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  • Thread Starter Steve Moorhouse

    (@albanycomputers)

    ` WordPress Environment</p> <p class=””>WordPress address (URL): https://redacted.com<br>Site address (URL): https://redacted.com<br>WC Version: 8.2.1<br>REST API Version: ? 8.2.1<br>WC Blocks Version: ? 11.1.2<br>Action Scheduler Version: ? 3.6.3<br>Log Directory Writable: ?<br>WP Version: 6.3.2<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: en_GB<br>External object cache: – Server Environment</p> <p class=””>Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 2500<br>cURL Version: 8.1.2<br>OpenSSL/1.1.1t-fips</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.4.26-MariaDB-log<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database</p> <p class=””>WC Database Version: 8.2.1<br>WC Database Prefix: wp_<br>Total Database Size: 1012.32MB<br>Database Data Size: 911.47MB<br>Database Index Size: 100.85MB<br>wp_woocommerce_sessions: Data: 4.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 1.52MB + Index: 0.17MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 2.52MB + Index: 1.52MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 2.52MB + Index: 0.75MB + Engine InnoDB<br>wp_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_commentmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB<br>wp_comments: Data: 4.52MB + Index: 1.83MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mclean_refs: Data: 6.52MB + Index: 0.00MB + Engine InnoDB<br>wp_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mystickyelement_contact_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 37.52MB + Index: 5.03MB + Engine InnoDB<br>wp_pmxe_templates: Data: 0.19MB + Index: 0.00MB + Engine InnoDB<br>wp_pmxi_templates: Data: 0.19MB + Index: 0.00MB + Engine InnoDB<br>wp_postmeta: Data: 773.98MB + Index: 52.14MB + Engine InnoDB<br>wp_posts: Data: 46.56MB + Index: 18.06MB + Engine InnoDB<br>wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_sticky_cta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sticky_cta_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_termmeta: Data: 1.52MB + Index: 0.27MB + Engine InnoDB<br>wp_terms: Data: 0.06MB + Index: 0.09MB + Engine InnoDB<br>wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.13MB + Index: 0.06MB + Engine InnoDB<br>wp_usermeta: Data: 5.52MB + Index: 4.03MB + Engine InnoDB<br>wp_users: Data: 1.52MB + Index: 0.38MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.47MB + Index: 0.31MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.36MB + Index: 0.31MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.30MB + Index: 0.22MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.14MB + Index: 0.13MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 2.52MB + Index: 1.91MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_se_queue: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_se_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woodmart_wishlists: Data: 0.13MB + Index: 0.00MB + Engine InnoDB<br>wp_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpr_rocket_cache: Data: 1.52MB + Index: 1.80MB + Engine InnoDB<br>wp_wpr_rucss_used_css: Data: 1.52MB + Index: 2.42MB + Engine InnoDB<br>wp_yoast_indexable: Data: 8.52MB + Index: 2.88MB + Engine InnoDB<br>wp_yoast_indexable_hierarchy: Data: 0.41MB + Index: 0.55MB + Engine InnoDB<br>wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB Post Type Counts</p> <p class=””>attachment: 109891<br>cms_block: 3<br>custom_css: 1<br>elementor_library: 1<br>mc4wp-form: 1<br>nav_menu_item: 15<br>oembed_cache: 431<br>page: 18<br>post: 2<br>product: 7934<br>revision: 25<br>shop_coupon: 7<br>shop_order: 1284<br>shop_order_refund: 50<br>woodmart_slide: 14<br>wpforms: 1<br>wpmm_theme: 3 Security</p> <p class=””>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (27)</p> <p class=””>Advanced Database Cleaner PRO: by Younes JFR. – 3.2.3<br>Code Snippets: by Code Snippets Pro – 3.5.0<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.1.6<br>Custom Taxonomy Order: by Marcel Pol – 3.4.4<br>Download Plugin: by metagauss – 2.0.6<br>GN Product and Image Remover: by George Nicolaou – 1.0.0<br>WPBakery Page Builder: by Michael M – WPBakery.com – 6.10.0<br>MC4WP: Mailchimp for WordPress: by ibericode – 