Ahmed Imran

Hi @saulevas,

Thanks for the nice review.

Hello @germanshep01 ,

Thank you for bringing these PHP warnings to our attention. We appreciate your efforts in providing us with the error logs.

It appears that these warnings are related to the compatibility of the Challan plugin with PHP 8.2.6. Currently, our plugin is compatible with PHP 7.4, and we apologize for any inconvenience caused by these warnings.

We will forward the information you provided to our development team for further investigation and resolution. They will analyze the code and make any necessary adjustments to handle these warnings properly in a future plugin update.

We appreciate your understanding and patience as we work towards improving the plugin and providing a seamless experience for our users.

Thank you for using our plugin and for your valuable feedback. If you have any further questions or concerns, please don’t hesitate to reach out to us.

Best regards,

Hello @himalayande ,

Thank you for your feedback, and sorry for the delayed response.

We appreciate your suggestions for improving the “delivery address” function to allow editable field values for better accuracy. We will consider this for future updates.

Regarding the “Disable Email Address” feature, we apologize if you encountered any issues. We have not found this problem on our end, but we would appreciate more details if you’re still experiencing it.

Your feedback helps us improve our plugin. If you have any more suggestions or questions, please let us know. We’re here to assist you.

Best regards,

Hi?@jazzbox

To resolve the issue, kindly deactivate and delete the plugin. Afterward, reinstall and activate it again.

If the problem persists, please don’t hesitate to contact us through this link – webappick.com/contact.

Thank you.

Hello Sophie,

Thank you for contacting us.

We have identified an issue with your invoice settings configuration and would like to help you resolve this problem. To better assist you, we need more information about your current shipping plugin and how you have set up the shipping costs for your orders.

If you have already reviewed the plugin settings and the issue persists, we recommend that you contact us for additional support. Our technical support team is available to assist you, and you can easily reach us through our website at webappick.com/contact.

Please don’t hesitate to contact us with any further questions or concerns. We are always here to help you in any way we can.

Thanks.

• This reply was modified 1 year, 11 months ago by Ahmed Imran.

Hello @rememberfriends ,

Thanks for reaching out to us.

We can definitely accommodate custom fields on your invoices, but we need to know the specific area where you want them added. Once we have that information, we can guide you through the process of creating a custom field and linking it to the invoice. Kindly provide us with the necessary details, and we’ll gladly assist you further.

Thank you.

Hello @drakeblogs ,

Thanks for reaching us.

We regret to inform you that adding the “Recipient Telephone” and “Delivery Date” fields to the Delivery info section is not currently supported in the free version of our plugin.

If you have any other questions or concerns, please don’t hesitate to let us know, and we will be happy to assist you further.

Hello @teminet ,

Thank you for reaching out to us about this issue. We apologize for any inconvenience this may have caused.

Regarding your suggestion to update the code to fix the issue, we understand that this solution worked for you. However, our team has determined that implementing this change could cause inconvenience for many other users who rely on the current currency units (such as USD and $) to display correctly.

We are actively working on finding a possible solution that can fix this issue without causing inconvenience to our users. We appreciate your understanding and patience as we work towards resolving this issue.

Please note that before updating to the next version or making any customization to the code, we recommend that you keep a backup of your WOO-INVOICE folder to avoid any issues that may occur during the update process.

Please let us know if you have any further questions or concerns.

Hello @robert_itman ,

Thank you for contacting us regarding the issue you are facing.
However, the details you provided are not sufficient for us to understand the problem. Could you please provide us with more information and screenshots regarding the issue you are facing? This will help us to diagnose the problem and provide you with the appropriate solution.

You can also contact us through our website at webappick.com/contact, and our technical support team will be happy to assist you with resolving the issue.

Please let us know if you have any further questions or concerns. We are always here to help.

Hello @johnu1988 ,

Thank you for using our plugin and reaching out to us.

To enable attachments to be sent, please check that the plugin settings are configured correctly. You can do this by going to Challan Settings > Invoice Attach to Email > Enable this option.

If you have verified the plugin settings and the issue persists, we recommend reaching out to us for additional assistance. You can contact us through our website at webappick.com/contact, and our technical support team will be happy to assist you with resolving the issue.

Please feel free to reach out to us if you have any further questions or concerns.

Best regards,

Hello @ismailaksim ,

Thank you for contacting us and sorry for in delayed response.

If you’re experiencing issues even after ensuring that the upload folder has proper read/write access, we suggest that you contact us through our website at webappick.com/contact. Our team of technical experts will be happy to assist you in resolving the issue.

Thank you for your patience, and please don’t hesitate to reach out to us if you have any further questions or concerns.

Best regards,

You can add Gutenberg support on custom post type by adding the following code in your CPT code.

'show_in_rest' => true,

'supports' => array( 'title', 'editor', 'author', 'thumbnail', 'excerpt', 'comments' )

To be more clear about this, you can see this screenshot.

• This reply was modified 2 years, 2 months ago by Ahmed Imran.

Hi @abhisheksaxena107199 ,

This issue occurs due to some plugin or theme installation. To solve this issue, you can follow the below steps.

• Make sure your PHP is updated.
• Always turn on the debug.log file using adding the below properties in the wp-config.php file.

define( 'WP_DEBUG', true );
 define( 'WP_DEBUG_LOG', true ); 

• Go to the wp-content/debug.log file and check if you have any Fatal errors there. If you find any fatal error related to any WordPress file it may be linked to any plugin.
• Go to the plugin folder under wp-content and rename the plugin folder.

Now go to the wp-admin page again and hopefully, you will be able to log in successfully and the issue will be resolved for you.

• This reply was modified 2 years, 2 months ago by Ahmed Imran.

Hi @billjones ,

Yes, You can stop spam from contact forms in WordPress using CAPTCHA, reCAPTCHA, or Google’s reCAPTCHA with the?Really Simple CAPTCHA?plugin. I see you are using the siteorigin contact form so that you can follow this documentation.

Thank you.

Hi @aliceevra ,

To avoid 404 issues, you need to change the permalink structure.

• Log in to your WordPress Dashboard as the administrator
• Under Dashboard, click Settings and then click Permalinks.
• The Permalink Settings page appears.
• Select the post name from the Permalink structure options
• Then Click Save Changes.

Hopefully, it will help to solve your issue.