Ahmed Imran

Hi,

Please ensure that the total in words plugin is up to date with the latest version. Additionally, kindly inform us of the version of the WooCommerce PDF Invoices & Packing Slips plugin by WP Overnight that you are currently using.

Could you kindly share a screenshot of your PDF invoice highlighting the area where you would like to include the total in words on your invoices?

Hi @igor2409,

Thanks for your nice review.

Hello @igor2409,

Thanks for reaching out to us.

It’s great to hear the plugin is working perfectly for you!

To assist you further with displaying the total price in words on your invoices created with the WooCommerce PDF Invoices & Packing Slips plugin by WP Overnight, you’ll first need to provide some additional information. Specifically, the version of the plugin you are currently using is crucial to give you accurate instructions or code adjustments.

Thank you.

Hello @mariospap,

Thanks for reaching out to us.

As a member of the Challan support team, I want to clarify that the issue with quantity discrepancy in new orders is unlikely to be directly related to the Challan plugin or the transition from Rank Math to Yoast SEO. Challan specifically handles invoices and packing slips post-order and doesn’t influence cart or checkout processes, including product quantities or pricing.

The issue could stem from JavaScript conflicts, other plugins affecting WooCommerce’s functionality, or custom code snippets. Here are steps to diagnose and possibly resolve the issue:

1. Deactivate all plugins except WooCommerce and Challan, then reactivate them one by one to identify any conflicts.
2. Switch to a default WordPress theme to check if the issue is theme-related.
3. Review any custom code for potential impacts on cart behavior.
4. Check WooCommerce settings for product and pricing configurations.

If these steps don’t resolve the issue, consulting with a WordPress developer or contacting WooCommerce support for further assistance might be necessary. Always back up your site before making changes.

Hi @lldustman,

Thanks for reaching us, and sorry for the inconvenience.

To resolve this issue, please follow the below steps,

1. Log in to your website via FTP or cPanel.
2. Go to “wp-content” > “uploads” > “WOO-INVOICE.”
3. Delete all the files and folders in the WOO-INVOICE folder.
4. Download and unzip to the same location from this link –?https://www.dropbox.com/scl/fi/igak0g818o44f8io669pk/WOO-INVOICE-free.zip?rlkey=sfiawq97wj8nshlqecn1jh2rq&dl=0.
5. Then, try again to create invoices from your backend.

Please don’t hesitate to contact us again if you have more questions.

• This reply was modified 1 year ago by Ahmed Imran.

Hello @vahanavagyan1,

Thank you for reaching out to us. We understand your frustration and apologize for any inconvenience you’ve experienced.

While we handle support for the Challan plugin, it seems your concerns are related to another plugin. As per the guidelines of this forum, we refrain from discussing matters related to other plugins.

For assistance with your specific plugin inquiries, we recommend reaching out directly to the support team of that plugin via email or that plugin’s support forum. They will be better equipped to address your concerns and provide you with the assistance you need.

If you have any further questions or require support with the Challan plugin, please don’t hesitate to contact us.

I appreciate your understanding.

Hi @robert_itman,
Sure, feel free to give it a try! If you encounter any issues or need further assistance, please get in touch with us. You can contact us for support and guidance using the following link: Contact Us. We’re here to help!

Hi @robert_itman,

Thank you for reaching out.

To clarify, in the code example provided, you need to replace 'add your email types here' with the actual email types you want to add. These email types represent different statuses of orders for which you want to attach invoices.

For example, if you want to attach invoices to the “subscription_new_order” email type, you would modify the code like this:

add_filter( 'woo_invoice_email_types', 'add_custom_email_type', 10, 1 );

function add_custom_email_type( $email_types ) {
    // Add 'subscription_new_order' to the list of allowed statuses
    $email_types[] = 'subscription_new_order';

    return $email_types;
}

This code snippet adds “subscription_new_order” to the list of allowed email types for attaching invoices.

For more assistance, feel free to reach out to us from here.

Hi @robert_itman,

Thank you for reaching out to us.

By default, our Challan free version attaches all invoices with WooCommerce primary emails based on order statuses. However, third-party plugins like SUMO Subscriptions’ emails may not have invoices attached.

To address this, you can use the following custom code snippet to add the functionality using ‘woo_invoice_email_types’ filter:

add_filter( 'woo_invoice_email_types', 'add_custom_email_type', 10, 1 );

function add_custom_email_type( $email_types ) {
    // Add your email type to the list of allowed statuses
    $email_types[] = 'add your email types here';
    return $email_types;
}

You can add this code snippet to your theme’s functions.php file or a child theme’s override file. This will enable attaching invoices to subscription order emails triggered by your subscription plugin.

If you need further assistance or have any questions, feel free to ask.

Hello @kolumb55,

Thanks for reaching out to us. I’m happy to help with your packing slip question.

To make sure I understand correctly, could you please clarify:

• Are you hoping to fit multiple packing slips for a single order onto one PDF page?
• Or do you want to combine packing slips for multiple orders into one PDF file?

Your answers will help me provide the most accurate information.

I look forward to your reply!

Hello @rediam03,

Thank you for your positive feedback on the Chalan plugin Pro version.

We’re delighted to hear about your satisfying experience and pleased that our support team could efficiently assist you, especially with the new stamp size feature. Your commendation greatly motivates us.

For any further assistance or suggestions, please feel free to reach out.

Warm regards,

Hello @alirog,

Thanks for reaching out to us.

We understand that you want to add custom order meta to the packing slip as well. Currently, this option is not available in our free version.

However, we have plans to implement this feature in our free version in the future.

We appreciate your feedback, and if you have any more suggestions or questions, feel free to let us know. You can also reach us directly through our contact form here.

• This reply was modified 1 year, 2 months ago by Ahmed Imran.

Hello @weirdtalesdesigns,

Thank you for your positive feedback!

We’re delighted to hear that Challan Pro is meeting your expectations and that our support team could assist you in customizing the PDF labels for your donation website.

If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and are here to help.

Best Regards,

Hi @sgoode,

Thank you for reaching out, and we apologize for any inconvenience.

If you encounter challenges while activating the Challan plugin, and the menu options are not visible, follow these troubleshooting steps:

1. Check your debug log files for any error messages after attempting activation.
2. Ensure compatibility by confirming that your WordPress and PHP versions (8.0) align with the Challan plugin requirements.
3. Identify conflicts by deactivating other plugins. Switch to a default WordPress theme to rule out theme-related issues.
4. Verify that the plugin folder and its contents have appropriate read and write permissions for the web server.

If these steps do not resolve the issue, kindly inform us, and we’ll be happy to assist further.

Hello @thuanphatsa,

As per the guidelines of this forum, it is advised not to discuss any matters related to the pro plugin. So, please reach out to the plugins support team from?here.

Thank you,