aj7606

OK, so we upgraded our PHP to 7.1 and everything is working fine now. Thanks so much for your help!

5.4.45

And I just noticed a notification saying that we need to update. Could that be causing the problem?

No. We’ve been using YASR without a problem for three years, and haven’t changed anything since we installed it.

Yeah, very strange!

We’ve got a number of other plugins running. Have started to deactivate them one by one to see if something is not compatible, but no luck yet.

This is the error:

[24-Jun-2019 03:38:43 UTC] PHP Parse error: syntax error, unexpected ‘[‘ in /home4/escapis3/public_html/wp-content/plugins/yet-another-stars-rating/lib/yasr-shortcode-functions.php on line 277

That worked! It seems there was a conflict with one of our plugins.

Thank you so much for your quick response and helpful suggestion!

Resolved it, thanks.

I’m very new to this and have never written code before. I’m looking for something I can copy and paste in if somebody can help.

Thanks.

That worked a charm! Thanks so much for you help.

Thanks so much for getting back to me.

Our site isn’t live yet, but the theme we are using is aReview – https://www.ads-software.com/themes/areview/

And just a warning that I’m pretty tech illiterate when it comes to coding, so if you’re able to help, simple instructions would be great.

Thank you!!

Yes! Thank you, that worked! Problem plugin identified and deactivated.

Thanks so much for your reply, I didn’t even know where to start!