ajr888

And just to be clear I’m only looking to change the colour of the media gallery, not the background colour of my pages.

Thanks again

Hi,

I’m not using one of www.ads-software.com’s themes. Is there not an easy way to change the background colour that works for all themes across the board?

Thanks for your help!

Hi Viktor,

First, thanks for taking the time to respond.

How do I locate config.php to be able to upgrade the constants?

With the plugin you recommend, how would that work? I would install it and then I’d be able to install and update plugins directly in WordPress?

Thanks again for your help,
Alex

Thanks again for your response Pablo!

I am using a Google Apps for Business email address. I do also have a generic gmail address. I tried making my generic gmail address the “From Email” and “Username” but I am still encountering an error message when trying to send a test email.

Any other ideas about what my issue may be?

Thanks!

Hi Pablo,

Thank you for your response. I input the settings you provided but the test email is still returning “bool(false)”

Is there anything else that could be contributing towards the email not sending correctly? I have checked that my email and password were entered correctly and I can’t find any other issues.

Thanks again for your help and hopefully you have some more input into the matter

Does anybody have any other suggestions as to how I can fix the issue I’m encountering?

Thanks in advance!

I’ve removed the captcha from the contact form on the page intended to be a landing page. The form appears to send correctly with no errors, but the download link from EBD doesn’t appear.

The individual test pages for the plugins on their own can be found in this link in a previous posting: https://www.ads-software.com/support/topic/email-before-download-no-inline-download-link-appearing-but-email-sends?replies=7#post-5932352

I don’t know why the download link doesn’t appear after submitting the form. Any other suggestions.

Again, thanks for taking the time to help me with this!

Thanks for your response!

I’ve tried both of your suggestions. The forms still send regardless of the captcha being correctly input or not. I received multiple emails from you completing the form (I assume testing different inputs).

I left the captcha on the form to see if anyone could figure out why the captcha wasn’t working. Captcha doesn’t work correctly even on a simple Contact Form 7 form without EBD. EBD works fine on its own, I just can’t seem to get it to work when integrating it with Contact Form 7. As I mentioned in my first post on the Email Before Download support page they mentioned something about “Ajax” and the “page reloading”, any idea how I could solve this issue.

Thanks again for your help!

Thank you for your response.

I have created a test page with the same contact form to be used in the landing page: https://southside.edu.hk/contact-form-7-test/

I added in a captcha to the contact form to try and see what the issue is with that as the form submits successfully but it says that an error has been encountered.

Hopefully this gives you all the information you need to let me know how to fix it

Thanks!

Here is the link for the landing page I am working on with EBD: https://southside.edu.hk/go/info-pack/
I have not finished creating the page so it is still a work in progress. I was wanting the plugins to be working as expected before finishing the content.

Contact Form 7 can be seen in the contact us page on our website: https://southside.edu.hk/kindergarten/contact-us/

Lastly, I have created a test page that uses Download Monitor: https://southside.edu.hk/download-monitor-test/

Thank you for taking the time to help me with my issue and hopefully it is a quick fix

Thanks for your responses, they were both very helpful!

alchymyth, I looked at the different options to develop my new site locally, and to me, Bitnami looks like the best option. Do you have any experience with using the program and any advice worth sharing before I try and start the process?

If you are familiar with Bitnami, is it possible to transfer work done in the program between computers? For example, so that I could work on the website from both my office and home computers (to complicate matters this would involve downloading the windows and mac versions for my different computers).

Thanks again for your help and I look forward to your response!