ahmadalim

Hi there,

If you are looking for plugin, you can check the recommendation on this article. Alternatively, you can consider to optimize the images manually by editing and compressing the images by following the reference HERE.

Hope this helps.

Hi there,

Most likely there is probably the plugin or theme incompatible with the PHP 8.1. First, I would highly suggest you to update all of your plugins or theme. If you still see the error, deactivate one by one to identify the conflicting plugin or change the theme to the WordPress default theme.

I suggest doing this test on a staging site, or if you don’t have one make sure to have a full backup of your live installation before proceeding with the test.

I hope this helps!

Hi there,

In your case, I recommend checking this plugin: https://www.ads-software.com/plugins/woo-addon-uploads/. It will enable end users to upload custom image files while adding Products to Cart.

Hope this helps.

Hi there,

I would recommend try adding this CSS code to Appearance > Customize > Additional CSS from dashboard.

.preloader {
  background-color: transparent !important;
  display:none !important;
}

The preloader could also be coming from one of your plugins, so try disabling your plugins and see if the issue preloader is gone after that. If it is, enable them one by one until the issue happens again, this should tell us where the preloader is coming from so you can check the plugin configuration further to remove the loader.

I suggest doing this test on a staging site, or if you don’t have one make sure to have a full backup of your live installation before proceeding with the test.

Hope this helps.

Hi there,

I can see this page is empty at the moment, can you help provide the proper URL for the page? About the issue, itself, editing page content including the text, if you are using a specific builder to create the page, chances are the text would be editable from the same builder editor, so try to edit/replace the text using that specific builder first.

Hope this helps.

Hi there,

I believe the issue can be solved by utilizing the plugins that you have already used. As one of the plugins that you are using is Autoptimize, I recommend asking at Autoptimize Forum so the plugin’s/theme’s developers and support community can help you with this.

You can also check this article to help you get the optimal setting for the plugin

Hope this helps.

• This reply was modified 1 year, 11 months ago by ahmadalim.
• This reply was modified 1 year, 11 months ago by ahmadalim.

Hi there,

Errors like that usually suggest that there’s a conflict somewhere that is breaking the scripts used on the site.

Can you perform a conflict test by disabling your plugins and switching to default WP theme and see if the issue is gone after that?

If it is, enable them one by one until the issue happens again, this should tell us where the conflict is so we can debug it further.

I suggest doing this test on a staging site, or if you don’t have one make sure to have a full backup of your live installation before proceeding with the test.

Hope this helps.

Hi there,

In your case, you can try to rename the default category from uncategorized to a more professional name. Also, you can consider to create uncategorized posts as a page, for example create FAQ as page instead of post, so it won’t be categorized.

Hope this helps.

Hi there,

This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

Hope this helps.

Hi there,

To redirect your website, I would recommend you to do a find replace in the database and replace the old domain with the new one. This way, all the pages would be redirected to the new domain. You may want to check this article to help you do so.

Hope this helps.

Hi there,

In your case, I recommend using a menu plugin like Max Mega Menu: https://www.ads-software.com/plugins/megamenu/. It will allow you to customize the menu so it won’t show all menus at once.

Hope this helps.

Hi there,

About the settings, I would suggest update it to match the recommendation from the plugins or theme that you are using, especially if the error related with your plugins or theme.

Below are some of the methods which can help you to increase max_execution_tim and max_input_time (for this example we increase it to 300).

Method 1: Edit file wp-config.php:
Add the following to wp-config.php:

set_time_limit(300);

Method 2: Edit file .htaccess:
Make sure you back up .htaccess before you edit it.

Add the following to .htaccess:

php_value max_execution_time 300
php_value max_input_time 300

Method 3: Editing php.ini
Add the following to php.ini:

max_execution_time = 300
max_input_time = 300

More information can be found at https://www.ads-software.com/support/article/common-wordpress-errors/

Let me know if this helps.`

Hi there,

To add user password generator, you can check the article here: How to Add a Simple User Password Generator in WordPress

Hope this helps.

I would recommend try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

Hope this helps.

Hi there,

From the error message, I can see there is an issue with one of your plugins (js_composer). To be able to access the website normally, please try to disable this plugin first. Additionally, if there are no options to disable plugins in your hosting, you can try to simply rename the plugin folder in this folder path (/www/wwwroot/ofem.be/wp-content/plugins/) from ‘js_composer’ to ‘js_composer-disabled’. This will disable the plugin for your website.

Once you are able to access the website normally, you can try to reinstall or delete this plugin.

Hope this helps.