aico22

Understand the cron job concept. We are using the pro version and can receive the notification email after 24 hours. But can you please answer my main query – The Points Expiry Notification custom message does not have effect. There are 3 notification messages in the same section, only one works. It should be the plugin issue.

Points Expiry Notification Settings:
https://tech.nikoyo.com/index.php/s/BvyBbFm3ghO2ivG

Points Expiry received emails:
https://tech.nikoyo.com/index.php/s/2JVVK2nJttBPnUB

Would you please suggest how we can check the issue?
Below are the screen capture for your reference.
The first picture is our current settings.
The second picture is the notification emails that received.
Only the third notification works fine.

Points Expiry Notification Settings:
https://tech.nikoyo.com/index.php/s/BvyBbFm3ghO2ivG

Points Expiry received emails:
https://tech.nikoyo.com/index.php/s/2JVVK2nJttBPnUB

Moreover, is there any send test message button to test the notification email?
Currently we need to set the “Set Expiration Time” and “Email Notification (Re-Notify Days)” to 1 and receive the notification on the next day. This is very not convenient.

Hi, I have already tried to disable all the plugin except the Elementor. The problem only occurs when using oceanwp themem with Elementor. I have created a staging web site. Here is the link:
https://staging8.mymeester.com/product/the-little-aster-remix-red/
If you require the login, please let me know how can send a private message to you instead of posting in public. Thank you.

Hi,
Thank you for the update. I tried to go to Appearance > Customize > WooCommerce > General, there is a field “Remove Custom WooCommerce Features”. I changed it to “No”. However, it has no effect. My page is still the same. Would you please explain more where I can disable the dropdown list style of OceanWP?

https://snipboard.io/wb10FN.jpg
https://snipboard.io/FDkyOi.jpg