agizzie

Hi,

I have done as suggested via the Google Listings & Ads plugin, as mentioned here> If you use the?Google Listings & Ads?plugin, please navigate to?Marketing > Google Listings & Ads?and click the Edit button for your Listings. Once the listing edit opens, Instead of All countries, select which country you want to sell. It should resolve your issue.

and waited a couple of days for Google Merchant to update and doing the above has had no affect, Google Merchant is still asking for shipping detaisl for counties I do not sell to.

Any ideas as to how to proceed, please advise, thanks.

I’ve thought of an alternative solution and will try something like your download ebook instructions here >https://kb.mailpoet.com/article/164-how-to-send-an-ebook-or-pdf-to-your-subscribers-after-they-join-your-list

Hi @omarfpg

Thanks for the suggestion, sorry I missed what you colleague had written on my previous post in the other thread.

I’ve done as your gif suggested, and clicked save.

I will give it a couple of days over the weekend to allow Google Merchant to sync and get back to you.

Regards,

Hi @ckadenge

It’s been a week now and Google Merchant should have updated the feed now. But, no change what so ever. All the countries I don’t seel to, Google Merchant thinks I so and wants shipping details for.

Any suggestions as how to proceed to fix the issue?

HI @carolm29,

I have now switched the, ‘Sell to all countries, EXCEPT for…’ to “sell to specific countries” as suggested and cleared the site cache. I guess it will take a couple of days for Google Merchant to update. I will post another reply after the weekend to see if it has worked or not.

Regards,

A

Hi @anastas10s

Many thanks for your prompt reply, I have some more screen shots as requested. Two from my Google Merchant acc, one is an email from Google stating the mandatory shipping info by July 2024, the other is from my woocommerce shipping details inc zones which match the zones listed in my Google Merchant acc – I hope they help.

Don’t think this will work as the woocommerce setting reads, ‘Sell to all countries, EXCEPT for…’

Screenshots below

https://imgur.com/a/rZlOIyu

Thanks in advance for looking

Regards,

A

Hi @carolm29

Thanks for your reply, I will post on the Google Listings & Ads thread to see if they can recommend anything.

As far as how long it has been happening, I can’t tell – but quite a while so I’m not able to pinpoint a time frme to eliminate plugin updates unfortunately.

Thanks for the advice on plugin / theme confict possiblities, I’ll see what I get from disabling them.

Regards,

A

Hi @carolm29) thanks for getting back to me.

Just to iterate, Google wants me to enter shipping details to some countries. On looking at which countries Google wants me to enter the shipping details for, those listed are all countries I do not sell to.

I am unable to delete them on Google Merchant, and Google tells me that the list has been populated outside of Google ie Woocommerce.

So the question is, why does Google want me to enter shipping for the countries listen in my woocommerce ‘countries I do not sell to’?

Just to confirm, this issue is happening since you started using Google Merchant, or did it use to work correctly before? – Did what work before?

SS as requested below. Thanks

View post on imgur.com

Hi @shameemreza

Thanks for getting back to me. Yes, I am using the plugin, Google Listings & Ads. All plugins are up to date. Please find below a copy of my status report as requested, there are no error logs just ‘google-listings-and-ads’ logs which look like debugging logs.

Thanks in advance for looking.

Regards,

A

STATUS REPORT:

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Next scheduled: 2024-02-19 10:42:40 +00:00<br>Options: ?<br>Notes: 211<br>Onboarding: completed MailPoet</p> <p class=””>Sending Method: MailPoet<br>Send all site’s emails with: Current sending method<br>Task Scheduler method: WordPress<br>Cron ping URL: https://…com?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler</p> <p class=””>Complete: 390<br>Oldest: 2024-01-18 15:23:23 +0000<br>Newest: 2024-02-18 12:38:10 +0000</p> <p class=””>Failed: 82<br>Oldest: 2022-01-23 09:53:40 +0000<br>Newest: 2023-12-01 00:01:12 +0000</p> <p class=””>Pending: 9<br>Oldest: 2024-02-18 12:51:20 +0000<br>Newest: 2024-02-19 19:46:24 +0000 Status report information</p> <p class=””>Generated at: 2024-02-18 12:39:34 +00:00<br>`

Hi @battouly I’ve re-added the infor via my cpanel, and now on my mailpoet dashboard everything is saying ‘verified’ with a green tick. Can you please confirm it is reading as such from your end. Thanks

Thanks for the link @battouly I was thinking about going to my host actually this weekend.

I’ll keep you posted

Hi @battouly the domain is agamecoach.uk

thanks

Hi @battouly

Thanks for getting back to me, still no joy. I copy and pasted all info across and double checked to see if anything has been missing from the ends. All looks OK on my domain dashboard but still showing as not correct via mailpoet as previuosly stated.

No worries, all done for you

Monday’s post has posted to linkedin this morning with the correct title!

Looks like we have craked it, thanks again for your help.

Regrads,

A