Forum Replies Created

Viewing 15 replies - 1 through 15 (of 1,289 total)
  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @geh39

    Hmmm… that’s weird. It shouldn’t be stuck on Loading, it should progress and either tell you to upgrade the data or that you don’t have to do anything. And it definitely should create the tables.

    If you are still in the setup phase and don’t have any events, then try rerunning the above process, and also include deleting the tribe_events_calendar_options entry from the wp_options table. This will remove the main calendar settings, and when you activate TEC it will take it as a brand-new installation and should create the custom tables. Also, data migration will not be necessary, and the upgrade option should not show up on the settings page.

    A.

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @geh39,

    Please try the following:

    • Backup the database, just in case.
    • In the wp_options table look for the option names starting with tec_ct1_, specifically
    • tec_ct1_migration_state
    • tec_ct1_occurrences_field_schema_version
    • tec_ct1_events_field_schema_version
    • tec_ct1_occurrences_table_schema_version
    • tec_ct1_events_table_schema_version
    • tec_ct1_series_relationship_table_schema_version (this might only come with ECP so you might not find it)
    • Delete these options
    • Disable TEC
    • Enable TEC
    • Go to Events > Settings
    • Look for the Upgrade tab and run the migration. (Screenshot)

    The migration should be fast because there are only a few or no events.
    This process should create the missing tables.

    Let us know if this helps solve the issue.

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @peter8nss

    Thanks for reaching out!

    start_date is not a valid parameter. You could use the following instead:
    * event_date
    * _EventStartDate or _EventStartDateUTC – yeah, basically the meta key.
    * _EventEndDate or _EventEndDateUTC

    Full example:
    $events = tribe_events()->where( 'starts_on_or_after', '2024-09-01' )->order_by( 'event_date', 'ASC' )->get_ids();

    Hope this helps.

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @webrightnow

    We really appreciate the correction here.

    I understand you’re where you’re coming from and I will forward your feedback to our products team.

    While the free version of The Events Calendar doesn’t offer any shortcodes out of the box, there are a few free 3rd-party plugins in the repository here that can help you get started if you decide to give TEC another try.

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @webrightnow

    Thanks for taking the time to leave a review here.
    I wanted to offer some clarification. Shortcodes were always part of Events Calendar Pro, and they were never part of the free version. Nothing changed on this front. Also, when we make a feature free, it stays free always.

    Could you please clarify what you mean by calendar embeds? The Events Calendar never offered a “calendar embed” functionality, unless you mean the shortcodes.

    I don’t see any topics opened by you for The Events Calendar. However, I see that you recently opened a support thread for a different calendar plugin, My Calendar. Was this review intended for that plugin maybe?

    Thanks for helping to clarify this, I really appreciate it!

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @clementineseite

    That doesn’t sound good. We’d be happy to help you fix this.
    Could you send some more details about the issue? Here’s what would help:
    * A screenshot about how the event, specifically the price is set up.
    * A screenshot about how it looks like on the front-end, or a URL to your calendar.
    * Do you have any tickets and RSVPs set up for the event?

    Thanks,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hey @stefan-m-1

    Thanks for your feedback. We hear ya! We are already aware of this issue and a fix will come soon, hang in there!

    We’d also love to hear what you like about our plugins and what your rating would be without this banner issue. I also think that would benefit the community as well.

    Thanks and hoping to hear more from you!

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hey @legallth

    Thanks for leaving a review here. We’d love to help you with your calendar questions; we can do that in the support threads, not here, in the review section. Be so kind and open a thread and we’ll be happy to help you out.

    To get you started, month navigation to the future only works if there are future events in your calendar. If this does not cover your case, then we’ll be happy to help you in the official support channels for our free and premium users, in hopes of getting and extra star or two. ??

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @minicc

    We appreciate you using our products and leaving a review here.

    I hear you, a plugin with broken functionality is not a good one. We would love to get a chance to help you and your customers. I haven’t been able to find any support threads from you here or in our premium support channel.

    Since this is a place for reviews and not for support, please open a ticket with the details of your issue and our team will be happy to help you, and give you a better calendar experience.

    Looking forward to helping you out!

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @schildkroete

    Thank you for taking the time to leave a review here.

    I haven’t been able to find any support threads or support tickets from you here or in our premium support channel. We would appreciate a chance to help you before receiving a 1-star review.

    I’d like to address both of the topics you mentioned in your post.

    PHP compatibility:
    The support thread you are probably referring to is a post with information about PHP compatibility, and it’s not meant to be a place for conversation. That is why it is locked down.

    We are working on ironing out all PHP 8.2 incompatibilities and we ship related fixes and improvements in every release. If you encounter any PHP-related issues, we’d like to hear about them so we can fix them. Please open a thread and share the details with us, so we can address them.

    The current version slows down the site:
    That’s definitely not good. There are a lot of factors when it comes to site speed. We are happy to look at your scenario, investigate, and find a solution or fix for you if we are given the chance.

    Looking forward to hearing from you here in the .org support section or, if you are a premium license holder, in our premium support channel, so we can turn your experience around.

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @jinoo

    I understand how frustrating it is when a plugin or a site breaks. We’d love to help you figure out what happened and how to prevent that in the future. I was not able to find any threads or questions from you here or in our premium support channel. We value your feedback and would appreciate an opportunity to help you before receiving a 1-star review.

    This section is for reviews and not support (forum guidelines). Please, open a thread with the details of your issue and our team will be happy to help with your issue and any other questions you may have.

    Thanks,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @sinclairbenj

    Thank you for taking the time to write a review.

    Bugs are definitely frustrating, and needless to say, they are not intentional. I was not able to find any threads or questions from you here or in our premium support channel. We highly value customer feedback and would appreciate an opportunity to help you before receiving a review.

    I would love to hear more details about the bug(s) you discovered so we can investigate and fix them. It would be helpful if you could open separate threads for each of them as per the forum guidelines. Our support team is available and happy to help with those issues and any other questions you may have.

    Thanks again, and looking forward to helping you out!

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @tgrblogger

    Due to the forum policies we are not able to provide support for our premium products here. We will not leave you hanging! Please, send us an email with the details of the issue to support [at] theeventscalendar [dot] com, and we’ll be happy to help.

    Looking forward,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @coderswift

    Thank you for taking the time to leave a review here.

    I understand your frustration. Please note, that this is a community forum where the community tries to help out with the questions.

    We appreciate any reports and details about bugs. Our team also does as much as possible to help with other questions with the limited resources we have available. Custom development, however, is beyond the scope of support our team can provide. Thank you for your understanding!

    I shared some pointers with you in the thread you opened. I hope it helps.

    Cheers,
    Andras

    Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @coderswift

    You can try the following filters:

    Here you can modify the query arguments when fetching the linked posts (organizers or venues). $linked_post_type can be either tribe_venue or tribe_organizer

    apply_filters( 'tribe_events_get_linked_post_info_args', $args, $linked_post_type, $linked_post_ids );

    And this one filters the linked posts query allowing third-party plugins to replace it fully.

    apply_filters( 'tribe_events_linked_posts_query', null, $args );

    Both can be found in this file:

    wp-content/plugins/the-events-calendar/src/Tribe/Linked_Posts.php

    Hope this helps.

    Cheers,
    Andras

Viewing 15 replies - 1 through 15 (of 1,289 total)