alanmarley

Hi,

We haven’t received a similar report yet.

This error is probably a conflict between plugins, so it would also be helpful if you could run a plugin conflict test to find out which plugin or theme might be conflicting with Fluid Checkout.

Basically, you temporarily deactivate all plugins except for WooCommerce and Fluid Checkout, then re-activate each plugin one by one until you find one that causes the issue. Ideally this should be done in a test/staging copy of your website. You can find more specific instructions in the article below from WooCommerce:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Best,
Alan.

Hi,

Thanks for reporting that.

I have added this compatibility to our backlog.

We will let you know here once we have new updates.

Best,
Alan.

Hi Emanuel,

This feature can only be activated in the PRO version of the plugin.
There is no workaround for it.

We appreciate your understanding.

Best,
Alan.

Hi @activecollective,

1 – What is the expected behavior when accessing this the order pay page? (link you provided)
2 – What is the behavior when Fluid Checkout is activated?
3 – Could you provide us with some screenshots demonstrating the issues you are experiencing and also showing the correct behavior?

Best,
Alan.

Hi,

I have tested it in your website link and everything seems to be working correctly.

Best,
Alan.

Hi,

This error is probably a conflict between plugins, so it would also be helpful if you could run a plugin conflict test to find out which plugin or theme might be conflicting with Fluid Checkout.

Basically, you temporarily deactivate all plugins except for WooCommerce and Fluid Checkout, then re-activate each plugin one by one until you find one that causes the issue. You can find more specific instructions in the article below from WooCommerce:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Best,
Alan.

Hi,

This is likely a compatibility issue with the plugin you are using.

This error is probably a conflict between plugins, so it would also be helpful if you could run a plugin conflict test to find out which plugin or theme might be conflicting with Fluid Checkout.

Basically, you temporarily deactivate all plugins except for WooCommerce and Fluid Checkout, then re-activate each plugin one by one until you find one that causes the issue. You can find more specific instructions in the article below from WooCommerce:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Best,
Alan.

Hi,

We do not have a solution for that yet.

We are working on a solution that might fix this issue.

We will let you know once we know more about it.

Best,
Alan.

Hi,

Currently, it is not possible to show the billing address before the shipping address because of the way the plugin works.

As with all feature requests, I’ve added this to our backlog and “upvoted” it on our internal systems.

Best,
Alan.

Hi,

Which Theme are you using?

Could you test it without Fluid Checkout active and send us a screenshot of how it looks?

Best,
Alan.

Hi Marusche,

As we have 4 steps set each step is 25%.

1 – Could you provide us with more details of the issue? Screenshots or Screen recordings would help.

Best,
Alan.

Hi,

We might not have tested with this particular version of Payson.

Please contact us through our official support channel so we can assist you with this issue:
https://fluidcheckout.com/support/

I’m closing this topic for now.

Best,
Alan.

Hi,

Currently it’s not possible to achieve that.

1 – Is there a specific reason why you want to leave it open?

Best,
Alan.

Hi Denise,

We have an article that might help you accomplish that custom code.

https://fluidcheckout.com/docs/customize-colors/

Best,
Alan.

Hi,

Please contact us through our official support channel so we can assist you with this issue:
https://fluidcheckout.com/support/

I’m closing this topic for now.

Best,
Alan.