ajoiner92

Hello, is there a schedule for when this next update will be released? We are having people click 2-4 times and it keeps creating duplicate leads in salesforce. Our sales team is frustrated and they are asking me to fix the issue. There hasn’t been an update to this plugin for 11 months. I am going to have to create the form myself to connect to salesforce, since this has been a problem for a long time with multiple post being made about it, and at this point telling people it’s in the works doesn’t seem feasible anymore.

This post said hopefully this week a month ago, is there a schedule for the new update?

Is there any update to this feature? It is a frequent problem for my sites as well, and the comment about the next release was 7 months ago. When can we expect the update? If it isn’t soon is there any workaround you would suggest?

Everything is working now. It turned out to be something with how our JS was being read by our theme and it was making the spacing all off. Once we fixed that everything was good. Thank you for pointing out the JS error.

Thank you for the information, I will look into the suggested caching plugin. It looks like disabling the object cache did the trick.

Thank you,
Amber

That is fine, thank you for letting me know. If you could send me an export of the W3TC settings you tested it with prior, where you could not duplicate the bug then I can start from there. Just at your earliest convenience.

Thank you,
Amber

Have any updates?

Thank you,
Amber

I am using PHP 5.4 and have Apache, through hostgator.

Google Drive link to W3TC setting export: https://drive.google.com/file/d/0B9uyYSW13tAHSkY4UWVGN2pETlU/view?usp=sharing

Thank you,
Amber

We are using php 5.4.45.

Thank you,
Amber

The log shows this message after visiting the page:

[29-Dec-2016 20:42:27 UTC] PHP Notice: The data could not be converted to UTF-8. You MUST have either the iconv or mbstring extension installed. Upgrading to PHP 5.x (which includes iconv) is highly recommended. in /home2/arizon/public_html/arizonbuildingsystems.com/wp-includes/class-simplepie.php on line 1421

Thank you,
Amber

I added define( ‘WP_DEBUG_DISPLAY’, true ); to the file as well and when looking at the code on the page I see red “&” in placed for the src of the captcha image. Message says

“&” did not start a character reference. (“&” should probably have escaped as “&”.)

Thank you,
Amber

Sorry about that. I changed this line of code in my wpconfig.php from define(‘WP_DEBUG’, false); to define(‘WP_DEBUG’, true);

I also added define( ‘WP_DEBUG_LOG’, true );

I am not sure what I am looking for, since I don’t see any kind of messages in browser, is there somewhere else they would display, maybe in the backend of wordpress? Will it read every page, or just the homepage?

In the debug.log file that was generated the only notice I have received is this:

[29-Dec-2016 20:35:27 UTC] PHP Notice: Trying to get property of non-object in /home2/arizon/public_html/arizonbuildingsystems.com/wp-content/plugins/revslider/includes/page-template.class.php on line 115

This is only on my homepage though, so I don’t know if it is reading the page the form is on. I have not setup debug before, so sorry about all the questions.

Thank you,
Amber

I have enabled in browser debugging. Followed these instructions, “To turn on in browser debugging, add a hidden field (enabled) named debug and set the value to 1.” Just so you know in case I need to do anything else.

Thank you,
Amber

I enabled the captcha at this page location so you can see: Lead Form Page the form is at the bottom of the page.

Thank you,
Amber