Ahmed Imran

Hi,

Could you please confirm which version you are currently using? If you are using an older version, please update the plugin to the latest version.

Hi Michal,

Thank you for reaching out to us!

Yes, it’s possible to disable the invoice and address label functions while keeping only the packing slip feature. You can achieve this by using the following code snippet:

// Hook to filter the buttons array and remove Invoice and Delivery Address buttons
add_filter('wpifw_order_buttons_array', 'remove_invoice_and_delivery_buttons');

function remove_invoice_and_delivery_buttons($buttons) {
    // Remove the Invoice button
    if (isset($buttons['Invoice'])) {
        unset($buttons['Invoice']);
    }

    // Remove the Delivery Address button
    if (isset($buttons['Delivery Address'])) {
        unset($buttons['Delivery Address']);
    }

    return $buttons;
}

You can add this snippet to your theme’s functions.php file or use a code snippet plugin to apply it. This will hide the Invoice and Delivery Address buttons from your order page, keeping only the packing slip feature visible.

If you need any further assistance, feel free to contact us.

Best regards,

Hi tdesws,

Thank you for your kind words about the plugin!

The credit note feature is available in the free version of Challan. However, as per WordPress support forum policy, we cannot discuss any features or options related to the premium version of the plugin here.

If you have further questions or need assistance with the free version, feel free to ask. For premium version inquiries, please contact us directly through our support page.

Hi @zaoyao ,

Thank you for reaching out to us!

Currently, the Challan plugin allows users to download the PDF invoice from the order details page. It does not provide a direct option to download the invoice from the front page or dashboard by default.

However, after completing the order, users can download the invoice directly from the order received page, where the option is available.

Best regards,

Hi,

Thank you for reaching out!

For assistance with implementing action or filter hooks, we recommend contacting our technical support team directly. They will guide you through the process and help with any specific requirements.

Please reach out to them here: webappick.com/contact.

They will be happy to assist you further!

Hello @lovesgirl,

Thank you for reaching out to us.

The Shipping Method is not available or stored in the order meta by default in WooCommerce, which is why it does not appear in the dropdown selection. However, you can use the woo_invoice_after_order_data action hook to display the shipping method on the invoice as needed.

Let us know if you need further assistance!

Hi,

Thanks for reaching out to us again.

Could you please tell us which version of the Challan plugin you are currently using? This will help us better assist you.

Looking forward to your reply.

Hi @raulpina,

Thanks for reaching out to us.

To add order meta, you must need to enter a value in the “Meta Label” field. You can follow this screenshot – https://prnt.sc/STZAJfoer3eV.

Please let us know if you need any further assistance.

Hi ckov1,

Thank you for reaching out.

It seems you are using the premium version of the plugin. Please note that, as per WordPress support forum guidelines, we are unable to provide support for premium plugins here.

For further assistance, kindly reach out to us directly through our support portal.

• This reply was modified 3 months, 2 weeks ago by Ahmed Imran.

Hi,

Thank you for your clarifications.

Could you please let us know which version of the Challan plugin you are currently using? This will help us assist you more effectively.

Looking forward to your reply.

Best regards,

Hi @ckov1,

Thanks for reaching out to us.

To make the Order Meta font size to 38px, go to challan settings > PDF CSS Style > Invoice Template CSS > then use the below CSS code, And Save Changes.

.product-meta {font-size: 38px !important;}

If you have further questions or need assistance, please let us know.

Best Regards,

• This reply was modified 3 months, 2 weeks ago by Ahmed Imran.

Hi,

Thanks for reaching out to us.

To make a line divider after header and before shipping details, you can use the below css

table.header-table {
    border-bottom: 2px solid #AED6CF;
}

Hope this will help you.

Hi @tukafawzi,

Thanks for reaching out to us.

To make the header padding left in 10px, go to challan settings > PDF CSS Style > Invoice Template CSS > then use the below CSS code, And Save Changes

td.seller { text-align: left; padding-left:10px} 

To remove the last row border and add a new border after the shipping row, you need to use the below CSS,

.total-last-td-value,.total-last-td-label{border-bottom:0} 
td.shipping-value,td.shipping-label { border-bottom: 2px solid #AED6CF; }

Additionally you can follow this screenshot – https://img001.prntscr.com/file/img001/UCwCpwnaSG2u5zphhU2HqA.png

If you need more help, please let us know.

Dear @cortall,

Thank you for reaching out to us.

Please note that the Challan plugin reflects the tax details directly from your WooCommerce order and does not recalculate taxes. If there’s a discrepancy, it might be related to the WooCommerce tax configuration.

To help us investigate further, please provide the following details:

1. Screenshots of your WooCommerce tax settings.
2. Examples of specific orders where the tax calculation appears incorrect.
3. The versions of WooCommerce and Challan plugin you’re using.

For additional assistance, you can also contact us directly through webappick.com/contact.

We’ll work with you to resolve this issue as quickly as possible.

Best regards,

Hello @krpriyaboutique,

Thank you for reaching out to us.

The option to display the delivery address in the bulk export actions is not available in the free version of the Challan plugin. If you previously noticed this feature, it could have been due to a different version of the plugin or a temporary configuration.

To check if this feature was present in an earlier version, you can try rolling back the plugin version. You can download previous versions from here.

Let us know if you need further assistance, and we’ll be happy to help!