4.9.9<br>Media Cleaner (Pro): by Jordy Meow – 6.6.7<br>Max Mega Menu: by megamenu.com – 3.2.4<br>Ocean Extra: by OceanWP – 2.2.1<br>Omni Capital Retail Finance Payment Gateway for Woocommerce: by Omni Capital Retail Finance – 1.5<br>Perfect Brands WooCommerce: by QuadLayers – 3.2.8<br>Safe SVG: by 10up – 2.2.1<br>Smart WooCommerce Search by Searchanise: by Searchanise – 1.0.14<br>WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.6.2<br>WooCommerce Opayo Payment Suite: by Andrew Benbow – 5.10.3 (update to version 5.11.0 is available)<br>WooCommerce PayPal Payments: by WooCommerce – 2.4.0<br>WooCommerce Shipping & Tax: by WooCommerce – 2.4.0<br>Store Toolkit for WooCommerce: by Visser Labs – 2.3.10<br>WooCommerce: by Automattic – 8.2.1<br>Woodmart Core: by – 1.0.28<br>Yoast SEO: by Team Yoast – 21.5<br>WP Crontrol: by John Blackbourn & contributors – 1.16.0<br>WP File Manager: by mndpsingh287 – 7.2.1<br>WPForms Lite: by WPForms – 1.8.4.1<br>WPIDE – File Manager & Code Editor: by XplodedThemes – 3.4.7 Inactive Plugins (10)</p> <p class=””>Autoptimize: by Frank Goossens (futtta) – 3.1.9<br>myStickyElements: by Premio – 2.1.4<br>Query Monitor: by John Blackbourn – 3.12.1<br>Reverb Integration for WooCommerce: by CedCommerce – 2.0.1<br>Slider Revolution: by ThemePunch – 6.6.10<br>UpdraftPlus – Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.23.10</p> <p class=””>WooCommerce Admin: by WooCommerce – 3.3.2<br>WooCommerce Blocks: by Automattic – 11.4.1<br>WP CTA: by WP CTA PRO – 1.5.6<br>WP Rocket: by WP Media – 3.14 Dropin Plugins (2)</p> <p class=””>advanced-cache.php: advanced-cache.php<br>fatal-error-handler.php: fatal-error-handler.php Must Use Plugins (1)</p> <p class=””>StackCache: by Stack CP – Settings</p> <p class=””>API Enabled: –<br>Force SSL: –<br>Currency: GBP (£)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages</p> <p class=””>Shop base: #56321 – /shop/<br>Basket: #7 – /cart/<br>Checkout: #8 – /checkout/<br>My account: #9 – /my-account/<br>Terms and conditions: #15573 – /terms-and-conditions/ Theme</p> <p class=””>Name: Woodmart<br>Version: 7.1.3 (update to version 7.3.2 is available)<br>Author URL: https://themeforest.net/user/xtemos<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build<br>personally we recommend using a child theme. See: How to create a child theme</p> <p class=””>WooCommerce Support: ? Templates</p> <p class=””>Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php version 7.4.0 is out of date. The core version is 7.9.0<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 7.9.0<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php version 7.4.0 is out of date. The core version is 7.8.0<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php version 2.0.0 is out of date. The core version is 7.8.0<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 7.8.0<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””>Templates</p> <p class=””>thumbnail:<br>medium:<br>medium_large:<br>large:<br>1536×1536:<br>2048×2048:<br>woodmart_shop_catalog_x2:<br>woocommerce_thumbnail:<br>woocommerce_single:<br>woocommerce_gallery_thumbnail: WooCommerce PayPal Payments</p> <p class=””>Onboarded: ?<br>Shop country code: GB<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2023-11-06 14:01:54 +00:00<br>Options: ?<br>Notes: 189<br>Onboarding: completed Action Scheduler</p> <p class=””>Complete: 4,980<br>Oldest: 2023-10-06 10:52:18 +0100<br>Newest: 2023-11-06 09:09:55 +0000</p> <p class=””>Failed: 754<br>Oldest: 2020-04-10 10:05:03 +0100<br>Newest: 2023-08-10 11:59:31 +0100</p> <p class=””>Pending: 4<br>Oldest: 2023-11-06 09:25:55 +0000<br>Newest: 2023-11-12 15:28:26 +0000 Opayo</p> <p class=””>Opayo Plugin Version: ? 5.10.3<br>Opayo Form Enabled?: ?<br>Opayo Direct Enabled?: ?<br>Opayo Direct using Protocol 4.00?: ?<br>Opayo Server Enabled?: ?<br>Opayo Pi Enabled?: ?<br>Simple XML Available?: ?<br>Opayo Reporting (Test): ?<br>Opayo Reporting (Live): ?<br>MCrypt: ? No<br>OpenSSL: ? Yes<br>OpenSSL Methods: ? Yes<br>PHP Max_Input_Vars: ? 2500 Status report information</p> <p class=””>Generated at: 2023-11-06 09:26:34 +00:00<br>`

    —————————
    No Fatal logs – I’ve enabled Multi Currency so the error does not appear.

    Many thanks

    Steve

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