’m particularly grateful for an EU VAT solution … it will be so useful for my business here in Wisconsin that sells only to US customers.

I have commented and voted. Tax exempt is universal, it’s a need everywhere and coding / plugins are not the best way to handle something that EVERYONE will need and use at one time or another.

The code you pointed to bases VAT exemption on Zip Code, not on user role.

So basically, I guess the answer is “go out and buy something”. OK fine.

@nsqrt I tried using a plugin with invisible ReCaptcha to no avail as well.
@programmerbear Thank you!

Maybe the goal is to ‘nudge’ everyone to v3 by letting v2 get less and less desireable?

Thanks for the heads up @jiks and the great research @programmerbear!

OK MailPoet team (@wysija) – this is a thing, time to get after it. You’re not the only plugin author having to defend against this type of attack. There’s a pretty big non-profit donation plugin out there struggling with the same issue.

Thank you!