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  • Thread Starter ahundov

    (@ahundov)

    Yes, Michael, kudos for your great support! Thanks a lot!
    I believe you are most likely correct, I just need to figure a way to get this issue to the attention of the Elementor devs, and this is not a trivial task. Thank you again!

    Thread Starter ahundov

    (@ahundov)

    I just tried to further test the conflict between the CPT UI and Elementor and this is what I did:
    1. Elementor Settings page > unselected “Products” from the list of Post Types supported by Elementor
    2. Attempted to add a new product (all plugins active) and now I was able to successfully add a new product post.
    So, as long as I do not edit the Product posts using Elementor, the issue is not present. But If I want to use the Product “single” template created with the Elementor, then the issue comes back.

    • This reply was modified 3 years, 8 months ago by ahundov.
    Thread Starter ahundov

    (@ahundov)

    Michael, thank you for your replies to this thread! To clarify, the issue I was reporting did not relate to adding new taxonomy. The issue was adding new posts that were registered before the WP5.7 update (in my case the PRODUCTS Custom Post). I did some further testing this morning just to make sure the issue is still there or was resolved somehow. It is still there. So, let me break it down to two cases:
    1) Product posts created prior to the WP5.7 update – they are displayed fine on the frontend or the backend. It seems like there are no issues, however, when I tried to change the featured image on one of these posts, the new image was not saved. Similarly, if I changed the values in one of the existing taxonomy linked to the Products CPT, those changes would not be saved either.
    2) this is what I reported originally – I am not able to create new Products (not new categories or tags). I go to the All Products, click Add New, then add the needed content, select related category, tags, etc, add a featured image … all seems to work … until I press the PUBLISH button. There is no response to this button push. I tried t give it more time to register, but no, no matter how long I wait the new product item is not being saved.
    I do not have a whole lot of plugins added to this WP instance. Here they are:
    Blocksy Companion – the plugin that comes with the Bloksy theme
    CPT UI
    Elementor
    Elementor Pro
    Essential Addons for Elementor
    Happy Elementor Addons
    Search and Filter Pro
    Search and Filter Elementor Extension
    Updraft Plus
    WP Optimize.
    I tried to disable the plugins and found out that the only way the issue is going away is by disabling Elementor – in that case, I can add new product posts, and then re-enable Elementor to display them on the website. But obviously, this is not an optimal process. So, it seems some sort of conflict is taking place between Elementor and CPT UI after the WP5.7 update. I tried to report the issue to Elementor, but good luck hearing back from them. To be honest their Support is about the worst in the industry. I hope as the plugin author you have a better way of communicating with the Elementor devs.

    By the way, if this is going to be of any help to you, I can provide login details to this WP instance. Let me know please.

    • This reply was modified 3 years, 8 months ago by ahundov.
    Thread Starter ahundov

    (@ahundov)

    Anyone?

    Thread Starter ahundov

    (@ahundov)

    Never mind, I found your custom fields in the WooCommerce tab. Thanks!

    Thread Starter ahundov

    (@ahundov)

    To rephrase my question, I need instructions on the exact sematics of the re-direct string:
    – do i include httl:// or start with www or with the domain name directly?
    – since the Multisite is in the root directory, do I need to add any other path elements to the redirect string such as mydomain.com/…
    – should i place a slash at the end of the redirect string?
    Thank you!

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