alberta210

Hi

Actually I have sorted out I think well fingers crossed

The website is https://www.yourhealthypet.co.uk

https://www.ads-software.com/plugins/woocommerce/

?? thanks for your help

Hi

I have sent you an email with login details

Thanks

Hi

It would appear that this plugin is the problem!

WCP Contact Form
Activate | Edit | Delete

The contact form plugin with dynamic fields, CAPTCHA and other features that makes it easy to add custom contact form on your site in a few clicks
Version 3.0.3 | By Webcodin | View details

Okay sorry

### WordPress Environment ###

Home URL: https://www.yourhealthypet.co.uk
Site URL: https://www.yourhealthypet.co.uk
WC Version: 2.5.5
Log Directory Writable: ?
WP Version: 4.5.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_GB

### Server Environment ###

Server Info: Apache
PHP Version: 5.4.43
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.42
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.5
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (15) ###

Google XML Sitemaps: by Arne Brachhold – 4.0.8
Jetpack by WordPress.com: by Automattic – 4.0.2
WPBakery Visual Composer: by Michael M - WPBakery.com – 4.11.2.1
MOJO Marketplace: by Mike Hansen – 0.8.2
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Sidekick: by Sidekick.pro – 2.6.8
WCP Contact Form: by Webcodin – 3.0.3
WooCommerce Checkout Manager: by Visser Labs – 4.0.7
WooCommerce Custom Product Tabs Lite: by SkyVerge – 1.4.0
WooCommerce Print Invoice & Delivery Note: by Triggvy Gunderson – 4.1.5
WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0
WooCommerce: by WooThemes – 2.5.5
Yoast SEO: by Team Yoast – 3.2.5
WP Video Lightbox: by Tips and Tricks HQ
Ruhul Amin – 1.7.9

YITH WooCommerce Wishlist: by YITHEMES – 2.0.15

### Settings ###

Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop Base: #187 - /shop/
Basket: #190 - /cart-2/
Checkout: #9 - /checkout/
My Account: #10 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Mr. Tailor
Version: 2.1.5
Author URL: https://www.getbowtied.com/
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: mrtailor/woocommerce/archive-product.php
mrtailor/woocommerce/cart/cart-empty.php
mrtailor/woocommerce/cart/cart-shipping.php
mrtailor/woocommerce/cart/cart-totals.php
mrtailor/woocommerce/cart/cart.php
mrtailor/woocommerce/cart/cross-sells.php
mrtailor/woocommerce/cart/mini-cart.php
mrtailor/woocommerce/checkout/form-billing.php
mrtailor/woocommerce/checkout/form-checkout.php
mrtailor/woocommerce/checkout/form-coupon.php
mrtailor/woocommerce/checkout/form-login.php
mrtailor/woocommerce/checkout/form-shipping.php
mrtailor/woocommerce/checkout/payment-method.php
mrtailor/woocommerce/checkout/thankyou.php
mrtailor/woocommerce/content-product.php
mrtailor/woocommerce/content-product_cat.php
mrtailor/woocommerce/content-single-product.php
mrtailor/woocommerce/global/wrapper-end.php
mrtailor/woocommerce/global/wrapper-start.php
mrtailor/woocommerce/loop/loop-end.php
mrtailor/woocommerce/loop/loop-start.php
mrtailor/woocommerce/loop/no-products-found.php
mrtailor/woocommerce/loop/orderby.php
mrtailor/woocommerce/loop/result-count.php
mrtailor/woocommerce/myaccount/form-edit-account.php
mrtailor/woocommerce/myaccount/form-edit-address.php
mrtailor/woocommerce/myaccount/form-login.php
mrtailor/woocommerce/myaccount/form-lost-password.php
mrtailor/woocommerce/myaccount/my-account.php
mrtailor/woocommerce/myaccount/my-address.php
mrtailor/woocommerce/myaccount/my-downloads.php
mrtailor/woocommerce/notices/error.php
mrtailor/woocommerce/order/form-tracking.php
mrtailor/woocommerce/single-product/add-to-cart/external.php
mrtailor/woocommerce/single-product/add-to-cart/grouped.php
mrtailor/woocommerce/single-product/add-to-cart/simple.php
mrtailor/woocommerce/single-product/add-to-cart/variable.php
mrtailor/woocommerce/single-product/meta.php
mrtailor/woocommerce/single-product/product-image.php
mrtailor/woocommerce/single-product/product-thumbnails.php
mrtailor/woocommerce/single-product/related.php
mrtailor/woocommerce/single-product/review.php
mrtailor/woocommerce/single-product/short-description.php
mrtailor/woocommerce/single-product/tabs/tabs.php
mrtailor/woocommerce/single-product/up-sells.php
mrtailor/woocommerce/single-product-reviews.php
mrtailor/woocommerce/single-product.php

Hi

Sorry I couldn’t find anything on the forum relating to the problem, also I’ve not launched the website although I could give you access if you want. thirdly I have message the theme provider and I waiting a response.

I still would be grateful for your help though

Hi

I’ve tried refreshing the page and created a new admin but neither work unfortunately still getting the same message.

Okay thanks

Thanks ??

its okay i solved it :

By the way my problem is the image will load but when I click on it, it won’t connect to Vimeo

Hi Jeffertzier

I think I maybe having the same problem to as I am using Visual Composer however I’m not to sure how to dequeueing the Visual Composer version in my theme’s functions.php.

My code is as follows which I think is okay

<a href=” https://player.vimeo.com/video/150557014&#8243;
rel=”wp-video-lightbox” title=””><img
src=” https://www.yourhealthypet.co.uk/wp-content/uploads/2016/04/white-dog-white-background-13.jpg”alt=”vimeo&#8221; width=”640″ height=”480 />

My theme is Mr Tailor

Many thanks ??